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Holiday Inn Downtown - Mercy Area by IHG

Property class: 3

Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

A Holiday Inn hotel with a prominent green sign, a flag, and a landscaped garden.
A banquet hall with round tables set for a formal event, featuring gold and white tableware, white napkins, and candles.
A gym with various exercise equipment, large windows, and a city view.
An indoor swimming pool with clear blue water, surrounded by lounge chairs and potted plants.
A banquet hall with round tables, white chairs with blue sashes, and a large chandelier.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$229
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
1050 6th Ave, Des Moines, IA, 50314
  • Place, Iowa Events Center
    ‪5 min walk‬
  • Place, Casey's Center
    ‪10 min walk‬
  • Place, Des Moines Civic Center
    ‪16 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand with a phone, and a window with curtains.

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a wardrobe.

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(22 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, and a wardrobe.

Standard Room

8.0 out of 10
Very good
(14 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a wardrobe.

Standard Room, 2 Double Beds

7.6 out of 10
Good
(57 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a television, a chair, and a window with curtains.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(50 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

A hotel room with a large bed, two bedside tables with lamps, a wall-mounted painting, and a carpeted floor.

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for 2 Double Beds Standard

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

2 Double Beds Standard

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for DOUBLE TWO DOUBLE BEDS NON SMOKING

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

DOUBLE TWO DOUBLE BEDS NON SMOKING

  • 27 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Des Moines

Holiday Inn Downtown - Mercy Area by IHG puts you in the heart of Des Moines, within just a 10-minute stroll of Iowa Events Center and Community Choice Credit Union Convention Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Genevieve Restaurant, serves American cuisine and is open for breakfast, lunch and dinner. Cityscape Lounge is the hotel's own lobby lounge, serving drinks along with dinner. Enjoy the indoor swimming pool and gym. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of a free airport shuttle. .Sights within a 20-minute walk of this 3-property class Downtown Des Moines hotel include Casey's Center and Des Moines Civic Center.

What's nearby

  • Iowa Events Center - 5 min walk - 0.4 km
  • Casey's Center - 10 min walk - 0.8 km
  • EMC Expo Center - 11 min walk - 1.0 km
  • Des Moines Civic Center - 16 min walk - 1.4 km
  • Hoyt Sherman Place - 2 min drive - 1.4 km

Getting around

  • Des Moines International Airport (DSM) - 20 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Northern Vessel - ‬12 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Buzzard Billy's - ‬14 min walk
  • ‪Caribou Coffee - ‬13 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

Holiday Inn Downtown - Mercy Area by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 8999 square feet (836 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at Holiday Inn Downtown - Mercy Area by IHG. A roundtrip airport shuttle is free at scheduled times.

This 3-star Des Moines hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 10 levels
  • 8999 sq ft of conference space
  • 836 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown - Mercy Area by IHG offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Des Moines hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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The price is AU$167
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.20 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

What is the cancellation policy at Holiday Inn Downtown - Mercy Area by IHG?

Holiday Inn Downtown - Mercy Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on 23 Aug 2026 start from AU$229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Downtown - Mercy Area by IHG have a pool?

Holiday Inn Downtown - Mercy Area by IHG has an indoor pool.

What makes Holiday Inn Downtown - Mercy Area by IHG a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Downtown - Mercy Area by IHG.

Does Holiday Inn Downtown - Mercy Area by IHG serve breakfast?

Yeah, buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Downtown - Mercy Area by IHG?

Yep, there's a free airport shuttle that runs from 7:00 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Holiday Inn Downtown - Mercy Area by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Downtown - Mercy Area by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Downtown - Mercy Area by IHG?

No, only service animals are allowed.

Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 393 out of 1016 reviews
Rating 8 - Good. 258 out of 1016 reviews
Rating 6 - Okay. 187 out of 1016 reviews
Rating 4 - Poor. 101 out of 1016 reviews
Rating 2 - Terrible. 77 out of 1016 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, quiet and convenient to downtown
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tobin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities
Staff was amazing!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and we will be back!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Hotel was sold out for the weekend but everything was well kept and moved quickly. Buffet breakfast was amazing and very affordable. Within walking distance to downtown and many bars, restaurants, venues and things to do. Will return!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in May 2026
Verified review

6/10 Okay

Jan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Parking lot and lower entrance closed for construction Overflow lot was full when we returned after dinner Had to walk from lot across street Hope construction is done by next stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Trenton

Liked: Cleanliness, staff & service
Parking lot under construction
Stayed 1 night in May 2026
Verified review

4/10 Poor

Jan

Parking lot and lower entrance closed for construction
Stayed 1 night in May 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Parking lot situation is curious. It was convenient for where I had business. I would probably stay there again
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

cari

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The parking lot is still under construction. We had a cold shower for two days.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Vernon

Disliked: Cleanliness, amenities, property conditions & facilities
They didn’t have an airport shuttle even though they stated they did.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool, It was 8-9 feet. Which is very fun to swim in. The rooms were spacious and everything was neat and comfortable. We didn't really talk with staff but they seemed nice as we were checking-in.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Kendra

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The parking lot was closed and parking was across the street. That long was not big enough to accommodate all the people staying at the hotel. Lots of kids staying at the hotel that were noisy late into the night
Stayed 1 night in May 2026
Verified review

6/10 Okay

Shane

Liked: Cleanliness, staff & service
Outdated for the price
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
It was unfortunate that the parking lot was closed. There was not enough parking across the way & we didn’t feel like we could leave when we did find a place to park or we wouldn’t get another place when we came back. Our room was nice & the breakfast buffet was good. The vending machine on 5th floor did not work.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Our room wasn't ready when we checked in, so they gave us a free upgrade to 2 queens. Super friendly staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Josh

Liked: Amenities
It was a great hotel
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Levi

Disliked: Cleanliness, staff & service, amenities
Clean room, bar was stocked well, air conditioning wouldn't work quite right it was hot in our room.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Kari

Disliked: Staff & service, amenities, property conditions & facilities
The hotel didn’t have the AC turned on and our room was 76° pretty much the entire weekend. They have also charged me an additional $50 from what my booking shows.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Tiffani Pinkerton

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The air conditioner didn’t work in one side of the building. Staff wouldn’t move rooms just brought us a fan. Very warm and uncomfortable.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Allison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was not cleaned well- hair in the bed, toilet water was dirty with hair and weird colored water (not cleaning products), mold in the bathroom. Downstairs was updated and very nice, rooms need work.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Carrie

Room was fine
Stayed 2 nights in Feb 2026