Arcade Hotels in Cotswold District

Our room, 24 had quite a few issues, the fan in the toilet did not work, the shower was within the bath, there was dust around the rim of one of the bedside glasses when picked up (Possibly the room had not been used for a while), one of the electric radiators did not work and the other was stuck on 22c, no large drawers for jumpers etc. a rather small wardrobe, opening our door was a problem with the key, (a manager called twice to help and no hooks for outside jackets But the bed was very very comfortable in fact one of the best beds we have slept in at any hotel in the past. Food was very good, both evening meal and breakfast but the restaurant areas were on the cool side. The staff were very helpful although some needed additional training for the post they were manning. We have stayed at the Redesdale previously and no doubt we might well again, hopefully Room 24 would have had the problems resolved. PS The evening meal menu was very varied and the wine reasonably priced.

The property was in an ideal location for the visit we had planned. The hotel is very well maintained and looks beautiful both from the inside and out. The staff were all very friendly, helpful and professional. There were a few slight issues we experienced during our visit, the room became very warm because the radiator had to be on full otherwise it would be very noisy. And even though the room was spacious with extra seating and a full length mirror, there wasn’t anywhere to sit down with a smaller mirror to do hair and make up, however, the room was a good size with good amenities. The en-suite was also nice as it was a good size with a decent shower, but the positioning of the screen wasn’t overly effective as the floor became very wet. We also visited the spa on one of the days, but the jacuzzi was not working on the day of our visit, we were informed about this the day before our visit and we received a gift voucher as compensation. This is just an honest review and they were minor issues and they definitely wouldn’t prevent me from returning to this lovely hotel.