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Hotel Description

Novotel New Delhi Aerocity Hotel places you in the heart of New Delhi, connected to a shopping center and 0.6 km (0.3 mi) from Worldmark. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A relaxing visit to Pullman Spa & Salon can include deep-tissue massages, hot stone massages, and detox wraps along with access to the sauna and spa tub. The buffet restaurant, Food Exchange, serves Regional cuisine. Quoin is the hotel's own bar. Enjoy the gym, steam room, kids' swimming pool, and pool loungers. 12712 square feet (1181 square meters) of event facilities include 16 meeting rooms and conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4-star Aerocity hotel include DLF Promenade Vasant Kunj and DLF Emporio Vasant Kunj.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$138* Per night/room 22 Mar. - 23 Mar.

Superior Twin Room - Lounge Access & Cocktail Hours, Free WiFi

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite - Airport Transfers, Lounge Access & Cocktail Hours, Free WiFi

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King Room - Lounge Access & Cocktail Hours, Free WiFi

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Novotel New Delhi Aerocity Hotel ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel New Delhi Aerocity Hotel

Everyone (5) Family (1)
5 out of 5

Posted by on 27 Jan. 2023

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Comment from Hotel Management

27 Jul. 2023 by Novotel New Delhi Aerocity

Dear Guest,We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

5 out of 5

Posted by on 10 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by Director – Guest Experience

Dear Valued guest, Thank you for the excellent rating of our hotel on this forum, we appreciate it. It was a pleasure to have you visit us and we look forward to welcome you back soon. Best regards, Meenakshi

4 out of 5
Nice and clean place with friendly staff. Breakfast and lunch buffet was awesome.

Posted by on 24 Jan. 2019

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1 out of 5
Horrible stay .Staff dont have any communication each other’s or handovers .Book through Wotif and fully paid but the hotel don’t have any details of our booking and takes ages to confound .Three night stay and room wasn’t cleaned for single day. By request we received new bath towel for the third night.Waste of time and money,never going to stay again or going to book through Wotif.Never expected all these from a five star rated property.

Posted by , from Australia on 21 Sep. 2018

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5 out of 5

Excellent hotel near airport

We only stayed here one night as we were flying out next day. Excellent hotel and the best Buffett restaurant we have come across in India.

Posted by , from Perth WA on 9 Jan. 2018

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Comment from Hotel Management

10 Jan. 2018 by Meenakshi

Dear Carolyn, Thank you for sharing a wonderful experience about your recent stay on this forum. I am glad to receive such encouraging comments from our valued guests. It was a pleasure to have you with us and we look forward to welcome you back soon and hope that Novotel New Delhi Aerocity will remain your preferred hotel on your future visits to New Delhi. Best regards, Meenakshi Guest Experience Manager

1 out of 5

Avoid this place

Pros: Room cleanliness.
Cons: The room service is so bad that, I dont think it can be improved unless the staff and management are replaced.
Location: Close to airport.
I have never experienced such pathetic room service. Few examples below : My 11 month old baby woke up with a startle at 1.30 AM when room service thought it was perfectly normal to ring the room bell to collect money for a coffee which was served in the room at 11 PM. The chef along with the room service could not could figure out how to serve simple boiled veggies during the entire stay. I will stop at this, as it gets more and more diffcult to control anger thinking about the stay at this pathetic hotel and uncourteous behaviour of the staff. Please refund my money if possible.

Posted by , from Melbourne on 21 Mar. 2017

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Comment from Hotel Management

31 Oct. 2017 by meenakshi

Dear Ms Manikkan, Thank you for reviewing our hotel on this forum. Sincere apologies if we could not meet your expectations during your past stay with us.There seemed to be a miscommunication within the teams.Please rest assured that the concerned departments have been alerted on the same and I assure you of better services on your next visit. You may contact me on your future visits giving us another opportunity to serve you better. Sincerely, Meenakshi Guest Experience Manager

Property Features

Novotel New Delhi Aerocity Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 16 meeting rooms. Event space at this hotel measures 12712 square feet (1181 square meters) and includes conference space. A children's pool, a steam room, and spa services are also featured at the business-friendly Novotel New Delhi Aerocity Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star New Delhi hotel.

  • 400 guestrooms or units
  • 6 levels
  • 12712 sq ft of conference space
  • 1181 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: Moulsari Avenue Station (7.5 km / 4.7 mi)
  • Metro station: Delhi Aero City Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Novotel New Delhi Aerocity Hotel offers 400 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Electric kettle
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:30 AM.

Food Exchange - This buffet restaurant specializes in Regional cuisine.

Quoin - Onsite bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Novotel New Delhi Aerocity Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: INR 1500 per pet, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No cots (infant beds) available
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Security system
  • Children stay free - maximum age 16
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately INR 800–999 for adults, and INR 0–0 for children
  • Airport shuttle fee: INR 1800 per vehicle (one-way, maximum occupancy 03)
  • Pet fee: INR 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel New Delhi Aerocity Hotel
  • Novotel Aerocity Hotel
  • Novotel Aerocity
  • Novotel New Delhi Aerocity
  • Novotel New Delhi Aerocity Hotel Hotel
  • Novotel New Delhi Aerocity Hotel New Delhi
  • Novotel New Delhi Aerocity An AccorHotels Brand
  • Novotel New Delhi Aerocity Hotel Hotel New Delhi

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.