"The water from the shower was leaking into the toilet, the sheets appeared to be unwashed and the towels smelt damp " More
Free WiFi, free wired Internet, and sitting areas are featured in all 270 soundproofed rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Memory foam beds and premium bedding welcome you to a good night's rest, and other nice touches include soaking tubs and rainfall showerheads. Additionally, separate bathtubs and showers, espresso makers, and in-room childcare are available.
A relaxing visit to WOO Wellness Spa & Salon can include Swedish massages and Thai massages along with Ayurvedic treatments and mani/pedis. The café, Cafe Pluck, serves soul food and is open for breakfast, lunch, and dinner. PLING is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the outdoor swimming pool, 24-hour health club, spa tub, and sauna. 12712 square feet (1181 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking.
Sights within a 20-minute drive of this 5-star Aerocity hotel include DLF Cyber City and Ambience Mall.
17 Dec. 2019 by Director – Guest Experience
Dear Valued Guest, Thank you for your review and sincere apologies if we could not meet your expectations during your recent visit to us. I have shared your feedback with the concerned department and we will ensure appropriate measures are taken to prevent such future occurrence for any of our guests. We look forward to having you back soon with our renewed services assuring you of a better experience. Sincerely, Meenakshi Director – Guest Experience
Due to COVID-19, this property’s food and beverage options may be limited.
Pullman New Delhi Aerocity Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 12712 square feet (1181 square meters) and includes conference space. A children's pool, a spa tub, and a sauna are also featured at the luxury Pullman New Delhi Aerocity Hotel. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star New Delhi hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Pullman New Delhi Aerocity Hotel offers 270 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This New Delhi hotel provides complimentary wired and wireless Internet access. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Cafe Pluck - This café specializes in soul food and serves breakfast, lunch, dinner, and light fare. Open 24 hours.
Pluck - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
HONK - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
PLING - This lobby lounge serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Food Exchange - Onsite restaurant. Open daily.
Late night fare is available from 24-hour room service.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.