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Premium Residence Presqu'Ile de la Touques - Pierre & Vacances

5.0 star property

Photo gallery for Premium Residence Presqu'Ile de la Touques - Pierre & Vacances

Apartment 4 people - 1 bedroom - Terrace or balcony - Harbor buildings | Balcony view
Marina
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Laundry room
The current price is AU$309
includes taxes & fees
1 July - 2 July

Explore the area

View map
Rue Thiers, Deauville, 14800
  • Place, Deauville Beach
    ‪15 min walk‬
  • Place, Casino Barriere de Deauville
    ‪15 min walk‬
  • Place, Barriere Casino Trouville
    ‪15 min walk‬
  • Airport, Deauville (DOL-Normandie)
    ‪9 min drive‬

Room options

View all photos for Apartment 4 people - 1 bedroom - Terrace or balcony - Harbor buildings

In-room safe, blackout curtains, soundproofing, iron/ironing board

Apartment 4 people - 1 bedroom - Terrace or balcony - Harbor buildings

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 6 people - 2 bedrooms - Terrace or balcony - Harbor buildings

Apartment 6 people - 2 bedrooms - Terrace or balcony - Harbor buildings

Apartment 6 people - 2 bedrooms - Terrace or balcony - Harbor buildings

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for apartment 8 people - 3 bedrooms - Terrace or balcony - Harbor buildings

apartment 8 people - 3 bedrooms - Terrace or balcony - Harbor buildings | Living area

apartment 8 people - 3 bedrooms - Terrace or balcony - Harbor buildings

  • 86 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 6 people - 2 bedrooms - Terrace - Port view - Harbor buildings

Apartment 6 people - 2 bedrooms - Terrace - Port view - Harbor buildings | Balcony view

Apartment 6 people - 2 bedrooms - Terrace - Port view - Harbor buildings

  • Harbour view
  • 69 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 4 people - 1 bedroom - Terrace - Port view - Harbor buildings

Apartment 4 people - 1 bedroom - Terrace - Port view - Harbor buildings

Apartment 4 people - 1 bedroom - Terrace - Port view - Harbor buildings

  • Harbour view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 6 people - 2 bedrooms - Street side - Harbor buildings

Apartment 6 people - 2 bedrooms - Street side - Harbor buildings | Living room

Apartment 6 people - 2 bedrooms - Street side - Harbor buildings

  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 6 people - 2 bedrooms - Terrace or balcony - Duplex - Harbor buildings

Apartment 6 people - 2 bedrooms - Terrace or balcony - Duplex - Harbor buildings

Apartment 6 people - 2 bedrooms - Terrace or balcony - Duplex - Harbor buildings

  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 8 people - 3 bedrooms - Terrace - Port view - Harbor buildings

Apartment 8 people - 3 bedrooms - Terrace - Port view - Harbor buildings

Apartment 8 people - 3 bedrooms - Terrace - Port view - Harbor buildings

  • Harbour view
  • 79 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 6 people - 2 bedrooms - Duplex - Port view - Harbor buildings

Apartment 6 people - 2 bedrooms - Duplex - Port view - Harbor buildings | Living area

Apartment 6 people - 2 bedrooms - Duplex - Port view - Harbor buildings

  • Harbour view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 4 people - 1 bedroom - Customs building

LED TV

Apartment 4 people - 1 bedroom - Customs building

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio 2 people - Customs building

Studio 2 people - Customs building

Studio 2 people - Customs building

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment 3 people - 1 bedroom - Customs building

Apartment 3 people - 1 bedroom - Customs building | Living area

Apartment 3 people - 1 bedroom - Customs building

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 6 people - 2 bedrooms - Customs building

Apartment 6 people - 2 bedrooms - Customs building | Living area

Apartment 6 people - 2 bedrooms - Customs building

  • 79 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 8 people - 3 bedrooms - Customs building

Apartment 8 people - 3 bedrooms - Customs building | Living area

Apartment 8 people - 3 bedrooms - Customs building

  • 86 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 4 persons - 1 room - Street side - Bâtiments de la Capitainerie

