See all properties
Save

Crowne Plaza Hotel New Delhi Okhla by IHG

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Crowne Plaza Hotel New Delhi Okhla by IHG

Outdoor pool
Exterior
1 bedroom, minibar, in-room safe, desk
Restaurant
Lobby sitting area

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
The current price is AU$115
includes taxes & fees
16 Aug - 17 Aug

Explore the area

Map
Plot No. 1, Community Centre, Okhla Phase 1, New Delhi, Delhi N.C.R, 110020
  • Indraprashtha Apollo Hospital
    ‪3 min drive‬
  • Lotus Temple
    ‪4 min drive‬
  • Fortis Escorts Heart Institute
    ‪5 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Accessible, Club lounge access

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Accessible, Club lounge access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room

View from room

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Luxury Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Luxury Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Club lounge access (Top Floor)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Accessible, Club lounge access (Top Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Club lounge access (Top Floor)

View from room

Standard Room, 1 King Bed, Accessible, Club lounge access (Top Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Club lounge access

Suite, 1 Bedroom, Accessible, Club lounge access

Suite, 1 Bedroom, Accessible, Club lounge access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Shower, hair dryer, bathrobes, towels

Suite, 1 Bedroom (Top Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Shower, hair dryer, bathrobes, towels

Suite, 1 Bedroom, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking

Shower, hair dryer, bathrobes, towels

Junior Suite, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Club lounge access

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Club lounge access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 Single Bed

You may also like

Ad
2 outdoor pools, open 8:00 AM to 7:30 PM, pool umbrellas, pool loungers

The Imperial New Delhi

Connaught Place
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 722 reviews
The price is AU$353
includes taxes & fees
8 Aug - 9 Aug
The Imperial New Delhi

About the area

New Delhi

A luxury stay in the heart of New Delhi awaits you at Crowne Plaza Hotel New Delhi Okhla by IHG. Within a 30-minute stroll, you'll find Jasola Commercial Centre and Indraprashtha Apollo Hospital. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the steam room. Copper Bar & Lounge is the hotel's own bar. Enjoy the gym, Hot tub and sauna. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6 AM and 10:30 AM. There's also free valet parking, along with the convenience of an area shuttle. .With a stay at this 5-property class Kalkaji hotel, you'll be 12.9 km (8 mi) from Pragati Maidan.

What's nearby

  • Indraprashtha Apollo Hospital - 3 min drive - 2.5 km
  • Lotus Temple - 4 min drive - 3.6 km
  • Fortis Escorts Heart Institute - 5 min drive - 5.0 km
  • ISKCON Temple - 6 min drive - 5.0 km
  • Lajpat Nagar Central Market - 8 min drive - 7.1 km

Getting around

  • Jasola Apollo Station - 3 min drive
  • New Delhi Okhla Station - 6 min drive
  • Indira Gandhi International Airport (DEL) - 57 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪French Heart - ‬5 min walk
  • ‪Crowne Plaza Club Lounge - ‬2 min walk
  • ‪ChaoBella - ‬2 min walk
  • ‪Edesia - ‬1 min walk

About this property

Crowne Plaza Hotel New Delhi Okhla by IHG

Luxury hotel with 2 restaurants and full-service spa
Crowne Plaza Hotel New Delhi Okhla by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A hot tub, a sauna, and a terrace are also featured at the luxury Crowne Plaza Hotel New Delhi Okhla by IHG. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 208 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Crowne Plaza Hotel New Delhi Okhla by IHG offers 208 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes and hairdryers.

This New Delhi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, Hindi, Japanese

Similar properties

Outdoor pool, open 7:00 AM to 8:00 PM, lifeguards on site

The Leela Ambience Convention Hotel Delhi

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, 522 reviews
The price is AU$125
includes taxes & fees
24 Aug - 25 Aug
The Leela Ambience Convention Hotel Delhi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: INR 1,100 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chaobella
  • Copper Bar & Lounge
  • Edesia
  • French Heart

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately INR 1100 per person
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel NEW DELHI
Crowne Plaza Hotel NEW DELHI OKHLA
Crowne Plaza Hotel OKHLA
Crowne Plaza Hotel OKHLA NEW DELHI
Crowne Plaza NEW DELHI OKHLA
Crowne Plaza OKHLA
NEW DELHI Crowne Plaza Hotel
NEW DELHI OKHLA
OKHLA Crowne Plaza Hotel
OKHLA NEW DELHI
Crowne Plaza Hotel New Delhi Okhla
Crowne Plaza Hotel New Delhi Okhla by IHG Hotel
Crowne Plaza Hotel New Delhi Okhla an IHG Hotel
Crowne Plaza Hotel New Delhi Okhla by IHG New Delhi
Crowne Plaza Hotel New Delhi Okhla by IHG Hotel New Delhi

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hotel New Delhi Okhla by IHG?

Crowne Plaza Hotel New Delhi Okhla by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hotel New Delhi Okhla by IHG?

As of 31 July 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel New Delhi Okhla by IHG on 16 Aug 2025 start from AU$114.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hotel New Delhi Okhla by IHG?

Yep, Crowne Plaza Hotel New Delhi Okhla by IHG has a free self car park and free valet parking.

