Skip to main content
Beginning of main content
4.2 out of 5

"Great staff and great facilities, spacious rooms with comfortable beds " More

By a verified traveller on Tue 09 Apr 2019

Enter dates to see availability

Hotel Description

WelcomHotel Dwarka - Member ITC Hotel Group places you in the heart of New Delhi, connected to a shopping center and 3.8 km (2.4 mi) from Iskcon Temple. Highlights at this luxury hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

All 322 soundproofed rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and sitting areas. Minibars provide refreshments, and 24-hour room service makes dining in an option. Select Comfort beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Coffee/tea makers, in-room childcare, and pillow menus are also available.

A relaxing day at WelcomWellness SPA can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The coffee shop, Pavilion 75, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the health club, kids' swimming pool, pool loungers, and lifeguards on site. 23000 square feet (2137 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Dwarka hotel, you'll be 12.9 km (8 mi) from Pacific Mall and 13.4 km (8.3 mi) from Central Mall.

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$49* Per night/room 6 Nov. - 7 Nov.

Executive Double Room (Club)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

WelcomHotel Dwarka - Member ITC Hotel Group ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for WelcomHotel Dwarka - Member ITC Hotel Group

Everyone (8) Couples (2) Family (3)
2 out of 5
Rooting bathroom door, bad odour, damaged furniture, flea and Mosquitoes all over inside the hotel and rooms. Only 2 lifts servicing 400 rooms. Lack of maintenance and it’s only a 2 star

Posted by on 1 May 2019

Was this review helpful to you?
Comment from Hotel Management

11 May 2019 by Nishant Negi

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Dwarka and for your feedback. We sincerely regret your experience while staying with us and request you to kindly give us an opportunity to make amends & re-establish our credibility with you. Corrective action has been taken to ensure that the dissonance is not repeated & I am sanguine that you shall note the difference on your next visit. Yours sincerely, Nishant Negi General Manager

5 out of 5
Great staff and great facilities, spacious rooms with comfortable beds

Posted by on 9 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

22 Apr. 2019 by Nishant Negi

Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

4 out of 5
The buffet breakfast staff Should be improved. The hotel has only lifts and no staircase which can be an issue sometimes.

Posted by on 24 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

25 Feb. 2019 by Nishant Negi

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Dwarka and for your feedback. It is a concern to know that your stay at our hotel was not up to the quality that we strive to offer at all times. We have made a note of your important feedback on the Breakfast, lifts and staircase aspects highlighted by you. Request you to kindly give us an opportunity to "make amends" and re-establish credibility with you. While, we do regret the experience you had, rest assured that we are looking into the cause of this experience. I am sanguine that you shall note the difference on your next visit. We hope to be able to match up to your expectations in the future. Yours sincerely, Nishant Negi General Manager

2 out of 5

Posted by on 19 Feb. 2019

Was this review helpful to you?
5 out of 5
Food was exquisite. Room was neat and tidy Staff was very welcoming. Enjoyed at fullest.

Posted by on 16 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

25 Feb. 2019 by Nishant Negi

Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

5 out of 5

A good hotel close to the Delhi airport

Staff are very polite and eager to assist if you ask

Posted by , from Auckland on 31 Dec. 2017

Was this review helpful to you?
Comment from Hotel Management

10 Jan. 2018 by Rishiraj Singh

'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

4 out of 5

Hotel close to airport

Staff. Very helpful but I had no hot water in the room. Also I know watch I payed for the room

Posted by , from Melbourne, Australia on 30 Nov. 2017

Was this review helpful to you?
Comment from Hotel Management

4 Dec. 2017 by Rishiraj Singh

'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates and have also noted the incnvenience caused due to non availability of hot water. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

4 out of 5

Very good first experience

It was the first time that I stayed in Delhi and I enjoyed my stay at the hotel. The hotel is located close to train station and has a shopping centre right next to it. The approach to the hotel is not quite as good as the hotel itself (if you are coming from the train station) but it's not bad enough to count as a drawback. Rooms are nice and comfy with massive windows! Service is very good and prompt. Overall experience was pleasant and very good!

Posted by , from Sydney on 5 Oct. 2016

Was this review helpful to you?
5 out of 5
Great hotel. Very clean. Only downside was a limited range of TV channels (no cable channels).

Posted by on 23 Feb. 2016

Was this review helpful to you?
4 out of 5
Close to airport, staff try their best to help with any request.

Posted by on 6 Jan. 2016

Was this review helpful to you?

About the WelcomHotel Dwarka - Member ITC Hotel Group

Location Plot no 3, Sector 10, District Center, New Delhi, Delhi N.C.R 110075

All-inclusive Details

All-inclusive room rates at WelcomHotel Dwarka - Member ITC Hotel Group are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at WelcomHotel Dwarka - Member ITC Hotel Group are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. WelcomHotel Dwarka - Member ITC Hotel Group offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 23000 square feet (2137 square meters) and includes conference space. A children's pool, tour/ticket assistance, and multilingual staff are also featured at the luxury WelcomHotel Dwarka - Member ITC Hotel Group. An area shuttle within 12.00 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Art Deco New Delhi hotel.

  • 1 building
  • 322 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 23000 sq ft of conference space
  • 2137 sq m of conference space
  • Built in 2010
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Indira Gandhi Intl. Airport (DEL) (14.9 km / 9.3 mi)
  • Train station: New Delhi Palam Station (5.3 km / 3.3 mi)
  • Metro station: Dwarka Sector 10 Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle, area shuttle within 12.00 km, and shopping center shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

WelcomHotel Dwarka - Member ITC Hotel Group offers 322 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Pavilion 75 - This coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Shanghai Club - This fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Kebabs & Kurries - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must present the reservation confirmation received after booking.

Please note that PAN cards are not accepted as identification at this property.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at WelcomHotel Dwarka - Member ITC Hotel Group

Policies

Outside food and liquor are not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Parking height restrictions apply
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Long-term renters welcome
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 1000 for adults and INR 500 for children (approximately)
  • Airport shuttle fee: INR 1040 per vehicle (one-way)
  • Airport shuttle fee per child: INR 0
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • WelcomHotel
  • Welcom Hotel Dwarka Member ITC Hotel Group New Delhi
  • WelcomHotel Dwarka Hotel
  • WelcomHotel Dwarka Hotel New Delhi
  • WelcomHotel Dwarka New Delhi
  • Welcom Dwarka Member ITC Hotel Group New Delhi
  • Welcom Dwarka Member ITC Hotel Group
  • Welcom Hotel Dwarka Member ITC Hotel Group
  • WelcomHotel Dwarka Member ITC Hotel Group
  • WelcomHotel Dwarka
  • WelcomHotel Dwarka - Member ITC Hotel Group Hotel
  • WelcomHotel Dwarka - Member ITC Hotel Group New Delhi
  • WelcomHotel Dwarka - Member ITC Hotel Group Hotel New Delhi

You should know

  • WelcomHotel Dwarka - Member ITC Hotel Group offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at WelcomHotel Dwarka - Member ITC Hotel Group.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.
url importing http://www.wotif.com/Delhi-Hotels-WelcomHotel-Dwarka---Member-ITC-Hotel-Group.h4651727-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Delhi-Hotels-WelcomHotel-Dwarka---Member-ITC-Hotel-Group.h4651727-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Delhi-Hotels-WelcomHotel-Dwarka---Member-ITC-Hotel-Group.h4651727-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.