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West Point Pamukkale

Photo gallery for West Point Pamukkale

Front of property
Reception
Standard Room
Restaurant
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Bahçe Sk. no 4, Denizli, Denizli, 20190
  • Place, Pamukkale-Hierapolis
    ‪3 min walk‬
  • Place, Pamukkale Travertine Terraces
    ‪8 min walk‬
  • Place, Pamukkale Thermal Pools
    ‪19 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Denizli

At West Point Pamukkale you'll be within just a 5-minute stroll of Pamukkale-Hierapolis and within 15 minutes of Pamukkale Travertine Terraces. Highlights at this hotel include 2 bars/lounges, a restaurant and free valet parking. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a seasonal outdoor swimming pool, a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of free parking nearby. .Sights within a 20-minute walk of this 3.5-property class Pamukkale hotel include Pamukkale Thermal Pools and Hierapolis.

What's nearby

  • Pamukkale-Hierapolis - 3 min walk - 0.3 km
  • Pamukkale Natural Park - 5 min walk - 0.5 km
  • Pamukkale Travertine Terraces - 8 min walk - 0.8 km
  • Hierapolis - 15 min walk - 1.3 km
  • Pamukkale Thermal Pools - 19 min walk - 1.6 km

Getting around

  • Goncali Station - 17 min drive

Restaurants

  • ‪Harbiye Restaurant - ‬4 min walk
  • ‪Teras Restaurant Pamukkale - ‬5 min walk
  • ‪Beyrani Denizli Kebap - ‬5 min walk
  • ‪Onur Restaurant - ‬4 min walk
  • ‪Yörük Sofrası - ‬4 min walk

About this property

West Point Pamukkale

There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and coffee/tea in common area are also featured at West Point Pamukkale. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Denizli hotel.

  • 18 guestrooms or units
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Dining venue
West Point Pamukkale offers 18 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and complimentary slippers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch Smart televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Denizli hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in September 2024.

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  • Pool
  • Breakfast included
  • Pet-friendly
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The price is AU$52
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: TRY 350 for adults and TRY 350 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a nature reserve

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Designated smoking areas (fines apply)
  • Renovated guestrooms - September 2024
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 30 May 2026 to 29 May 2028 (dates subject to change).
The property will be renovating from 30 May 2026 to 29 May 2028 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: TRY 200 per pet, per day
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately TRY 350 for adults and from TRY 350 for children
  • Pet fee: TRY 200 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 2022-48-0543

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.

Property is also known as

WestPointpamukkale
West Point Pamukkale Hotel
West Point Pamukkale Denizli
West Point Pamukkale Hotel Denizli

Frequently asked questions

Is parking available at West Point Pamukkale?

Yep, West Point Pamukkale has a free self car park and free valet parking.

Does West Point Pamukkale have a pool?

West Point Pamukkale has a seasonal outdoor pool. The pool is open from April 01 to October 31.

What makes West Point Pamukkale a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at West Point Pamukkale.

Does West Point Pamukkale serve breakfast?

Sure does, full brekkie is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at West Point Pamukkale?

No, West Point Pamukkale does not offer an airport shuttle service.

Is there a bar or restaurant at West Point Pamukkale?

Yep, you can grab a meal at West Point Pamukkale's onsite restaurant.The property will be renovating its dining venue from May 30 2026 until May 29 2028 (completion date subject to change).