Is there a spa on site at Crowne Plaza Hotel New Delhi Okhla by IHG?

Yep, there is an onsite spa at Crowne Plaza Hotel New Delhi Okhla by IHG. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Crowne Plaza Hotel New Delhi Okhla by IHG have a pool?

Crowne Plaza Hotel New Delhi Okhla by IHG has an outdoor pool.

What luxury perks are available at Crowne Plaza Hotel New Delhi Okhla by IHG?

Crowne Plaza Hotel New Delhi Okhla by IHG features a full-service spa, a health club and an outdoor pool.

Is Crowne Plaza Hotel New Delhi Okhla by IHG family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Hotel New Delhi Okhla by IHG is a hit with families.

Does Crowne Plaza Hotel New Delhi Okhla by IHG serve breakfast?

Yeah, full brekkie is served daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Hotel New Delhi Okhla by IHG?

No, Crowne Plaza Hotel New Delhi Okhla by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Hotel New Delhi Okhla by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Hotel New Delhi Okhla by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Hotel New Delhi Okhla by IHG?

No, pets are not allowed.

Crowne Plaza Hotel New Delhi Okhla by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 163 out of 342 reviews
Rating 8 - Good. 123 out of 342 reviews
Rating 6 - Okay. 27 out of 342 reviews
Rating 4 - Poor. 17 out of 342 reviews
Rating 2 - Terrible. 12 out of 342 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive for the area including taxis etc
Stayed 2 nights in Apr 2025

8/10 Good

Shihab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay / Great Support

Had a small issue but Pratham (receptionist) handled it in a high professional manner and high dedication. As I travel a lot, it is very rare to see such great support). I recommend this hotel because of him and you will be lucky if your request is handled by Pratham. Thanks
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sanjesh

Stayed 2 nights in Jan 2025

8/10 Good

Lai Ka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

estela

the picture of the property did not match the actual property. Hotel is okay but more like a 4 star rather than a 5 star hotel.
Stayed 5 nights in Jan 2025

2/10 Terrible

Arvind

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A good property terribly managed. Questionable policies. Be prepared to bring your own linen and housekeeping. Bring your own towels, the property does not believe in keeping towels in the room. You have to literally beg and then also you have to keep chasing them. 5 star hotel with less than 1 star housekeeping.
Stayed 2 nights in Jan 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Arik

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room #8011 - every night there were sounds as it very close to the employee's entrance and elevators. I should have moved to another room, my bad. Even waited to fill this review to hear from them what was the problem - and they didn't reply. Great breakfast and dinner.
Stayed 5 nights in Dec 2024

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and Modern Hotel with great ameneties and facilities.
Stayed 1 night in Dec 2024

4/10 Poor

Govin

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

2/10 Terrible

L H

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not select this hotel!

We waited for almost 20 minutes in a queue to check in. Throughout our stay, our room keys kept deactivating, which involved more trips to reception and further queuing. The corridor carpets were dusty, with crumbs outside my bedroom door that were still there when I checked out. Our rooms were grubby, particularly the bathrooms. We were given one towel each. My colleague’s shower leaked and created a huge puddle on the bathroom floor every time she used it. On our first morning there were no tables available at breakfast, no cups, the self-service areas were chaotic. My colleague had to drink her tea from a cereal bowl. I asked to move to my colleague’s room when she left for the UK a few days before me as my room was so small it didn’t have a desk. She checked out in the early hours of the morning, I went out to some meetings and asked for the room to be cleaned. I got back at 6pm and it hadn’t been touched. I had to wait for almost 2 hours and when I was finally able to access the room again, I don’t think they had put clean linen on the bed!! A truly unpleasant stay overall. The staff in the breakfast room were harassed and the atmosphere was not pleasant. The only positive was the wonderful young girl who made the omelettes. She worked SO hard, but didn’t seem to get any appreciation.
Tea from a cereal bowl as there were no cups left.
Not enough space for a desk - this was a business trip.
Dirty bathroom.
Dirty shower screen.
Stayed 5 nights in Nov 2024

10/10 Excellent

Hameed Fazal

Stayed 1 night in Nov 2024

8/10 Good

Harbinder

Travelled with partner
Had good time
Stayed 1 night in Nov 2024

6/10 Okay

Shinu

Liked: Staff & service
Disliked: Cleanliness

Not a very clean room.

The room was not clean and there were only 3 hangers. Electric kettle was not working and had to be replaced. Floor had dirt on it. Shower water knob was broken. Toilet water was all yellow and looked dirty.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and safe hotel. A comfortable home away from home.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This our first time at this hotel. Our client is nearby recommended. Great spot. Good rooms and great food.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sunita B.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not at the level expected from Crowne

Nice hotel, but the service light in the room can’t be switched off. And very mediocre service in general.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandeep

Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne Plaza is a haven in a very hectic city and is a lovely hotel. The pool area and rooms are a particular highlight, as was breakfast. The bed was comfortable and room quiet. Lovely restaurants but please be aware that it is very expensive to eat and drink here so budget accordingly! Our cost of room was very reasonable however.
Stayed 2 nights in Sep 2024