Skip to main content
Beginning of main content

"We had pre-booked with 2 adults and 2 kids clearly in booking via Wotif/Expedia (written on booking), but on arrival there was only a king bed. They e ... " More

By a verified traveller on Fri 07 Jul 2017

Enter dates to see availability

Hotel Description

You'll be connected to a shopping center at The Grand New Delhi, and within just a 10-minute stroll of Nelson Mandela Road and Ambience Mall. Highlights at this luxury hotel include 4 restaurants, 2 bars/lounges, and a full-service spa.

You can enjoy plasma TVs with digital channels, and all 390 soundproofed rooms feature free WiFi, free wired Internet, and sitting areas. Minibars provide refreshments, and 24-hour room service is also available. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and rainfall showerheads. Additionally, separate bathtubs and showers, in-room childcare, and down comforters are available.

A relaxing visit to Oasis can include deep-tissue massages and hot stone massages along with detox wraps, body wraps, and aromatherapy. The brasserie, Caraway, serves Indian cuisine and is open for dinner. G Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, health club, sauna, and kids' swimming pool. 6500 square feet (604 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 10 AM. There's also free valet parking, along with the convenience of a free shopping center shuttle.

Within a 15-minute drive of this 5-star Vasant Kunj hotel, attractions include Siri Fort Auditorium and Lotus Temple.

Grand Premium Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$60* Per night/room 1 Mar. - 2 Mar.

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Grand New Delhi ratings based on 4 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Grand New Delhi

Everyone (1) Family (1)
1 out of 5
Not classed as a 5 stars. Old and dirty bathrooms with moulds. Over priced coffee. Staff not interested in helping. Had to call house keeping serval times to clean rooms. Old dirty Stan towels supplied. This Hotel shouldn’t be classed as 5 stars but only 2.

Posted by on 13 Nov. 2019

Was this review helpful to you?
1 out of 5
It’s not a 5 star property, please remove as a 5 star.

Posted by on 12 Nov. 2019

Was this review helpful to you?
4 out of 5

Great for business; not for families.

Pros: Nice hotel, near major mall and airport, good food. Some staff clearly without logic thought/service mentality and chase revenue.
Cons: Staff capability and family support.
Location: Mall was very good, 5 star with prices to match but expect that in a nice place. It's not the street markets but nice to visit and we did buy/eat.
We had pre-booked with 2 adults and 2 kids clearly in booking via Wotif/Expedia (written on booking), but on arrival there was only a king bed. They expected 4 of us (2 adults and 2 kids, 10 & 7 years of age) to sleep in one bed. We asked for a single bed to placed in room, but because we hadn't written it in Comments/Additional Details we apparently then had to pay. This was ridiculous when the booking (pre-paid via credit card) clearly stated 2 adults and 2 children. They also tried to say this was for babies or toddlers in cot; but I reminded them of the booking site clarifies ages when selecting kids. After I explained the stupidity of their stance and how unreasonable they were being, we were finally provided the single bed in room in addition to the king without extra charge, but it took some time and they were indignant. I would stay here on business, either as single or double/twin, but never with family. Pool was good but no other kids areas. This is not an issue in itself but it is obviously pitched at the business client. Don't stay here with kids.

Posted by , from Brisbane on 7 Jul. 2017

Was this review helpful to you?
Comment from Hotel Management

17 Jul. 2017 by Rajat Sethi

Dear Guest, Thank you for choosing The Grand New Delhi and writing your valuable feedback. Your feedback is important to us, and we would surely work on all the areas which you have mentioned. I'd like to thank you for your kind words of appreciation about our services. We look forward to welcoming you back at our hotel. Best Regards,

4 out of 5

Perfectly located Delhi 5 Star

Pros: Staff are warm and genuine, everything is available but the style of delivery is distinctly Indian. Location
Cons: Staff eventually understand the different English accents but it may take repeating a few times slowly for the request to be fully understood
Location: The Malls, restaurants and bars on the doorstep are not to be missed. Vasant Vihar Market is a throw back to an emerging 1990's India and very local
The Grand boasts all the facilities and comforts of a global chain hotel, but is owned managed, staffed and operated by locals. The prices for hotel services like room service, the spa and bar are also set more realistically than that at a brand name chain without compromise on quality. The lobby, grounds and facilities are truly Grand. Being at Vasant Kunj you are on the edge of the city and already only 20 minutes in from the airport which is ideal for getting into the CBD for business, the hotels in the diplomatic area or getting to South Delhi and Noida. A hotel you can comfortably make your Delhi base whether it be for just one night or an extended stay. Room size is great and the staff still have that genuine individual by individual Indian hospitality. No chain style 'robotic staff' at this property, which adds an old world charm to a thoroughly modern facility.

Posted by , from Singapore on 24 Aug. 2015

Was this review helpful to you?

Property Features

The Grand New Delhi offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. A children's pool, a sauna, and tour/ticket assistance are also featured at the luxury The Grand New Delhi. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 390 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 bars or lounges
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 2002
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Indira Gandhi International Airport (DEL) (8 km / 5 mi)
  • Train station: New Delhi Safdarjung Station (8 km / 5 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Grand New Delhi offers 390 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 40-inch plasma televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Caraway - This brasserie specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

IT - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Woktok - This restaurant specializes in Pan-Asian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

G Bar - This cocktail bar specializes in local cuisine and serves light fare only. Open 24 hours.

Cascade - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 12
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2124.0 per night.
  • Cribs (infant beds) are available for INR 1500.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between INR 800 and INR 950 for adults, INR 800 and INR 950 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: INR 1500.0 per night
  • Rollaway bed fee: INR 2124.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Grand New Delhi
  • Grand New Delhi Hotel
  • Grand New Delhi
  • The Grand New Delhi Hotel New Delhi
  • Hotel The Grand New Delhi
  • The Grand Hotel New Delhi
  • The Grand New Delhi Hotel
  • The Grand New Delhi New Delhi
  • The Grand New Delhi Hotel New Delhi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.wotif.com/Delhi-Hotels-The-Grand-New-Delhi.h521096-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Delhi-Hotels-The-Grand-New-Delhi.h521096-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Delhi-Hotels-The-Grand-New-Delhi.h521096-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.