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3.6 out of 5

"The restaurants lacked good service. Overall there was a general lack of staff numbers. Some staff were exceptional, overall our stay was really good ... " More

By a verified traveller on Thu 02 Jan 2020

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Hotel Description

A luxury stay in Daydream Island awaits you at Daydream Island Resort. Within steps you'll find Daydream Port and Daydream Reef. Highlights at this beachfront resort include 3 restaurants, 5 bars/lounges, and a private beach.

You can enjoy TVs with digital channels, and all 277 rooms feature free WiFi, safes, and hair dryers. Minibars, phones, and irons/ironing boards are also available.

The restaurant, Graze Interactive Dining, is open for breakfast and dinner. Barefoot is the resort's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, marina, kids' club, and kids' swimming pool. Added amenities include free WiFi in public areas, coffee/tea in a common area, and spa services. Each morning free buffet breakfast is offered between 6:30 AM and 10:00 AM. There's also the convenience of an area shuttle.

Sights in the region of this 4.5-star Daydream Island resort include Daydream Beach and Whitehaven Beach.

Resort Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$341* Per night/room 12 Jul. - 13 Jul.

Superior Pool Side Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Pool Side King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Ocean Terrace King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Pool View Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Pool View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Daydream Island Resort ratings based on 23 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Daydream Island Resort

Everyone (9) Couples (5) Family (7)
4 out of 5

Posted by on 16 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Reservations

Thank you for you feedback!

5 out of 5

Posted by on 13 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Reservations

Thank you for the feedback! We are glad you enjoyed your stay!

1 out of 5
There is not activities for kids to do you they try to say you have to book a time for everything kids club is crap so really without spendinh more and more mone yh or booking a activities to suit there time all the is to do is swim in the pool. Buffet breakie is all right but beside that food it crap

Posted by on 21 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Reservations

Hello, Thank you for your feedback. We will have a look at our activities and look for ways to improve them in the future!

2 out of 5

Posted by on 16 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Front Office Manager

Hi Anonymous, Thanks for taking the time to write your review. I am truly sorry that you didn't enjoy your stay. What where the issues that you didn't like so that we can remedy them.

4 out of 5
The restaurants lacked good service. Overall there was a general lack of staff numbers. Some staff were exceptional, overall our stay was really good.

Posted by on 2 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Front Office Manager

Hi Anonymous, Thank you for taking the time to write your review following your recent stay with us. I would like to sincerely apologise for the service you received in the restaurants. I will be meeting with the Food and Beverage manager and raising the issues you have brought to our attention. So then we can put steps in place to rectify these issues. We would like to welcome you back to Daydream Island and to show you our commitment to continuous improvement.

4 out of 5
The infinity restaurant was amazing!! The other dinner option on the Saturday was a seafood buffet which was average at best😞

Posted by on 2 Dec. 2019

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Comment from Hotel Management

4 Dec. 2019 by Reservations

Thank you for your feedback!

5 out of 5

Posted by on 20 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by Res Team

Thank you! We hope you had a wonderful stay!

4 out of 5

Posted by on 11 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by Joel Day

Thanks for your review

4 out of 5

Posted by on 8 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by Joel Day

Thanks for your review

4 out of 5
The staff were so friendly and helpful. The island was just as lovely as it was when we went 13 years ago. The refresh is lovely, although we were a bit disappointed to find out the other end of the island is closed off. No longer an ice cream shop, and now that the cafe. Etc from the other end are closed food options are limited. The meals were very pricey, $48 for an average tasting steak. Water sports were great as was snorkelling off the island. The gift shop could do with some better stock, the gift shop at Hamilton island had a much better range. We did miss the welcome cocktails we got years ago so that should be added back in!

Posted by on 4 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by Joel Day

Thanks for your feedback from your recent stay and it was great to welcome you back after 13 years. We are still undergoing some works on the southern end of the island with a hope to have this reopened in the new year. We hope to see you again soon Joel Day Director of Resort Operations

Property Features

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Daydream Island Resort with summer activities like snorkeling, sailing, and water skiing. Free breakfast is served daily. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. WiFi is free in public spaces. This luxury resort also offers an outdoor pool, a children's pool, and a garden. This 4.5-star Daydream Island resort is smoke free.

  • 277 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Proserpine, QLD (PPP-Whitsunday Coast) (49.9 km / 31 mi)
  • Property shuttles: Area shuttle

Room Amenities

Daydream Island Resort offers 277 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium digital television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Daydream Island resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • Television
  • Digital channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.

Graze Interactive Dining - This restaurant serves breakfast and dinner. A children's menu is available.

Inkstone - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Infinity - This poolside restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Barefoot - This poolside bar serves light fare only. Open daily.

Silica - This bar serves light fare only. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to this resort's island location, guests will need to travel via ferry. For scheduled ferry departures and arrivals, guest can consult Cruise Whitsundays Resort Connections with their applicable travel dates.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 1.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Daydream Island Resort
  • Daydream Island Resort And Spa
  • Daydream Island Hotel Daydream Island
  • Daydream Island Resort Spa
  • Daydream Island Resort Resort
  • Daydream Island Resort Daydream Island
  • Daydream Island Resort Resort Daydream Island

You should know

  • To get to the property, guests need to transfer by boat or helicopter. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.