What time are check-in & check-out at West Point Pamukkale?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

West Point Pamukkale Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 4 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recommended

A new hotel with friendly staff and management
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Sefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great...thank you
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Hotel is still under refurbishment. No toilet roll holder in bathroom. Room is basic. You get what you pay for
Stayed 1 night in May 2025
Verified

6/10 Okay

Alexey

Liked: Cleanliness

Don't recommend the small room

The room we stayed in was cheap but so small. No space for 2 peolpe. And very wet air. The clothes we gave to wash for 200 tl was returned wet to us.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property deserves 100 out of 10. Unfortunately one can only give max 5 stars. The attendants made my journey very comfortable and welcomed. Even though I arrived at the hotel very late due to bus delays, they patiently waited for me and let me in. On the next day they gave me practical tips to explore Pamukkale on my own (including the warning not to be ripped off). As soon as they heard that I was not well due to food-poisoning, they gave me a bottle of water for free and carried my luggage to the dolmus stop nearby so I could continue my travel easily. I really appreciate your hospitality and warmly recommend this hotel to anyone.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Bret

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I never write reviews. We walked in and could tell that nothing had been cleaned in it. Dirty sheets, dust everywhere. There was a plastic bag with a few sheets of toilet paper in the bathroom. The fixtures were coming out of the walls. I tried charging my phone and tripped a breaker, causing us to lose all power in the room. I didn’t dare use the pool. I’ve never seen such lack of care. Please please please stay away.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, amenities
Oda temiz ve düzenliydi.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Serdar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Çalışanlar çok iyi insanlar bunda hiçbir sorun yok, hatta her konuda yardımcı oldular. Maalesef odalar rutubet kokusundan geçilmiyordu. 1 gece kaldığımız için sorun etmedik ama birden fazla gün kalacaklar için sorun haline gelecektir. Biz gittiğimizde odalar temiz değildi. Bir önceki misafirin çorapları vs kalmış duruyordu. Odalar inanılmaz havasızdı.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Necdet

Liked: Staff & service
Disliked: Cleanliness
Çalışanlar güler yüzlü ve iyi niyetliydi fakat odalar çok iyi temizlenmemiş duşlarda çok iyi su akmıyordu.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Cüneyt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travertenler çok yakındaydı.Odamızın konforu yeterliydi
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Abdulkadir Hüseyin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Evet
Stayed 1 night in Oct 2025
Verified

4/10 Poor

ENES

Liked: Cleanliness, room comfort
Disliked: Staff & service
kahvaltı dahil satın almama rağmen otel görevlisi iki kişi olduğumuzu görünce sizin pakette kahvaltı dahil değil dedi. ancak odalar tertemizdi. kliması falan yeniydi.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Samet durmus

Yatakları çok sertti ayrıca oda birtık havasızdı fiyat performans olarak iyiydi
Stayed 1 night in Aug 2025
Verified

8/10 Good

Madeleine

Liked: Property conditions & facilities
Sehr sehr kleines Zimmer Sauber und ruhig Pool ohne Wasser.....war enttäuscht
Stayed 2 nights in May 2025
Verified

10/10 Excellent

ISMAIL CENK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Teşekkürler

Bülent bey ve tüm otel çalışanları inanılmaz güler yüzlü,ilgili, bilgili ve misafirperverdiler. Çok memnun kaldık. Herşey için çok teşekkür ederiz.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karşılama iyiydi. Ortam temizdi
Stayed 1 night in May 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memnun kalmadı

odada eksikler var, temiz değildi,oda küçük, karanlık, inşaat kokusu var, sabah erken saatlerde merdivenden inanılmaz ses geliyor ses yalıtımı yok, memnun kalmadım
Stayed 1 night in May 2025
Verified

4/10 Poor

Gianluca

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sembrava un cantiere
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Yalin Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odalar resimlerdeki gibi, klima çalışıyor,kettle mevcut yataklar rahat oda temiz bizi çok iyi karşıladılar teşekkür ederiz
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tutto perfetto, staff meraviglioso

Accoglienza meravigliosa e personale super disponibile e gentile d'animo. Dal propietario ai gestori della reception che sono stati davvero cordiali nell'accoglienza e per quanto concerne tutte le informazioni su Pammukale e dintorni durante i due giorni di soggiorno. Camera stupenda con tutti i confort, letto comodissimo. Hotel con posizione centrale. Da 10!
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Serdar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Aykut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Özlem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

8/10 Good

Gulsah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025