Holiday Inn Downtown - Mercy Area, an IHG Hotel

3.0 star property
Hotel with free parking, walk to Wells Fargo Arena

Choose dates to view prices

Photo gallery for Holiday Inn Downtown - Mercy Area, an IHG Hotel

Exterior
Indoor pool
Exterior
Premium bedding, pillow-top beds, laptop workspace, blackout curtains
Fitness facility
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free airport shuttle
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym

Explore the area

Map
1050 6th Ave, Des Moines, IA, 50314
  • Popular LocationWells Fargo Arena9 min walk
  • Popular LocationIowa Events Center10 min walk
  • Popular LocationDrake University3 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)14 min drive

Room options

Standard Room, 1 King Bed

9.3/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Double Beds

8.9/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds

9.4/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Des Moines

Holiday Inn Downtown - Mercy Area, an IHG Hotel puts you in the heart of Des Moines, within just a 10-minute stroll of Community Choice Credit Union Convention Center and Wells Fargo Arena. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Genevieve Restaurant, serves American cuisine and is open for breakfast, lunch and dinner. Cityscape Lounge is the hotel's own lobby lounge, serving drinks along with dinner. Enjoy the indoor swimming pool and gym. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 20-minute walk of this Downtown Des Moines hotel include Iowa Events Center and Des Moines Civic Center.

What's nearby

  • Wells Fargo Arena - 9 min walk
  • Iowa Events Center - 10 min walk
  • Des Moines Civic Center - 18 min walk
  • Drake University - 3 min drive
  • Principal Park - 3 min drive

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Northern Vessel - ‬12 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Mash + Marrow - ‬14 min walk
  • ‪Buzzard Billy's Back Bar Lounge - ‬12 min walk

About this property

Holiday Inn Downtown - Mercy Area, an IHG Hotel

Hotel with free parking, walk to Wells Fargo Arena
Holiday Inn Downtown - Mercy Area, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 8999 square feet (836 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at Holiday Inn Downtown - Mercy Area, an IHG Hotel. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This Des Moines hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 10 levels
  • 8999 sq ft of conference space
  • 836 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown - Mercy Area, an IHG Hotel offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.20 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

What is the cancellation policy at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Holiday Inn Downtown - Mercy Area, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

As of 4 June 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area, an IHG Hotel on 30 June 2024 start from AU$220.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Yep, Holiday Inn Downtown - Mercy Area, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel have a pool?

Holiday Inn Downtown - Mercy Area, an IHG Hotel has an indoor pool.

What makes Holiday Inn Downtown - Mercy Area, an IHG Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Downtown - Mercy Area, an IHG Hotel.

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel serve breakfast?

Yeah, buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Yep, there's a free airport shuttle that runs from 7:00 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Downtown - Mercy Area, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 1000 reviews" "
Rating 8 - Good. 348 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 57 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hunting fun
Stayed 2 nights in Mar 2024

8/10 Good

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
State archery stay
Stayed for state archery tournament. Hotel was clean, service was great, and hotel is located near downtown area with shuttle service to and from anything within a 3 mi radius. Mike, our shuttle driver was fantastic and full of information. Definitely would stay again. Only marked 4 stars in comfort because our heat did not work well in our room but everything else was great.
Stayed 2 nights in Mar 2024

4/10 Poor

Carl

Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The room was nice, nothing fancy or elaborate but comfortable. The only complaint I have is the parking in the below ground area is a little tight to navigate with a large vehicle like a SUV or pick up truck but manageable. The staff is very friendly every time i have stayed here.
Stayed 1 night in Feb 2024

8/10 Good

Ryan M

Stayed 2 nights in Feb 2024

8/10 Good

Annie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy, helpful, and the shuttle was a great perk.
Stayed 1 night in Feb 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was what we had hope for. Within walking distance to Wells Fargo Arena for our event. Was clean and nice!
Stayed 1 night in Feb 2024

10/10 Excellent

Russell, Elk Horn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Curt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
Very enjoyable
Stayed 3 nights in Jan 2024

10/10 Excellent

Shane

Stayed 1 night in Jan 2024