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PAMUKKALE KAYA THERMAL SPA HOTEL

Property class: 5 and above

Photo gallery for PAMUKKALE KAYA THERMAL SPA HOTEL

A hotel with a swimming pool, a covered outdoor area, and a landscaped garden.
A hot tub on a wooden deck with a mountain view.
A modern hotel with a large outdoor swimming pool, a spa area, and a well-maintained lawn.
A reception area with a wooden panel wall, a large abstract art piece, and a reception desk.
Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
The current price is AU$196
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
Karahayit Mah., Ataturk Caddesi 20, Denizli, Denizli, 20190
  • Place, Red Travertine of Karahayit
    ‪7 min walk‬
  • Place, Pamukkale-Hierapolis
    ‪12 min walk‬
  • Place, Pamukkale Thermal Pools
    ‪11 min drive‬

Room options

View all photos for Superior Double or Twin Room

A modern hotel room with a wooden bed, white linens, a bedside table, and a large window with blinds.

Superior Double or Twin Room

9.4 out of 10
Exceptional
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Terrace

A modern hotel room with a wooden floor, a bed with white linens, a grey upholstered chair, a wooden coffee table, and a small table with a lamp.

Deluxe Double or Twin Room, 1 Bedroom, Terrace

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Single Bed

About the area

Denizli

A luxury stay in Denizli awaits you at PAMUKKALE KAYA THERMAL SPA HOTEL. Within just a 10-minute stroll, you'll find Red Travertine of Karahayit and Pamukkale-Hierapolis. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to Pamaukkale Kaya Thermal can include deep-tissue massages, hot stone massages, aromatherapy and Ayurvedic treatments along with access to the hot springs/mineral springs. Enjoy the indoor swimming pool, gym and Turkish bath/hammam. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Near this 5-property class Pamukkale hotel, you'll find Pamukkale Thermal Pools.

What's nearby

  • Red Travertine of Karahayit - 7 min walk - 0.6 km
  • Pamukkale-Hierapolis - 12 min walk - 1.0 km
  • Hierapolis - 4 min drive - 3.0 km
  • Pamukkale Thermal Pools - 11 min drive - 4.9 km
  • Pamukkale University - 30 min drive - 32.1 km

Getting around

  • Goncali Station - 27 min drive

Restaurants

  • ‪Yörük Evi - ‬1 min walk
  • ‪Metro Pomegranate Juice - ‬7 min walk
  • ‪semaver çay evi - ‬5 min walk
  • ‪Naz Kebap Evi - ‬3 min walk
  • ‪İpek Yolu Uygur Restaurant - ‬5 min walk

About this property

PAMUKKALE KAYA THERMAL SPA HOTEL

PAMUKKALE KAYA THERMAL SPA HOTEL offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and coworking spaces are available. A fitness centre, spa services, and a library are also featured at the luxury PAMUKKALE KAYA THERMAL SPA HOTEL. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Denizli hotel.

  • 100 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Locker space
PAMUKKALE KAYA THERMAL SPA HOTEL offers 100 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottles of water and complimentary slippers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Pamaukkale Kaya Thermal has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • No lift
  • Tile flooring in room

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Private bathroom
  • Slippers

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 25423

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Pamukkale Kaya Thermal Spa
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel
PAMUKKALE KAYA THERMAL SPA HOTEL Denizli
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel Denizli

Frequently asked questions

What is the cancellation policy at PAMUKKALE KAYA THERMAL SPA HOTEL?

PAMUKKALE KAYA THERMAL SPA HOTEL offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at PAMUKKALE KAYA THERMAL SPA HOTEL?

As of 15 Nov 2026, prices found for a 1-night stay for 2 adults at PAMUKKALE KAYA THERMAL SPA HOTEL on 24 Nov 2026 start from AU$196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at PAMUKKALE KAYA THERMAL SPA HOTEL?

Yep, PAMUKKALE KAYA THERMAL SPA HOTEL has a free self car park.

Is there a spa on site at PAMUKKALE KAYA THERMAL SPA HOTEL?

Yep, Pamaukkale Kaya Thermal is available for guests. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does PAMUKKALE KAYA THERMAL SPA HOTEL have a pool?

PAMUKKALE KAYA THERMAL SPA HOTEL has an outdoor pool and an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at PAMUKKALE KAYA THERMAL SPA HOTEL?

PAMUKKALE KAYA THERMAL SPA HOTEL features a full-service spa, an outdoor pool and an indoor pool.

Does PAMUKKALE KAYA THERMAL SPA HOTEL serve breakfast?

Yep, complimentary buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at PAMUKKALE KAYA THERMAL SPA HOTEL?

No, PAMUKKALE KAYA THERMAL SPA HOTEL does not offer an airport shuttle service.

Is there a bar or restaurant at PAMUKKALE KAYA THERMAL SPA HOTEL?

Yep, PAMUKKALE KAYA THERMAL SPA HOTEL has 2 restaurants.

What time are check-in & check-out at PAMUKKALE KAYA THERMAL SPA HOTEL?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at PAMUKKALE KAYA THERMAL SPA HOTEL?

No, pets are not allowed.

