Pullman New Delhi Aerocity Hotel Deals & Reviews (Delhi, IND)

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Pullman New Delhi Aerocity Hotel, Delhi, current page

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3.0 out of 5

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"The water from the shower was leaking into the toilet, the sheets appeared to be unwashed and the towels smelt damp " More

By a verified traveller on Mon 16 Dec 2019

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Hotel Description

Pullman New Delhi Aerocity Hotel places you in the heart of New Delhi, connected to a shopping center and 0.7 km (0.4 mi) from Worldmark. Highlights at this luxury hotel include 4 restaurants, 2 bars/lounges, and a full-service spa.

Free WiFi, free wired Internet, and sitting areas are featured in all 270 soundproofed rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Memory foam beds and premium bedding welcome you to a good night's rest, and other nice touches include soaking tubs and rainfall showerheads. Additionally, separate bathtubs and showers, espresso makers, and in-room childcare are available.

A relaxing visit to WOO Wellness Spa & Salon can include Swedish massages and Thai massages along with Ayurvedic treatments and mani/pedis. The café, Cafe Pluck, serves soul food and is open for breakfast, lunch, and dinner. PLING is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the outdoor swimming pool, 24-hour health club, spa tub, and sauna. 12712 square feet (1181 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking.

Sights within a 20-minute drive of this 5-star Aerocity hotel include DLF Cyber City and Ambience Mall.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

AU$70* Per night/room 6 Mar. - 7 Mar.

Superior Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room, 2 Single Beds, Business Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Pullman New Delhi Aerocity Hotel ratings based on 1 Verified Reviews

Review Summary

3.0 out of 5 3.0 out of 5.0

Room cleanliness 3.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 2.0 out of 5.0

Guest reviews for Pullman New Delhi Aerocity Hotel

3 out of 5

The water from the shower was leaking into the toilet, the sheets appeared to be unwashed and the towels smelt damp

Posted by a verified traveller on 16 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Director – Guest Experience

Dear Valued Guest, Thank you for your review and sincere apologies if we could not meet your expectations during your recent visit to us. I have shared your feedback with the concerned department and we will ensure appropriate measures are taken to prevent such future occurrence for any of our guests. We look forward to having you back soon with our renewed services assuring you of a better experience. Sincerely, Meenakshi Director – Guest Experience

About the Pullman New Delhi Aerocity Hotel

Location Asset No 2, New Delhi, Delhi N.C.R 110037

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Pullman New Delhi Aerocity Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 12712 square feet (1181 square meters) and includes conference space. A children's pool, a spa tub, and a sauna are also featured at the luxury Pullman New Delhi Aerocity Hotel. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star New Delhi hotel.

270 guestrooms or units
6 levels
4 dining venues
2 bars or lounges
12712 sq ft of conference space
1181 sq m of conference space
Bar by the pool
Coffee shop
Deli
Childcare (surcharge)
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Television in lobby
ATM
Onsite shopping
Elevator
Smoking in designated areas

Family Friendly Amenities

Family property
Outdoor pool
Children's pool
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

Airport: Indira Gandhi International Airport (DEL) (4.5 km / 2.8 mi)
Train station: New Delhi Palam Station (9.8 km / 6.1 mi)
Metro station: Delhi Aero City Station (1 km / 0.6 mi)
Parking: Free valet parking and self parking

Room Amenities

Pullman New Delhi Aerocity Hotel offers 270 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This New Delhi hotel provides complimentary wired and wireless Internet access. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Sitting area
Memory foam beds
Deep soaking tub
Minibar
In-room dining (24 hours)
Espresso maker
Coffee maker
Egyptian cotton linens
Down blanket
Pillow options
Separate shower and tub
Rainfall showerhead
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Childcare in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Cafe Pluck - This café specializes in soul food and serves breakfast, lunch, dinner, and light fare. Open 24 hours.

Pluck - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

HONK - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

PLING - This lobby lounge serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Food Exchange - Onsite restaurant. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Spa Services

Manicures and pedicures
Ayurvedic treatments
Massages
Swedish massage
Thai massage

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 4:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are available for INR 1500.0 per night.
Free cribs (infant beds)!

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

One child stays free
Debit cards
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: between INR 225 and INR 595 per person (approximately)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Pullman New Delhi Aerocity Hotel
Pullman Aerocity Hotel
Pullman Aerocity
Pullman New Delhi Aerocity
Pullman New Delhi Aerocity Hotel Hotel
Pullman New Delhi Aerocity Hotel New Delhi
Pullman New Delhi Aerocity An AccorHotels Brand
Pullman New Delhi Aerocity Hotel Hotel New Delhi

You should know

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Destinations For You

- Flights to Nelson

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Pullman New Delhi Aerocity Hotel