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4.8 out of 5

"Food, facilities & staff are excellent. Nature lovers, make it a point to visit this hotel. There is a vast history behind this place and surroundings ... " More

By a verified traveller on Sat 07 Dec 2019

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Hotel Description

A luxury stay in Dambulla awaits you at Heritance Kandalama. You'll be 8.8 km (5.5 mi) from Dambulla Cave Temple and 27.8 km (17.3 mi) from Ancient City of Sigiriya. Highlights at this hotel include 4 restaurants, a full-service spa, and an outdoor swimming pool.

LED TVs with satellite channels are featured in all 152 rooms, and you can enjoy free WiFi, balconies, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Premium linens welcome you to a good night's rest, and other nice touches include rainfall showerheads and slippers. Additionally, free bottled water, ceiling fans, and safes are available.

A day of pampering at Coco Spa can include massages, body scrubs, and facials along with aromatherapy and Ayurvedic treatments. The restaurant, Kanchana Restaurant, is open for breakfast, lunch, and dinner. Kachchan Bar is the hotel's own bar. Enjoy the fitness center, spa tub, and sauna as well as access to ecotours. Business travelers can take advantage of a 24-hour business center and a meeting room. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of airport pick-up service.

Places within a 30-minute drive of this 5-star Dambulla hotel include Popham's Arboretum and Rangiri Dambulla International Stadium.

Panoramic Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxury Room - 10% off on Excursions

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe with Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 3 Max

Heritance Kandalama ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Heritance Kandalama

Everyone (3) Family (2)
5 out of 5
Food, facilities & staff are excellent. Nature lovers, make it a point to visit this hotel. There is a vast history behind this place and surroundings. Travelers should read through this history b4 embarking the journey towards Kandalama. Overall a memorable experience.

Posted by on 7 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Leila A.

Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Heritance Kandalama. It would be our pleasure to have you back at our resort for another memorable experience. Yours Sincerely, Priyan Wijeratne, General Manager, Heritance Kandalama.

4 out of 5
Everything about this place was special. the check in process was a bit slow

Posted by on 2 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by Leila A.

Dear Valued Guest, We thank you for the time taken to share your feedback and delighted to read that your stay with us was memorable. Please accept our regrets for the delay at the time of check in. We have taken this comment constructively and will be looking in to enhancing the same. It would be our pleasure to have you back for another pleasant stay. Yours Sincerely, Priyan Wijeratne, General Manager, Heritance Kandalama.

5 out of 5
Excellent service overall. We will definitely come again. All staff were wonderful.

Posted by on 17 Apr. 2019

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Comment from Hotel Management

7 May 2019 by Leila A.

Dear Valued Guest, Thank you for the time taken to share your positive feedback with us and we are pleased to read that you had enjoyed your stay. Yours Sincerely, Priyan Wijeratne, General Manager, Heritance Kandalama.

5 out of 5
A true classic with design provenance and a serene outlook. This Bawa Hotel is a must stay once for all architectural enthusiasts. It provides great access to the triangle of world heritage sites.

Posted by on 22 Aug. 2018

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Comment from Hotel Management

27 Aug. 2018 by Leila A.

Dear Valued Guest, Thank you for sharing your experience at our hotel and we are pleased to read that you enjoyed your stay with us, specially the unique architecture. We look forward to having you back in our hotel for another memorable stay. Yours Sincerely, Priyan Wijeratne, General Manager, Heritance Kandalama.

5 out of 5
I’m a big fan of Geoffrey Bawa architecture and this is a splendid example. An amazing experience

Posted by on 23 Jul. 2018

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Comment from Hotel Management

26 Jul. 2018 by Leila A.

Dear Valued Guest, Thank you for the time taken to share your feedback followed by your stay at Heritance Kandalama. We are pleased to read that you enjoyed the unique architecture and had a pleasant experience. We will be delighted to have you back in our hotel, let us know when you plan to visit Dambulla again in the future. Yours Sincerely, Priyan Wijeratne, General Manager, Heritance Kandalama.

Property Features

Heritance Kandalama offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A fitness center, a sauna, and a library are also featured at the luxury Heritance Kandalama. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dambulla hotel.

  • 152 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Bandaranaike Intl. Airport (CMB) (136.9 km / 85 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free valet parking and self parking

Room Amenities

Heritance Kandalama offers 152 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Kanchana Restaurant - This restaurant serves breakfast, lunch, and dinner.

Kaludiya Restaurant - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.

Cafe Kachchan - Overlooking the pool, this café serves light fare only.

Kachchan Bar - Onsite bar.

Kachchan Lounge - Onsite lobby lounge.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages
  • Ayurvedic treatments

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Heritance Kandalama

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per adult: USD 150

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 220 per vehicle
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritance Kandalama
  • Heritance Kandalama Dambulla
  • Heritance Kandalama Hotel
  • Heritance Kandalama Hotel Dambulla
  • Kandalama
  • Kandalama Heritance
  • Hotel Heritance Kandalama
  • Kandalama Hotel Dambulla
  • Kandalama Hotel Sri Lanka
  • Heritance Kandalama Hotel
  • Heritance Kandalama Dambulla
  • Heritance Kandalama Hotel Dambulla

You should know

  • Heritance Kandalama offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.