PAMUKKALE KAYA THERMAL SPA HOTEL Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 125 reviews
Rating 8 - Good. 30 out of 125 reviews
Rating 6 - Okay. 11 out of 125 reviews
Rating 4 - Poor. 4 out of 125 reviews
Rating 2 - Terrible. 6 out of 125 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful thermal spring. The food was OK, but a bit bland and not very inspired.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinner buffet
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the manager Turguy welcomed us and made just out trip would be outstanding. The food served at this hotel is excellent and represents a healthy mediterranean diet. there are many wonderful huge pool. it is a great place to relax
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased we stayed here. Rooms were lovely, spacious and clean. Great amenities with a lovely large outside pool. Greeted by General Manager on arrival and given complimentary drinks. Short walk to town, ideal location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We were with kids and also elderly and they all loved it. Amazing rooms and staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is over 5 stars, highly recommended.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great, new facility, clean rooms and hotel, friendly personnel. Thanks.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel where you will have top rooms, fantastic pools and excellent options for massages and other treatments.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
This property is focussed on bus tour groups who come in in the afternoon and leave the next morning. We booked the room outside of the bus tour to visit the.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot with clean rooms and facilities. Breakfast and dinner were ok but could be better. Couldn’t use hot tub on the terrace unit since water was not hot enough. Same goes for the shower which is strange for a thermal hotel. Otherwise everything else was good and I will visit again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very hot,A/C control out of function,Balcony door couldn't be locked from inside,shower head port wasn't stable(kept spinning around),toilet seat not stable(kept moving about).Lastly House keeping turned up at 08.15 and opened our room door with out even knocking on the door,then left with out a even a sorry.Other than this, food was lovely, rooms are specious and beds are comfy,hot water and towells are fine.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Thermal and spa facilities not to our expectstion
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first day there were no visible staff despite a cafe door being open, we brought our own coffee etc down to the pool and when we went inside the hotel to adk for ice we were told we couldn't bring our own drinks poolside. We pointed out that no one had even come outside. After that the attention was good. The deluxe rooms were fabulous although all the glass had fingerprints on. The breakfast was amazing, truly sensational. I did comment on the lack of shady parking and no electric car charging points, we had to go to another hotel to charge our car.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Nouveau Carcellaire 😅

We were expecting to be closer to the center, but the hotel is right on the highway and is mostly for tour groups that drop in for the night. The staff is not informed at all… we saw the last day that there was a way to town around the back that wasn’t explained to us. They’re also not generous: I asked for a cup of tea and the guy scoffed and said it was €5, despite having seen it offered to other guests when booking a massage, which I did have the next day. It feels a bit prison-like with all the rooms facing a center indoor pool. We did LOVE the cat and the dog on the first night. The breakfast buffet is also VERY good, and beds are extremely comfortable. Dinner was a 6/10, kind of average buffet.
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
I had booked 3 rooms. All 3 rooms spent an uncomfortable night because the power in our wing went off around 1:30 am and did not come back till 5:15 am. It got very dark and hot in the room. We had a hard time sleeping. A couple of people ran into objects while fumbling for their phones to turn on the phone light. My wife stubbed her toe on the bathroom threshold. We requested some adjustment on our daily rate but were turnded down. I would like Expedia to issue us some rate adjutment. I booked 12 nights at different locations in Turkey during this trip. Would appreciate a response.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beklentimizin üzerinde iyiydi, ailecek memnun kaldık
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genelde temiz, kahvaltı ve yemekleri de iyiydi.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mycket trevligt hotel med varma källor på fastigheten. Enda minuset var frukosten som kunde fått lite av hotellets övriga glamour😊
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sessizlik isteyenler için tavsiye ederim.Güzel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles perfeckt
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denizli Pamukkale Karahayıt mahallesinde bulunan ve termal otel konseptinde çalışan bu tesis oraya varmanızdan itibaren kaliteli bir işletme olduğunu her an size gösteriyor, resepsiyondan bar ve kat görevlisine kadar herkes çözüm odaklı, çalışkan ve ilgili, temizlik, kahvaltı ve yemekler başarılı, açık ve kapalı havuzlar temiz, odalar ve geniş bahçe çok güzel. İster termal suyla şifa bulun ister kapalı ve açık havuzlarda serinleyin, çim alana yayılmış minder ve salıncaklarda güneşlenin, her anlamda kusursuz deneyim.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Kahvaltı iyi,odalar temiz
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Açıkçası akşam 23:00 'da otele geldiğimizde restoranın kapalı olması ve yeme içme anlamında hiçbir servis olmaması biraz hayal kırıklığı yarattı. Odadaki bilgilendirme broşüründe 24 saat oda servisi olduğu ve menünün masanın üstünde olduğu yazıyor olsa da öyle bir hizmet ve menü yok. Sabah kahvaltısı da vasat; pörsümiş yeşillikler ve kenarları kurumuş peynirler vardı eksik ürünler zamanında güncellenmiyordu. Onun dışında otelin ve odanın temizliği ve spa ile havuz alanları keyifli idi. Late checkout konusunda yardımcı olundu teşekkür ederiz.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早朝に到着しましたが早めに部屋に案内していただきました。 また朝食を1食分プラスしてくれ、部屋が用意できるまでの待ち時間に楽しめました。 施設は広く綺麗でプールやサウナ、温泉があり楽しかったです。 スパも利用しました。深夜にもかかわらず残業で施術してくれました。 ありがとうございました。 ホテルマネージャーさんがとても親切で、帰りのバスが到着するまでバス停でお見送りをしてくれました。
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Odalar temiz ve standart büyüklükteydi. Ancak akşam yemeği ve kahvaltı oldukça vasattı. Akşam yemeğinde su dışındaki içecekler için ekstra ödeme yapmanız gerekiyor. Otelin 5 yıldızlı ve yüksek puanlı olmasına istinaden rezervasyon yapmıştım ancak bu kriterleri karşıladığını düşünmüyorum.
Stayed 1 night in May 2026