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3.6 out of 5

"Service is ok. Room facilities are not as expected as claimed. WiFi is a big problem, hard to use and very unstable. " More

By a verified traveller on Sun 28 Jan 2024

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Hotel Description

A luxury stay in the heart of New Delhi awaits you at The Metropolitan Hotel and Spa New Delhi. You'll be 0.8 km (0.5 mi) from Gurudwara Bangla Sahib and 3.8 km (2.4 mi) from Sir Ganga Ram Hospital. Highlights at this hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

A relaxing visit to NeoVeda Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The fine-dining restaurant, Sakura Japanese Restauran, is open for brunch, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, spa tub, steam room, and pool loungers. 6500 square feet (604 square meters) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Connaught Place hotel, you'll be 3.9 km (2.4 mi) from India Gate and 4 km (2.5 mi) from Jama Masjid.

Superior Room (Room Only)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$175* Per night/room 22 Mar. - 23 Mar.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Metropolitan Hotel and Spa New Delhi ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Metropolitan Hotel and Spa New Delhi

Everyone (4) Couples (2)
3 out of 5
Service is ok. Room facilities are not as expected as claimed. WiFi is a big problem, hard to use and very unstable.

Posted by on 28 Jan. 2024

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5 out of 5

Posted by on 22 Dec. 2019

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4 out of 5
Great location to all sites and shopping. Walking distance to Connaught Place.

Posted by on 17 Nov. 2019

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1 out of 5
Bad drain / Sewer smell which continued for 6 days.... the hotel has drainage problems.... I would like a refund.

Posted by on 22 Apr. 2019

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2 out of 5
Staff didn't know what they were doing, no smile , no greeting.converted some foreign exchange at the hotel was told the system does create multiple transaction so they can way ripp us off.

Posted by on 28 Mar. 2019

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5 out of 5
Nice hotel, excellent buffet breakfast. Enjoyed our stay.

Posted by on 5 Jan. 2019

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5 out of 5
Clean modern hotel in a good location close to Para Ganj and other temples and markets with a good breakfast. The airport pick-up was convenient. The team running the Chutney Bar Happy Hour service were fantastic and really soothed our soul, and Ms. Trishna on the front desk and the rest of the front desk team were very accommodating. Mr. Ashok the Hous Keeping guy on our floor also kept us well supplied during our stay so we didn't run out of anything. We'll stay again in the future mainly for the Chutney Bar Happy Hour service.

Posted by on 4 Jan. 2019

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About the The Metropolitan Hotel and Spa New Delhi

Location Bangla Sahib Road, New Delhi, Delhi N.C.R 110 001

Property Features

The Metropolitan Hotel and Spa New Delhi offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center, 3 meeting rooms, and limo/town car service are available. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. A spa tub, a steam room, and spa services are also featured at the luxury The Metropolitan Hotel and Spa New Delhi. An airport shuttle (available 24 hours), a shopping center shuttle, and a bus station shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 1 building
  • 178 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 2000
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: New Delhi Station (2.5 km / 1.5 mi)
  • Metro station: Shivaji Stadium Station (0.7 km / 0.5 mi)
  • Property shuttles: Airport shuttle, train station pick-up, shopping center shuttle, and bus station shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Metropolitan Hotel and Spa New Delhi offers 178 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Sakura Japanese Restauran - Overlooking the garden, this fine-dining restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Chutney Indian Restaurant - Overlooking the garden, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Zing Restaurant - This coffee shop serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a steam room.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

The Metropolitan Hotel and Spa New Delhi offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Metropolitan Hotel and Spa New Delhi

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Car recommended
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Long-term renters welcome
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Operational Recommendations for Hotels (FHRAI - India)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Comprehensive food waste policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 1000 for adults and INR 1000 for children
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metropolitan New Delhi
  • Metropolitan Hotel New Delhi
  • Metropolitan New Delhi
  • Metropolitan New Delhi Hotel
  • New Delhi Metropolitan
  • New Delhi Metropolitan Hotel
  • The Metropolitan Delhi Delhi
  • The Metropolitan Hotel Spa New Delhi
  • The Metropolitan Hotel and Spa New Delhi Hotel
  • The Metropolitan Hotel and Spa New Delhi New Delhi
  • The Metropolitan Hotel and Spa New Delhi Hotel New Delhi

You should know

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.