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LABRANDA Alantur Resort - All Inclusive

Property class: 5 and above

Photo gallery for LABRANDA Alantur Resort - All Inclusive

A water park with a large pool, slides, palm trees, and lounge chairs.
A table set for a meal with various dishes and drinks, overlooking a body of water at sunset.
A tranquil garden with a central water feature, surrounded by lush greenery and palm trees.
A resort with a large swimming pool, beach, and a pier extending into the sea.
A beach with rows of sun loungers under umbrellas, a clear sky, and a view of the sea and distant mountains.

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Pet-friendly
  • Parking included
The current price is AU$590
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
Kestel Mah. Sahil Cad. 2, Kestel, Alanya, Antalya, 07400
  • Place, Dimcay
    ‪1 min walk‬
  • Place, Portakal Beach
    ‪2 min walk‬
  • Place, House of Ataturk
    ‪2 min drive‬
  • Airport, Gazipasa (GZP-Gazipasa - Alanya)
    ‪35 min drive‬

Room options

View all photos for Superior Room, Sea View

A hotel room with a bed, a television, a small table with fruit, and a sofa.

Superior Room, Sea View

9.6 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Family Room - Two Bedrooms

A hotel room with a large bed, wooden headboard, a nightstand with a lamp, a vase of flowers, and a balcony with a table and chairs.

Superior Family Room - Two Bedrooms

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Sea View, Annex Building

A balcony with two white plastic chairs, a small round table, and two drinks with garnishes. The balcony overlooks a view of palm trees and the ocean.

Standard Room, Sea View, Annex Building

9.2 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, Sea View

An outdoor seating area with two white plastic chairs and a small table, featuring two drinks with straws.

Suite, Sea View

  • Sea view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms

A balcony with two white plastic chairs, a small round table, and two glasses of a drink with a straw.

Family Room, 2 Bedrooms

  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

About the area

Alanya

A luxury stay in Alanya awaits you at LABRANDA Alantur Resort - All Inclusive. Within steps you'll find Dimcay and Portakal Beach. Highlights at this all-inclusive property include 2 restaurants, 3 outdoor swimming pools and a private beach. .With 3 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the property. Enjoy the indoor swimming pool, free kids' club, gym and Turkish bath/hammam. Business amenities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 5-property class Alanya property include Kleopatra Beach and Alanya Harbor.
View more Resorts in AlanyaOpens in a new window

What's nearby

  • Dimcay - 1 min walk - 0.1 km
  • Portakal Beach - 2 min walk - 0.2 km
  • House of Ataturk - 2 min drive - 2.3 km
  • Alanya Harbor - 7 min drive - 7.1 km
  • Alanya Castle - 15 min drive - 9.4 km

Getting around

  • Gazipasa (GZP-Gazipasa - Alanya) - 39 min drive

Restaurants

  • ‪Ömür Paça ve Pide Lahmacun Salonu - ‬3 min drive
  • ‪Galipo Restaurant - ‬9 min walk
  • ‪Bora Bora Hotel Restaurant - ‬14 min walk
  • ‪QStand Coffee Kestel Şube - ‬15 min walk
  • ‪Motto Lounge - ‬18 min walk

About this property

LABRANDA Alantur Resort - All Inclusive

LABRANDA Alantur Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to LABRANDA Alantur Resort - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club and a children's pool.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room and a garden. Self parking is free.

This 5-star Alanya property is smoke free.

  • 350 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3 bars by the pool
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
LABRANDA Alantur Resort - All Inclusive offers 350 accommodations with minibars and a safe. Rooms open to balconies. Premium satellite televisions are provided. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Similar properties

Private beach nearby, free beach shuttle
Villa Sunflower Hotel
Alanya City Center
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.1 out of 5, Very good, 234 reviews
The price is AU$197
includes taxes & fees
13 Sept - 14 Sept
Villa Sunflower Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (EUR 6 per hour)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • 3 poolside bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Health club
  • Indoor pool
  • Library
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • TV in common areas
  • Water skiing
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 30 November and 30 June.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: EUR 6 per hour (rates may vary)
  • Airport shuttle fee: EUR 294 per vehicle (one-way)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 042

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Alantur
Club Alantur
Maritim Alantur
Maritim Club Alantur
Maritim Club Alantur Alanya
Maritim Hotel Club
LABRANDA Alantur Resort Alanya
Maritim Hotel Club Alantur Alanya
Maritim Club Alantur Kestel
Alantur Hotel Alanya
LABRANDA Alantur Alanya
Alantur Alanya
LABRANDA Alantur
Maritim Hotel Club Alantur
Alantur Hotel
LABRANDA Alantur Resort All Inclusive Alanya
LABRANDA Alantur Resort All Inclusive
LABRANDA Alantur All Inclusive Alanya
LABRANDA Alantur All Inclusive
All-inclusive property LABRANDA Alantur Resort - All Inclusive
LABRANDA Alantur Resort - All Inclusive Alanya
LABRANDA Alantur Resort
Alantur Hotel
Maritim Hotel Club Alantur
Labranda Alantur All Inclusive
LABRANDA Alantur Resort All Inclusive
LABRANDA Alantur Resort - All Inclusive Alanya
LABRANDA Alantur Resort - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at LABRANDA Alantur Resort - All Inclusive?

