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Shangri-La Eros, New Delhi

5.0 star property
Luxury hotel connected to a shopping centre in New Delhi with 3 restaurants

Photo gallery for Shangri-La Eros, New Delhi

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Creator video
Lobby
Room service – dining
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$274
includes taxes & fees
10 Jan - 11 Jan 2026

Explore the area

View map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • Place, Western Court Building
    ‪5 min walk‬
  • Place, Gurudwara Bangla Sahib
    ‪16 min walk‬
  • Place, India Gate
    ‪18 min walk‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Deep-soaking bath
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite- Access to the Horizon Club Lounge & breakfast

Executive Suite- Access to the Horizon Club Lounge & breakfast

Executive Suite- Access to the Horizon Club Lounge & breakfast

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Deep-soaking bath
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Deep-soaking bath
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Deep-soaking bath
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

New Delhi

At Shangri-La Eros, New Delhi, you'll be connected to a shopping centre and 1.9 km (1.2 mi) from India Gate. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to Wellness Club at Shangri-La can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The buffet restaurant, Tamra, serves local and international cuisine and is open for breakfast, lunch and dinner. Grappa is the hotel's own bar. Enjoy the 24-hour gym, sauna, pool loungers and lifeguards on site. Business amenities include 3 meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Connaught Place hotel, you'll be 2.7 km (1.7 mi) from Rashtrapati Bhavan and 3.7 km (2.3 mi) from Lodhi Garden.

What's nearby

  • Western Court Building - 5 min walk - 0.4 km
  • Kasturba Gandhi Marg - 7 min walk - 0.6 km
  • Jantar Mantar - 10 min walk - 0.8 km
  • Gurudwara Bangla Sahib - 16 min walk - 1.4 km
  • India Gate - 18 min walk - 1.5 km

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Hotel Saravana Bhavan - ‬10 min walk
  • ‪The Spice Route - ‬8 min walk
  • ‪Nero - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Connaught Clubhouse - ‬11 min walk

About this property

Shangri-La Eros, New Delhi

Luxury hotel connected to a shopping centre in New Delhi with 3 restaurants
Shangri-La Eros, New Delhi offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 3 meeting rooms, and limo/town car service. A sauna, spa services, and gift shops/newsstands are also featured at the luxury Shangri-La Eros, New Delhi. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 320 guestrooms or units
  • 19 levels
  • 3 dining venues
  • Built in 2005
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Shangri-La Eros, New Delhi offers 320 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Wellness Club at Shangri-La has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,950 for adults and INR 1,475 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Eros, New Delhi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 2950 for adults and from INR 1475 for children
  • Airport shuttle fee: INR 5310 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eros Hotel
Eros Hotel New Delhi
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Shangri-La Eros, New Delhi Hotel New Delhi

Frequently asked questions

What is the cancellation policy at Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Eros, New Delhi?

As of 21 Dec 2025, prices found for a 1-night stay for 2 adults at Shangri-La Eros, New Delhi on 10 Jan 2026 start from AU$273.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Eros, New Delhi?

Yep, Shangri-La Eros, New Delhi has a free self car park and free valet parking.

Is there a spa on site at Shangri-La Eros, New Delhi?

Yep, Wellness Club at Shangri-La is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Shangri-La Eros, New Delhi have a pool?

Shangri-La Eros, New Delhi has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Shangri-La Eros, New Delhi a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Shangri-La Eros, New Delhi.

Is Shangri-La Eros, New Delhi family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Shangri-La Eros, New Delhi is a hit with families.

Are there hot tubs in the rooms at Shangri-La Eros, New Delhi?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Eros, New Delhi serve breakfast?

Yeah, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Eros, New Delhi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Eros, New Delhi?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Eros, New Delhi?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Eros, New Delhi?

No, pets and service animals are not allowed.

Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1002 reviews
Rating 8 - Good. 173 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

vasant

Lovely staff, fantastic service in lounge from Dhani and crew. Great drivers made us feel very safe. Staff helped with all problems big and small. Wonderful trip .
Stayed 4 nights in Nov 2025

10/10 Excellent

RUPA

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

ovuoke, Scunthorpe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service special mention to Namira on horizon lounge for a kindness and attention to detail. She is a credit to Shangri- La Eros
Stayed 1 night in Sep 2025

6/10 Okay

Prem John Mathai

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Mainthan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Palak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Vijay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed two excellent stays at this property. Clean, well-managed. No complaints. Staff was professional and courteous. Shout out to Danish and Nameka (sp?) - both very capably provided excellent support in connection with room availability issue at check in. Rooms were clean and well-appointed. We loved the breakfast buffet and the pool. We did not like the food at Shang’s - pretty poor (and expensive) version of Chinese food - sooooooo much corn starch in the dishes that we ordered. Dinner service at Tamra was good (but also expensive).
Stayed 2 nights in Aug 2025

8/10 Good

James

Stayed 4 nights in Aug 2025

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Niraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless stay- the hotel is beautiful, the staff were attentive and super helpful with any queries. I had a wonderful massage in the stunning spa facilities - booked on the day! Had food in both the buffet restaurant and at the Chinese and both meals were outstanding. After I checked out, one of the gentlemen at the door even got into the taxi and adjusted the seat for me before I got in. Couldn’t have had a more amazing few days.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property with courteous, professional staff. Great breakfast buffet. Only issue: complementary bottled water provided by the hotel seemed slightly off in terms of smell. We drank some initially (with no ill effects) but sensed an odor akin to chlorination. We wound up buying Evian in the hotel shop. Overall, however, a very good experience and no other complaints.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ethan

Stayed 1 night in Aug 2025

10/10 Excellent

Seema, Cypress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank
Stayed 1 night in Aug 2025

10/10 Excellent

Zeid

Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah-Jayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Room was lovely with great Loccitane products in the bathroom Ate in the Italian resturant which was very good staff all welcoming and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Suhail

Stayed 3 nights in Jul 2025

10/10 Excellent

Jaswinder Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , comfortable
Stayed 6 nights in Jul 2025

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel , it was beautiful, buzzy , excellent service , welcoming , amazing facilities , all round 100%
Stayed 2 nights in Jul 2025

10/10 Excellent

AR RAJIV

Stayed 1 night in Jul 2025

10/10 Excellent

sarah

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was great ! Best breakfast I’ve had in years !! Highly recommended !!
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in processing is so so so inefficient that we stood there for over 45 minutes and missed our lunch reservations.
Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a truly wonderful stay; it is certainly one of the finest hotels I have had the pleasure of experiencing.
Stayed 2 nights in Jul 2025