10/10 Excellent
Jodie
Travelled with partner
21 Apr 2025
Fairmont Dallas and its team are worth the visit, what a fabulous experience! We stayed 2 nights, and by the end of our check in we’re on first name basis with the team. Everyone from valets to concierge to check in team to bellhop, all were tremendous and exceptional in their roles.
Of particular note is Phillip (Concierge) who gave us the BEST tips on places to go, with gift cards for some local venues as well, a true professional who exemplifies what a truly brilliant concierge is. We love you Phillip!!
Ervin was excellent and efficient with our luggage; Aisa (I think?) in the bar was attentive and efficient on a busy Thursday evening, providing table service to the approximately 30-40 people in the area and whisking away empty glasses when needed. Maryjane at check in gave some good recommendations, especially for dinner (Dakota’s was sublime!)
The Fairmont management team should be super proud of their team, it was the best hotel accommodation we had stayed in during our month-long trip in USA. Highly recommend 👌👌👌
Jodie
Stayed 2 nights in Apr 2025