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DoubleTree by Hilton Dallas - DFW Airport North

4.0 star property
Hotel with free airport shuttle, in the vicinity of MacArthur Park

Photo gallery for DoubleTree by Hilton Dallas - DFW Airport North

Breakfast, lunch, dinner served; American cuisine
Outdoor pool, open 10 AM to 10 PM, pool loungers
32-inch flat-screen TV with cable channels, TV, pay films
Reception
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free airport shuttle
  • Pool
  • Housekeeping
  • Bar
  • Room service
The current price is AU$142
includes taxes & fees
20 June - 21 June

Explore the area

Map
4441 W. John Carpenter Freeway, Irving, TX, 75063
  • Grapevine Mills Mall
    ‪6 min drive‬
  • Irving Convention Center
    ‪6 min drive‬
  • Gaylord Texan Convention Center
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds, Non Smoking, Business Lounge Access

Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Double Beds, Non Smoking, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, Non Smoking, Business Lounge Access

Premium bedding, down duvets, in-room safe, desk

Executive Room, Non Smoking, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 1 Single Murphy Bed

View all photos for Suite (Parlor)

Premium bedding, down duvets, in-room safe, desk

Suite (Parlor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 55 sq m
  • Sleeps 2
  • 1 Single Murphy Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 Single Murphy Bed

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About the area

Irving

At DoubleTree by Hilton Dallas - DFW Airport North, you'll be 5 km (3.1 mi) from MacArthur Park and 7.9 km (4.9 mi) from Irving Convention Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free airport shuttle. .The bistro, Flatland Grille, serves American cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers as well as access to bike hire. 19685 square feet (1486 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this Las Colinas hotel include Grapevine Mills Mall and Victoria Park.

What's nearby

  • Grapevine Mills Mall - 6 min drive - 7.8 km
  • Irving Convention Center - 6 min drive - 9.3 km
  • Great Wolf Lodge Waterpark - 7 min drive - 9.3 km
  • LEGOLAND® Discovery Center - 8 min drive - 8.9 km
  • Gaylord Texan Convention Center - 8 min drive - 10.0 km

Getting around

  • Irving Convention Center Station - 6 min drive
  • West Irving Station - 12 min drive
  • Dallas-Fort Worth International Airport (DFW) - 7 min drive

Restaurants

  • ‪Hello! India - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Cbowls Poke - ‬3 min drive
  • ‪Concierge Lounge DFW Marriott - ‬2 min drive

About this property

DoubleTree by Hilton Dallas - DFW Airport North

Hotel with free airport shuttle, in the vicinity of MacArthur Park
DoubleTree by Hilton Dallas - DFW Airport North offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 19685 square feet (1486 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Dallas - DFW Airport North also features multilingual staff, a garden, and concierge services. An area shuttle within 5 mi and A roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee.

This Irving hotel is smoke free.

  • 1 building
  • 282 guestrooms or units
  • 3 levels
  • 19685 sq ft of conference space
  • 1486 sq. m of conference space
  • Built in 1974
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Dallas - DFW Airport North offers 282 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Irving hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Express & Suites Irving Dfw Airport North by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.2 out of 5, Very good, 2,311 reviews
The price is AU$158
includes taxes & fees
22 June - 23 June
Holiday Inn Express & Suites Irving Dfw Airport North by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle up to 5 mi
  • Parking on site (USD 12 per day)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flatland Grille

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19,685 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1974
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.00 per person
  • Self-parking fee: USD 12.00 per day
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton DFW Airport North
DoubleTree Hilton Hotels DFW Airport North
Hotels DFW Airport North
DoubleTree Hilton Hotels DFW Airport North Hotel
DoubleTree by Hilton Hotel DFW Airport North
DoubleTree by Hilton Dallas DFW Airport North
DoubleTree by Hilton Hotels DFW Airport North
DoubleTree by Hilton Dallas - DFW Airport North Hotel
DoubleTree by Hilton Dallas - DFW Airport North Irving
DoubleTree by Hilton Dallas - DFW Airport North Hotel Irving

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Dallas - DFW Airport North?

