Holiday Inn Downtown - Mercy Area by IHG puts you in the heart of Des Moines, within just a 10-minute stroll of Iowa Events Center and Community Choice Credit Union Convention Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Genevieve Restaurant, serves American cuisine and is open for breakfast, lunch and dinner. Cityscape Lounge is the hotel's own lobby lounge, serving drinks along with dinner. Enjoy the indoor swimming pool and gym. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of a free airport shuttle. .Sights within a 20-minute walk of this 3-property class Downtown Des Moines hotel include Casey's Center and Des Moines Civic Center.
What's nearby
Iowa Events Center - 5 min walk - 0.4 km
Casey's Center - 10 min walk - 0.8 km
Des Moines Civic Center - 16 min walk - 1.4 km
Drake University - 2 min drive - 2.1 km
Principal Park - 2 min drive - 2.1 km
Getting around
Des Moines International Airport (DSM) - 22 min drive
Restaurants
Northern Vessel - 12 min walk
McDonald's - 7 min walk
Jethro's Bbq All Stars - 13 min walk
Buzzard Billy's - 13 min walk
Bud Zone - 12 min walk
About this property
Holiday Inn Downtown - Mercy Area by IHG
Hotel with free airport shuttle, a quick walk to Iowa Events Center
Holiday Inn Downtown - Mercy Area by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.
Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 8999 square feet (836 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at Holiday Inn Downtown - Mercy Area by IHG. A roundtrip airport shuttle is free at scheduled times.
This 3-star Des Moines hotel is smoke free.
1 building
251 guestrooms or units
10 levels
8999 sq ft of conference space
836 sq. m of conference space
Business centre (24 hours)
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front desk safe
Wedding services available
Library
Terrace
Outdoor picnic space
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
Lift
No smoking on site
Bar or lounge
Dining venue
Holiday Inn Downtown - Mercy Area by IHG offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.
This Des Moines hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free offsite parking
Street parking available
Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
Cityscape Lounge
Genevieve Restaurant
Things to do
Gym
Indoor pool
Library
TV in common areas
Family friendly
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services
Business services
24-hour business centre
4 meeting rooms
8,999 square feet of conference space
Outdoors
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
1 building
10 floors
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
LCD TV with premium satellite channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Free local calls
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 11.20 per night.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50.00 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately USD 10.95 per person
Rollaway bed fee: USD 11.20 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines
Frequently asked questions
What is the cancellation policy at Holiday Inn Downtown - Mercy Area by IHG?
Holiday Inn Downtown - Mercy Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?
As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on 26 Sept 2025 start from AU$185.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Downtown - Mercy Area by IHG have a pool?
Holiday Inn Downtown - Mercy Area by IHG has an indoor pool.
What makes Holiday Inn Downtown - Mercy Area by IHG a romantic place to stay?
A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Downtown - Mercy Area by IHG.
Does Holiday Inn Downtown - Mercy Area by IHG serve breakfast?
Yeah, buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.
Is there a free airport shuttle available at Holiday Inn Downtown - Mercy Area by IHG?
Yep, there's a free airport shuttle that runs from 7:00 AM - 10:30 PM at scheduled times.
Is there a bar or restaurant at Holiday Inn Downtown - Mercy Area by IHG?
Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?
What time are check-in & check-out at Holiday Inn Downtown - Mercy Area by IHG?
Check-in begins at 3 PM. Check-out time is 11 AM.
Are pets allowed at Holiday Inn Downtown - Mercy Area by IHG?
No, only service animals are allowed.
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