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4.3 out of 5

"Need to improve on customer services and other amenities " More

By a verified traveller on Mon 10 Sep 2018

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Hotel Description

You'll be connected to a shopping center at ibis New Delhi Aerocity Hotel, and within just a 15-minute stroll of Worldmark and Central Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The café, Spice It, serves Modern European cuisine and is open for breakfast, lunch, and dinner. The Hub is the hotel's own bar, serving drinks along with breakfast and light fare. Enjoy the gym and pool loungers. 3843 square feet (357 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Each morning buffet breakfast is served between 5 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls.

With a stay at this 3-star Aerocity hotel, you'll be 15.9 km (9.8 mi) from India Gate and 19.2 km (11.9 mi) from Jama Masjid.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$82* Per night/room 12 Aug. - 13 Aug.

Standard Room, 1 Queen Bed (Extra Benefits)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room (Extra Benefits)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

ibis New Delhi Aerocity Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ibis New Delhi Aerocity Hotel

Everyone (4)
5 out of 5
Quick service

Posted by on 2 May 2022

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Comment from Hotel Management

31 May 2022 by Aarti Verma

Dear Kalsang, Greetings from ibis New Delhi Aerocity. Thank you for sharing you feedback on this forum and for taking the time to appreciate our efforts and hospitality. We are looking forward to see you soon! Warm Regards, Aarti Verma Front Office Manager

4 out of 5

Posted by on 15 Sep. 2019

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4 out of 5
Need to improve on customer services and other amenities

Posted by , from Australia on 10 Sep. 2018

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Comment from Hotel Management

30 Sep. 2018 by Avinash Datt Upadhyay

Dear Rohit , With immense gratitude we are thankful to you for choosing us, providing us with rating and feedback on Expedia. Do keep choosing us through Expedia ,earnestly we are here for you you and you. Always feel welcome at ibis New Delhi Aerocity Warm regards Avinash Datt Upadhyay Front Office Manager

4 out of 5

Very friendly staff

Pros: Fantastic helpful staff
Cons: Food prices were very expencive
Location: Perfect for us as we wanted something close to the airport
The staff were incredibly helpful. Both myself and my friend were unwell and had late flights to catch, they helped out with late check out and organizing getting us to the airport

Posted by on 3 Jan. 2017

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Property Features

Ibis New Delhi Aerocity Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3843 square feet (357 square meters) and includes conference space. The eco-friendly ibis New Delhi Aerocity Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Self parking is free. Smoking is allowed in designated areas at this 3-star New Delhi hotel.

  • 1 building
  • 445 guestrooms or units
  • 7 levels
  • 3843 sq ft of conference space
  • 357 sq m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: New Delhi Palam Station (10 km / 6.2 mi)
  • Metro station: Delhi Aero City Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Ibis New Delhi Aerocity Hotel offers 445 accommodations with minibars and safes. Beds feature memory foam mattresses. 26-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Memory foam beds
  • Minibar
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5 AM to noon.

Spice It - This café specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

The Hub - This bar specializes in international cuisine and serves breakfast and light fare.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Guests can access their accommodation through a private entrance.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: INR 1000 per pet, per night
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and staff at the property wear personal protective equipment. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • No rollaway/extra beds available
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Private entrance
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 599 for adults and INR 599 for children (approximately)
  • Pet fee: INR 1000 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis New Delhi Aerocity AccorHotels Brand Hotel
  • ibis Hotel Delhi Airport
  • ibis Aerocity AccorHotels Brand Hotel
  • ibis New Delhi Aerocity AccorHotels Brand
  • ibis Aerocity AccorHotels Brand
  • ibis New Delhi Aerocity An AccorHotels Brand
  • Ibis New Delhi Aerocity
  • ibis New Delhi Aerocity Hotel Hotel
  • ibis New Delhi Aerocity Hotel New Delhi
  • ibis New Delhi Aerocity An AccorHotels Brand
  • ibis New Delhi Aerocity Hotel Hotel New Delhi

You should know

  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.