LABRANDA Alantur Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at LABRANDA Alantur Resort - All Inclusive?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at LABRANDA Alantur Resort - All Inclusive on 14 Sept 2026 start from AU$590, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at LABRANDA Alantur Resort - All Inclusive?

Yep, LABRANDA Alantur Resort - All Inclusive has a free self car park.

Are there any beaches close to LABRANDA Alantur Resort - All Inclusive?

Yep, LABRANDA Alantur Resort - All Inclusive is a short 2-minute walk from Portakal Beach. Fun beach activities include volleyball, waterskiing and windsurfing.

Is there a spa on site at LABRANDA Alantur Resort - All Inclusive?

There's no onsite spa, but this property does offer services like massages.

Does LABRANDA Alantur Resort - All Inclusive have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does LABRANDA Alantur Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at LABRANDA Alantur Resort - All Inclusive?

LABRANDA Alantur Resort - All Inclusive features a private beach, 3 poolside bars and 3 outdoor pools.

What makes LABRANDA Alantur Resort - All Inclusive a romantic place to stay?

A private beach and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at LABRANDA Alantur Resort - All Inclusive.

Is LABRANDA Alantur Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that LABRANDA Alantur Resort - All Inclusive is a hit with families.

Is there a free airport shuttle available at LABRANDA Alantur Resort - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at LABRANDA Alantur Resort - All Inclusive?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at LABRANDA Alantur Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at LABRANDA Alantur Resort - All Inclusive?

Cats and dogs are welcome at LABRANDA Alantur Resort - All Inclusive, with food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

LABRANDA Alantur Resort - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 347 reviews
Rating 8 - Good. 101 out of 347 reviews
Rating 6 - Okay. 42 out of 347 reviews
Rating 4 - Poor. 14 out of 347 reviews
Rating 2 - Terrible. 15 out of 347 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Tetyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort location is ideal, right on the beach. Small enought to walk. The resort is bit run down, rooms need some reno, although very clean. No shampoo or conditioner, but oddly q-tips, dental and shaving kits were provided. Food is everage, not much variety. Staff is excellent, very attentive. Enjoyed my stay
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Lulie

Liked: Cleanliness, staff & service, room comfort

Amazing

It was an amazing stay, had a lot of fun!
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Sunil Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. The buildings are looking a little worn and the food was nothing to shout about, but staff and the sorroubding areas were excellent. Thanks for making this trip memorable
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Bjork

Liked: Cleanliness, amenities, property conditions & facilities
Likeed it all, staff and the Hotel
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to have a holiday. Food is good, staff friendly and helpful. Highly recommended
Stayed 7 nights in Sep 2024
Verified review

6/10 Okay

majd

Liked: Cleanliness, property conditions & facilities

Faire beachfront resort for the price

Good All-inclusive hotel overall , the food was various but tasteless, no choice in non-alcoholic drinks, difficult to find free sunbed as people reserve them early even if they will not use them…
Stayed 4 nights in Jul 2025
Verified review

2/10 Terrible

ESAT

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Completly infamy for a 5-star hotel
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

WILBERFORCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is amazing, the staff is very good and hospitable. There is a wide range of food products to choose from, the only issue I encountered was the high waves at the beach, if you are good swimmer shouldnt be a problem. the room had a good view and the sound of waves at night was just amazing.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Niko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with awesome grounds

Nice trip with my wife. We stayed here for 5 nights in the end of our 2,5 weeks holiday. Hotel grounds are awesome as are most of the staff, Food is good and plentiful. If I have to find some negatives then it would be that sometimes in the main restaurant many of the aircons were not on. And the hotel has a central aircon and it felt that for some reason during the nights it had a hard time keeping the room cool.
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Bakhodir

Liked: Cleanliness, amenities, property conditions & facilities
In general, everything was fine, the territory is large, well-groomed, clean, the rooms are clean, the children also have something to do, the food is generally not bad.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Harold

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was comfortable and large. Beach was average but rocks when entering the sea. Pools were crowded and small biggest complaint was ınferıor food and low quality drinks ın all inclusive resort
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Mary