Apartment 4 persons - 1 room - Street side - Bâtiments de la Capitainerie

Apartment 4 persons - 1 room - Street side - Bâtiments de la Capitainerie

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Deauville

A luxury stay in Deauville awaits you at Premium Residence Presqu'Ile de la Touques - Pierre & Vacances. Within a 20-minute stroll, you'll find popular places like Trouville Beach and Deauville Beach. Highlights at this family-friendly residence include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and body scrubs along with access to the sauna. Enjoy the indoor swimming pool, gym, sauna and pool loungers. Other amenities include laundry facilities, a 24-hour front desk and a terrace. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 20-minute drive of this 5-property class Deauville residence include Old Harbor of Honfleur and Seine.
View more Residences in DeauvilleOpens in a new window

What's nearby

  • Marché aux Poissons - 11 min walk - 0.9 km
  • Deauville Beach - 15 min walk - 1.3 km
  • Casino Barriere de Deauville - 15 min walk - 1.3 km
  • Barriere Casino Trouville - 15 min walk - 1.3 km
  • Deauville La Touques Racecourse - 17 min walk - 1.4 km

Getting around

  • Trouville-Deauville Station - 4 min walk
  • Deauville (DOL-Normandie) - 11 min drive

Restaurants

  • ‪Le Central - ‬10 min walk
  • ‪Le Comptoir & la Table - ‬8 min walk
  • ‪L’0dyssée - ‬4 min walk
  • ‪Racines Créoles - ‬5 min walk
  • ‪Le Deauville - ‬4 min walk

About this property

Premium Residence Presqu'Ile de la Touques - Pierre & Vacances

There's a restaurant on site. Premium Residence Presqu'Ile de la Touques - Pierre & Vacances offers its guests a full-service spa, an indoor pool, and an outdoor pool. A fitness centre, a sauna, and a terrace are also featured at the luxury Premium Residence Presqu'Ile de la Touques - Pierre & Vacances. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Deauville residence is smoke free.

  • 127 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
Premium Residence Presqu'Ile de la Touques - Pierre & Vacances offers 127 accommodations with a safe and free toiletries. Accommodation at this 5-star residence has kitchenettes with fridges, stovetops, microwaves and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). LED televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided once per stay.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Exterior
ibis Deauville Centre
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  • Free Wi-Fi
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4.2 out of 5, Very good, 1,001 reviews
The price is AU$193
includes taxes & fees
28 June - 29 June
ibis Deauville Centre

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Body scrubs
  • Facials
  • Full-service spa
  • Indoor pool
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room
  • Treatment room

Internet

  • Available in the accommodation: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 12 per day)
  • Limited on-site self parking

Family friendly

  • Free cot
  • Highchair
  • Playground

Restaurants on site

  • Le Deauville

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 10.50 for children
  • A restaurant
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • Games
  • LED TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities

Pets

  • Pet friendly
  • Fee: EUR 15 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Housekeeping (daily) (for a fee)
  • Iron/ironing board on request
  • Safe
  • Safe at front desk

Things to do

  • Bicycle rentals
  • Gym
  • Casino nearby
  • Horseback riding nearby
  • Swimming nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 127 units
  • Bicycle rentals
  • Electric car charging station
  • Garden
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 5 PM; check-in end time: 7 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 1 2026 to June 5 2026 (dates subject to change):
  • One of the swimming pools
  • Spa

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 3.96 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10.50 for children
  • Covered self-parking fee: EUR 12 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: EUR 13 per week; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the residence before arrival using the contact information on the booking confirmation.

Property is also known as

Pierre & Vacances Premium Touques House
Pierre & Vacances Premium Deauville-Presqu'Ile Touques House
Pierre & Vacances Premium Touques
Pierre & Vacances Premium Deauville-Presqu'Ile Touques
Pierre Vacances Premium Deauville Presqu'Ile de la Touques
Pierre & Vacances Touques
Pierre Vacances Premium Deauville Presqu'Ile de la Touques
Premium Residence Presqu'Ile de la Touques Pierre Vacances

Frequently asked questions

What is the cancellation policy at Premium Residence Presqu'Ile de la Touques - Pierre & Vacances?