DoubleTree by Hilton Dallas - DFW Airport North offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Dallas - DFW Airport North?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Dallas - DFW Airport North on 20 June 2025 start from AU$141.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Dallas - DFW Airport North?

Yep, DoubleTree by Hilton Dallas - DFW Airport North has a self car park for USD 12.00 per day. Additionally there is extended parking for USD 10.00 per day.

Does DoubleTree by Hilton Dallas - DFW Airport North have a pool?

DoubleTree by Hilton Dallas - DFW Airport North has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10 AM to 10 PM.

What makes DoubleTree by Hilton Dallas - DFW Airport North a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Dallas - DFW Airport North.

Is DoubleTree by Hilton Dallas - DFW Airport North family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Dallas - DFW Airport North is a hit with families.

Does DoubleTree by Hilton Dallas - DFW Airport North serve breakfast?

Yep, buffet breakfast is available on weekdays from 6:00 AM to 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Dallas - DFW Airport North?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at DoubleTree by Hilton Dallas - DFW Airport North?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Dallas - DFW Airport North?

Check-in begins at 3 PM. Check-out time is noon.

DoubleTree by Hilton Dallas - DFW Airport North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 381 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 178 out of 1004 reviews
Rating 4 - Poor. 107 out of 1004 reviews
Rating 2 - Terrible. 107 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find. The staff was very friendly. The room was very clean! 😀
Stayed 1 night in Mar 2025

4/10 Poor

Trevor

Business traveller
Disliked: Property conditions & facilities, room comfort

Sub Par Experience

The worker who checked me in was very friendly and helpful. My biggest issue was the room smelled like smoke. It was also very musty. I also could not get the hot water to work as well. The best I could get was lukewarm. I are at the bar restaurant for dinner, which was overall pretty good. I personally will choose to stay at a different hotel next time I fly into Dallas, which is on a monthly basis.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property convenient friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice! Front desk Randy, Jonathan, & Lena were very welcoming and held great conversation. The rooms were clean and housekeeping made sure of that. They also made sure to supply us with water and cookies any time we asked. My family appreciates you ALL and we will definitely be back.
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Philippe

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

matthew

Stayed 3 nights in Feb 2025

4/10 Poor

Bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not able to get my room

When I got to the hotel the room I had reserved was not available. I had to go through 2 different rooms to get something close to what I had reserved. The front desk was very nice and the rooms were clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this property are just outstanding. From the front desk to housekeeping, and in particular Erica in the restaurant, the people who work at Doubletree DFW North make this my favorite place to stay in Dallas.
Stayed 1 night in Feb 2025

8/10 Good

Lanetta

Stayed 1 night in Feb 2025

10/10 Excellent

Daisha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated. Carpet had a smell.
Stayed 1 night in Oct 2024

10/10 Excellent

Keyshawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Dustin

Stayed 2 nights in Jan 2025

2/10 Terrible

Brody

Stayed 1 night in Feb 2025

2/10 Terrible

Blake

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Worst Customer Service

Unfortunately the customer service of both Hotels.com and this facility were very poor. We were stuck in Dallas due to a snowstorm. While attempting to book the hotel, the app stopped working and did not initially provide me with my confirmation. I thought the booking did not go through and went and made another reservation. However, I was charged both. I attempted to resolve this with the hotel staff who told me they would inform their manager. I received no follow up. I attempted to message the property and address it through Hotels.com. Being stranded while traveling is already scary. But to consider that these types of entities will take the chance to gouge every penny they can get is even more unsettling.
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Carolena

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Disappointed

It was clean but the elevators were broken the entire weekend
Stayed 2 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

JOHN, TELLURIDE

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Raed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and solicitious. Everything was great.
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Missy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Laura

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The limited food service and bar hours were very inconvenient. I booked there so we could get something to eat after a long day of travelling and many delays. No food after 10 after we had waited 40 minutes for an airport shuttle. Some front desk staff were very nice. The young man who checked us in was not. I asked for a bottle of water (would have paid) and was told that since I didn’t have the membership I couldn’t have any. He also charged us twice, which I was able to clear up the next day at the front desk. Generally missing any desire to offer customer service. Sorry to complain but you should know. Thank you
Stayed 1 night in Jan 2025