Liked: Staff & service, property conditions & facilities, room comfort

Good stay

We really enjoyed the hotel. It is built for the hot weather, as the restaurant is open air. We had a windy day and it was quite cold eating in the open air. That was the only negative. It didn’t stop us from having a really pleasant stay. The staff were all so friendly
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a very good place for all ages. Food was only minua that we have. Too much of the same everyday. Its ok for first two nights but afyer that we went to Alanya centrum to eat in restaurants.
Stayed 6 nights in Jun 2022
Verified review

8/10 Good

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ka
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Sasa

Liked: Cleanliness, staff & service, property conditions & facilities
all the best
Stayed 7 nights in Jul 2022
Verified review

2/10 Terrible

sultan

Disliked: Cleanliness, staff & service, property conditions & facilities
Also these was a lot of spiders we got scared we left over there fast
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Shahla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms not cleaned good, noisy rooms because of birds especially block 4. Limited food and activities.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Shahid

Liked: Cleanliness, staff & service

4th time in Labranda, but most likely last time.

We. were 4th time in Labranda Alantur Alanya. It was always a pleasure to come here. Bellboy (Hasan) was very helpful, staff is very friendly. Hotel has a very wide beach, so place for everyone. However, rooms are falling apart, no professional repair. While the chef cook has left, food was tasteless, steak was like chewing rubber.
Stayed 6 nights in Oct 2023
Verified review

10/10 Excellent

Samir El

Liked: Cleanliness, staff & service, amenities
.
Stayed 9 nights in Jul 2024
Verified review

8/10 Good

Gunce

Liked: Cleanliness, staff & service
Property is well maintained, excellent staff, great opportunities to walk and 3 different pool options. Food options could be improved. Alcoholic beverage options were not at a level you would expect from an All-Inclusive hotel. There are so many other things with extra fees (like ice cream). Package options could be improved so the guests will make an informed decision when they are booking.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

DONNA

Liked: Staff & service
Disliked: Property conditions & facilities

3 Star rating at best

I will start my review on a positive note. The staff were lovely. Beach bar ok. The buildings, communal areas and roomd in desperate need of renovation. The restaurant looked like a school canteen and lobby lounge was tiny. The decor was tired and the furniture was shabby. Plus not big enough to accommodate the amount of people even if the hotel was at half capacity. Big shout out to the young lady on the reservation desk. She was very nice and helpful. I don't usually leave a negative review. However, I booked this hotel on the back of the positive reviews and rating.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Madalina-Paraschiva

Liked: Cleanliness, staff & service
I cannot say that this is a 5* resort. It was kept clean, but as most of the all-inclusive places the food was repetitive. We requested a room with 2 single beds, got a confirmation that it will be that way, but obviously it wasn't. There were 2 single beds pushed together, and yes, we separated them, but the first 2 nights we didn't have the bedsheet on one of them. Overall, good experience, handy to have more than one pool, and the private beach was great.
Stayed 7 nights in Jul 2024
Verified review

6/10 Okay

Dmitry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is alright, definitely not a five-star hotel though. The staff and animators are nice and helpful. The food is okay, good variety, but can’t say anything tasted amazing. The restaurant is outdoor seating only so can get quite cold. The buildings are pretty old, no room-specific heating, only central, and we were cold throughout the stay. At the beginning of our stay, we got stuck in an elevator and we’re urged by the staff to jump out of the stuck elevator between floors (which I think can be a bit dangerous). The staff were nice and apologetic about the incident and offered us a room on a lower floor so we don’t have to use the elevators again. Overall, an okay experience.
Stayed 4 nights in Apr 2023
Verified review

2/10 Terrible

Oleg

Disliked: Staff & service, amenities
The trouble begin with getting there. The Google Maps shows the address about 1 km further than the actual drive-in. We spent 30 min to look around for the correct entrance. The security at the gate was not letting us in for 20 min, asking whether I have reservation. Many times I said (in English and Turkish) that I have it. They would keep looking in their papers and not find it. You know why? Because there was no light! It's really not good idea to read in the dark! I was so disappointed because we were so tired already. I asked them to call someone who speaks English. They called to the reception, I had to yell them to let us in. The staff who took us to the room by the gold cart said that the fitness will be open at 7 am. That's how I planned. But it was not open neither at 7 or 7.15 am. I walked to the reception and they said I was deceived by that other guy last night and they open the fitness upon the request to open. Well, they did open it then and inside was very dirty- empty plastc bottles and dirty towels etc. Then after breakfast they had trouble to find the key for my car which they went ahead and parked last night. But the new shift said they don't provide such service! Anyway, after about 10 minutes the key was found and the car was brought to me. I would recommend the hotel owners to pay attention to the staff training- English and also the rest of rules and responsibilities.
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Rent, trevligt och lite slitet här och där
Stayed 1 night in Apr 2026