Premium Residence Presqu'Ile de la Touques - Pierre & Vacances offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Premium Residence Presqu'Ile de la Touques - Pierre & Vacances?

As of 25 June 2026, prices found for a 1-night stay for 2 adults at Premium Residence Presqu'Ile de la Touques - Pierre & Vacances on 1 July 2026 start from AU$309, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Premium Residence Presqu'Ile de la Touques - Pierre & Vacances?

Yep, Premium Residence Presqu'Ile de la Touques - Pierre & Vacances has a secured covered self car park for EUR 12 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Premium Residence Presqu'Ile de la Touques - Pierre & Vacances?

Yep, Premium Residence Presqu'Ile de la Touques - Pierre & Vacances is a short 10-minute walk from Trouville Beach. Fun beach activities include swimming.

Is there a spa on site at Premium Residence Presqu'Ile de la Touques - Pierre & Vacances?

Yep, there is an onsite spa at Premium Residence Presqu'Ile de la Touques - Pierre & Vacances. You'll enjoy heaps of services like body scrubs, facials and body treatments. The Spa will be unavailable from June 1 2026 to June 5 2026 (dates subject to change).

Does Premium Residence Presqu'Ile de la Touques - Pierre & Vacances have a pool?

Premium Residence Presqu'Ile de la Touques - Pierre & Vacances has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. One of the swimming pools will be unavailable from June 1 2026 to June 5 2026 (dates subject to change).

What luxury perks are available at Premium Residence Presqu'Ile de la Touques - Pierre & Vacances?

Premium Residence Presqu'Ile de la Touques - Pierre & Vacances features a full-service spa, an outdoor pool and an indoor pool.

Is Premium Residence Presqu'Ile de la Touques - Pierre & Vacances family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Premium Residence Presqu'Ile de la Touques - Pierre & Vacances is a hit with families.

Does Premium Residence Presqu'Ile de la Touques - Pierre & Vacances serve breakfast?

Yeah, buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Premium Residence Presqu'Ile de la Touques - Pierre & Vacances?

No, Premium Residence Presqu'Ile de la Touques - Pierre & Vacances does not offer an airport shuttle service.

Is there a bar or restaurant at Premium Residence Presqu'Ile de la Touques - Pierre & Vacances?

Yep, you can grab a meal at Premium Residence Presqu'Ile de la Touques - Pierre & Vacances's onsite restaurant.

What time are check-in & check-out at Premium Residence Presqu'Ile de la Touques - Pierre & Vacances?

Check-in begins at 5 PM. Check-out time is 10 AM.

Is there a golf course on site at Premium Residence Presqu'Ile de la Touques - Pierre & Vacances?

There isn't one on site, but Les Terrasses du Mini Golf is a short 15-minute walk away.

Premium Residence Presqu'Ile de la Touques - Pierre & Vacances Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 236 reviews
Rating 8 - Good. 62 out of 236 reviews
Rating 6 - Okay. 18 out of 236 reviews
Rating 4 - Poor. 5 out of 236 reviews
Rating 2 - Terrible. 11 out of 236 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

stephane

Liked: Cleanliness, room comfort, communication
Just great location, rooms and service! Thanks
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Penny

Liked: Cleanliness, room comfort, communication
First visit to this chain of hotel and was very pleased with accommodation
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, room comfort, communication
Fabulous accommodation, in a good location - would recommend
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, room comfort, communication
Amazing place lots of room. Great pool and a wonderful stay
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Maggie

Liked: Cleanliness, room comfort, communication

Nice stay with family

We stayed in a spacious 2 bedroom apartment. The kitchen was well equipped and we made several meals there, including breakfast. The pool facilities were good even with a bit colder weather. The location and parking are convenient.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Ketil Greve

Liked: Cleanliness, room comfort, communication

Great family vacation!

Great place! Perfect location, pool and apartment. Highly recommend!
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
All in all; great place.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

A place we will return to

God size apartment, excellent condition and great location for town.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Dermot

Liked: Cleanliness, amenities, property conditions & facilities, communication
Handy location
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Liam

Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment. Great pool.
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

Katie

Liked: Cleanliness, room comfort, communication

Great place!!

