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3.7 out of 5

"Excellent resort for relax and refresh. will come again " More

By a verified traveller on Thu 31 Dec 2020

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Hotel Description

A luxury stay in Daydream Island awaits you at Daydream Island Resort. Within steps you'll find Daydream Port and Daydream Reef. Highlights at this beachfront resort include 3 restaurants, 5 bars/lounges, and a private beach.

You can enjoy TVs with digital channels, and all 277 rooms feature free WiFi, safes, and hair dryers. Minibars, phones, and irons/ironing boards are also available.

The restaurant, Graze Interactive Dining, is open for breakfast and dinner. Barefoot is the resort's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, marina, kids' club, and kids' swimming pool. Added amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning free buffet breakfast is offered between 6:30 AM and 10:00 AM. There's also the convenience of an area shuttle.

Sights in the region of this 4.5-star Daydream Island resort include Daydream Beach and Whitehaven Beach.

Resort King

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$357* Per night/room 31 Jan. - 1 Feb.

Deluxe Ocean Terrace King Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Pool Side Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Pool Side King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Ocean Terrace King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Pool View Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Daydream Island Resort ratings based on 36 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Daydream Island Resort

Everyone (10) Couples (8) Family (14)
5 out of 5
Excellent resort for relax and refresh. will come again

Posted by , from Brisbane on 31 Dec. 2020

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3 out of 5
Food was average, alcohol was overpriced. Everything shut early ( pool bar )

Posted by on 29 Dec. 2020

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5 out of 5
Great location & holiday destination. Lots to do on Daydream Island - will definitely come back! :)

Posted by on 25 Dec. 2020

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Comment from Hotel Management

26 Dec. 2020 by Sharon

Thank you for choosing to stay with us. looks like you had a great time on the island we look forward to when you return.

4 out of 5
Would definitely go back, such a beautiful resort

Posted by , from Brisbane on 2 Dec. 2020

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Comment from Hotel Management

3 Dec. 2020 by Sharon

Hi JSP, thank you for choosing to stay with us, we hope that you get to come back and stay with us again.

3 out of 5

Posted by on 27 Nov. 2020

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Comment from Hotel Management

29 Nov. 2020 by Sharon

Thank you for choosing to stay with us

4 out of 5

Posted by , from Gold coast on 20 Nov. 2020

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Comment from Hotel Management

23 Nov. 2020 by Sharon Harper

Thank you for choosing to stay with us we appreciate your score of 4 out of 5

4 out of 5
The food was excellent especially the Teppanyaki and Infinity restaurant. What let it down was it’s attention to detail, small things like the sand around the pool needed a good rake. The carpet in the hallways need vacuuming, stairways need cleaning.

Posted by , from Brisbane. on 22 Oct. 2020

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Comment from Hotel Management

27 Oct. 2020 by Carmel Edike Front Office Manager

HI Natalie , Thank you for the time to write your review . We appreciate the feedback as we are all continuously making improvements.

4 out of 5
Great location, great facilities, clean rooms. Customer service was lacking in some areas. We were referred to another bar for cocktails as he was unable to make them properly and at times it seemed bars were understaffed with long waiting lines. Once you reached the front of the line the staff seemed flustered with continuous orders that they were trying to catch up on.

Posted by , from Reedy Creek, Queensland on 13 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Carmel Edike Front Office Manager

Hi Vinnie , Thank you for your feedback . We acknowledge the issues you have raised and we are currently on a recruitment drive to make sure our guest expectations are being met

3 out of 5
Beautiful location. Inconsistent quality of customer service. Sometimes long waits on food/beverages.

Posted by on 12 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Carmel Edike Front Office Manager

Thank you for your feedback

3 out of 5
Breakfast was very disorganised the staff lacked management as several times had to asked for food to be replenished ....shower over bath in the bathroom was a disaster as the glass screen was too small and the floor was always saturated....kangaroos everywhere and their poo was all over the lawn so had to walk only on the paths

Posted by , from Sunshine Coast on 10 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Carmel Edike Front Office Manager

thank you for your feedback we are on recruitment drive

Property Features

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Daydream Island Resort with summer activities like snorkeling, sailing, and water skiing. Free breakfast is served daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a swim-up bar, and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers an outdoor pool, a children's pool, and a garden. This 4.5-star Daydream Island resort is smoke free.

  • 277 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Proserpine, QLD (PPP-Whitsunday Coast) (49.9 km / 31 mi)
  • Property shuttles: Area shuttle

Room Amenities

Daydream Island Resort offers 277 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium digital television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Daydream Island resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • Television
  • Digital channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.

Graze Interactive Dining - This restaurant serves breakfast and dinner. A children's menu is available.

Inkstone - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Infinity - This poolside restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Barefoot - This poolside bar serves light fare only. Open daily.

Silica - This bar serves light fare only. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to this resort's island location, guests will need to travel via ferry. For scheduled ferry departures and arrivals, guest can consult Cruise Whitsundays Resort Connections with their applicable travel dates.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 1.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Daydream Island Resort
  • Daydream Island Resort And Spa
  • Daydream Island Hotel Daydream Island
  • Daydream Island Resort Spa
  • Daydream Island Resort Resort
  • Daydream Island Resort Daydream Island
  • Daydream Island Resort Resort Daydream Island

You should know

  • To get to the property, guests need to transfer by boat or helicopter. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.