4/10 Poor
crystal
Travelled with group
11 June 2025
Front desk lady was super friendly checking in. Our reservation on our booking app was for a smoking room-as that was rhe only type available. However, upon check-in she switched us to a non-smoking room and thought that was really a nice thing to do. However, our light when you first walk in the room didn't work. Our toilet didn't flush, and the outlet by the beds the top socket didn't work. We did try and report all of these issues but it was around 1 AM so it's a possibility that front desk staff was busy. However, when we went to check out in the morning and tried to let front desk staff know, we were rudely cut short of telling him about the socket-he said "your all set." No notes written down or anything so not sure if it will even get worked on. Good things-within walking distance of lots of fun and cool things to do and comfortable bed. Breakfast also had really good biscuits and gravy and waffles! However, was very turned off by the lack of carelessness of front desk staff when reporting issues.
crystal
Stayed 1 night in Jun 2025