Great apartment and complex. Has everything you need! Pool is good too. Great location, nice walk along harbour into Deauville and beach. Would thoroughly recommend this place.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Jessy

Liked: Cleanliness, property conditions & facilities
We stayed 2 nights and we were so pleasantly surprised by the large space of our room and the cleanliness. The staff was friendly and helpful. The property is absolutely beautiful and a walking distance to the train station. We loved it!
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice place

Apartment was comfortable, clean and had everything we needed. Pool was wonderful and location is amazing. We were disappointed as we paid extra to have a marina view, but due to birds nesting in the balcony, it was unusable.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely accommodations. The AC is the window fan which is the only downside. Other than that, the property is ideal for a stay in Deauville
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Gitte

Liked: Cleanliness, room comfort

Nice and spacey apartment

Very nice apartment - very spacey for 3 persons. Nice area with many restaurants, bakeries etc. nearby. Parking in basement agains extra fee. Nice pool area with connecting indoor and outdoor pool. Only issue was lack of information about the placing of the apartment when we arrived.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

John

Disliked: Cleanliness

8 day break

Issue with room booked but sorted by purchasing an upgrade Cleanliness is not at its best dirty curtains worn towels stained chair coverings. Public areas very worn broken door handles Swimming pool is very good but does not open until 9am Staff polite and speak several languages including English
Stayed 8 nights in Sep 2025
Verified

8/10 Good

John

Liked: Room comfort

Anniversary break in France

The complex is perfectly situated and is an easy walk to Deauville and Trouville-sur-Mer and the restaurants of both. The decor of the property exterior was looking a little tired but contractors were on site and repainting those areas. The staff were helpful and pleasant. The pool is heated and both inside and outside aspects allowed swimming throughout our stay. Definitely a venue we will visit again as the area has everything.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, room comfort, communication

Excellent accommodation

Very nice accommodation. Room was clean and a good size. Again an issue with the smart TV, could not use screen mirror function. Appears to have been removed from tv. As English speaker it would have been good to watch tv at night. The staff were helpful and worked to make our staff enjoyable.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Nicoleta

Liked: Cleanliness, room comfort
Disliked: Communication

Very nice

The hotel is beautiful, clean and in a very good location. Can walk to everywhere. Highly recommended. The staff at the hotel were very nice and helpful but there was an issue with communication prior to check in. On hotels.com it says that check-in is from 5 to 7. That is just not true. The front desk is open for more hours than that. When we called to ask about this as we were coming in later than seven we got a person who was completely unhelpful and pretended to not know English or French. They need to correct the listing on hotels.com.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

veronica

Disliked: Cleanliness, amenities, communication
We felt that facilities and engagement of staff were poor for a 5 star property. We stayed 10 days and the property was not cleaned for the duration. Not worth the money.
Stayed 9 nights in Aug 2024
Verified

6/10 Okay

Francois

Liked: Cleanliness, room comfort
Disliked: Communication
The front desk needs training; not much information is shared, also, we were asked three times if we had children at the time of check-in without any apparent reason in a suspicious manner like if we were trying to sneak in children; once would have been enough, the front desk person should have seen that the question was not well received by my wife for very sensitive personal reason. Total absence of EQ.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Jolanda

Liked: Cleanliness, room comfort, communication
The location and apartments were fabulous and well maintained and equipped. The only reason I have not given the top score is - we ordered two high chairs in advance and though this was confirmed only one was there when we arrived. - I had to ask for the bathrobes which should have been provided after noticing that other guests had them. - I ordered two cots and thought that they had not been provided because they were folded up in a wardrobe rather than made up. We discovered them after complaining and being provided with two more. - some of the wood on the balcony fencing was rotten at the base making the fence insecure. All of these things (with the exception of the rotten wood) were sorted quickly and pleasantly by the staff and we had an excellent stay.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

HERVE

Liked: Cleanliness, check-in, communication, listing accuracy
Très bon séjour
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

KETHLEN

Liked: Cleanliness, amenities, communication
Magnifique
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Maxime

Liked: Amenities, communication
Très bon accueil. Appartement moyen : mobilier abîmé, douche pleine de calcaire, chambre mal insonorisée phoniquement
Stayed 2 nights in Feb 2026