Hotel New Grand

4.5 star property
Luxury hotel with 4 restaurants and 24-hour front desk

Room options

Superior Floor Bay Side Twin Room

  • Sleeps 2

Single Room, Main Building

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Large Twin Bed

[Check-in 15:00] Main Building Grand Double

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-in 15:00] Tower Regular Twin, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

[Check-in 15:00] Tower Bay View Double, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Regular Twin, Smoking

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[Check-in 15:00] Tower Bay View Double, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Bay View Twin, Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Tower Bay View Twin, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Shower/bath combination
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Shower/bath combination
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Egyptian cotton bed sheets
Down duvet
Premium bedding
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Egyptian cotton bed sheets
Down duvet
Premium bedding
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Shower/bath combination
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Grand Suite Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Egyptian cotton bed sheets
Down duvet
Premium bedding
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Grand Suite Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Egyptian cotton bed sheets
Down duvet
Premium bedding
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Run of the House

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Bidet
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Bayside Twin, Non Smoking

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[Check-in 15:00] Tower Side Twin, Non Smoking

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Bayside Double Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Side Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Grand Club Floor Premier Double Suite

  • Sleeps 2

Grand Club Floor Premier Twin Suite

  • Sleeps 2

Grand Double Suite Main Building

  • Sleeps 2

Grand Club Floor Double Room High Floor

  • Sleeps 2

Grand Club Floor High Floor Room

  • Sleeps 3

Superior Floor Bay Front Hollywood Twin Room

  • Sleeps 2

Superior Floor Tower Side Double Room

  • Sleeps 2

Superior Floor Bay Side Room

  • Sleeps 2

Grand Twin Suite Main Building

  • Sleeps 2

Superior Floor Bay Side Double Room

  • Sleeps 2

Standard Floor Bay View Corner Double Room Tower

  • Sleeps 2

Macarthur' Suite- Main Building

  • Sleeps 2

Grand Club Floor Presidential Suite

  • Sleeps 2

Grand Double Room Main Building

  • Sleeps 2

Grand Deluxe Twin Room Main Building

  • Sleeps 2

Grand Twin Room Main Building

  • Sleeps 2

Superior Floor Universal Design Room

  • Sleeps 2

Grand Club Floor Bay View Hollywood Twin Room

  • Sleeps 2

Grand Club Floor Bay View Corner Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Superior Floor Bay Front Corner Double Room

  • Sleeps 2

Tower Building Standard Floor Standard Twin Room

  • Sleeps 2

Tower Building Standard Twin Room- Smoking

  • Sleeps 2

Tower High Floor Twin Room

  • Sleeps 2

Standard Floor Standard Twin Room Non smoking

  • Sleeps 2

Standard Floor Bay View Corner Double Room Tower Non smoking

  • Sleeps 2

Standard Floor Bay View Corner Double Room Tower Smoking

  • Sleeps 2

Standard Floor Bay View Hollywood Twin Room Tower Non smoking

  • Sleeps 2

Grand Club Floor Twin Room High floor Non smoking

  • Sleeps 2

[Check-in 15:00] Tower Bay View Twin, Smoking

  • Sleeps 2

[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking

  • Sleeps 2

[Check-in 15:00] Tower Bay View Twin, Non Smoking

  • Sleeps 2

Check in after 3 Pm-Grand Club Floor Twin Room with Extra Bed-Tower Building-Non-Smoking

  • Sleeps 2

Superior Floor Tower Side Twi Non Smoking

  • Sleeps 3

Premium Double Room - Tower Building - Non-Smoking

  • Sleeps 2

Premium Twin Room - Tower Building - Non-Smoking

  • Sleeps 2

Twin With Bayside-Superior Floor Non Smoking

  • Sleeps 3

Tower Building Standard Floor Bay View Hollywood Twin Room Smoking

  • Sleeps 2

Run Of House

  • Sleeps 2

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About the area

Yokohama

A luxury stay in the heart of Yokohama awaits you at Hotel New Grand. Within just a 15-minute stroll, you'll find Osanbashi International Passenger Terminal and Yokohama Stadium. Highlights at this hotel include 4 restaurants and in-room free WiFi. .The fine-dining restaurant, Le Normandie, serves French cuisine and is open for breakfast, lunch and dinner. Sea Guardian 2 is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Yokohama City Centre hotel include Red Brick Warehouse and Yokohama Cosmo World.

What's nearby

  • Osanbashi International Passenger Terminal - 9 min walk - 0.8 km
  • Yokohama Stadium - 12 min walk - 1.0 km
  • Red Brick Warehouse - 14 min walk - 1.2 km
  • Yokohama Cosmo World - 3 min drive - 1.7 km
  • Pacifico Yokohama - 4 min drive - 2.4 km

Getting around

  • Motomachi-Chukagai station - 5 min walk
  • Ishikawacho station - 14 min walk
  • Tokyo (HND-Haneda) - 15 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪重慶茶楼 本館 - ‬4 min walk
  • ‪サンマルクカフェ - ‬3 min walk
  • ‪カフェ・ベローチェ - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk

About this property

Hotel New Grand

Luxury hotel with 4 restaurants and 24-hour front desk
There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4736 square feet (440 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New Grand. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Yokohama hotel.

  • 230 guestrooms or units
  • 18 levels
  • 2 buildings
  • 4 dining venues
  • Conference rooms
  • 4736 sq ft of conference space
  • 440 sq. m of conference space
  • Built in 1927
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel New Grand offers 230 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,500 per day)

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Il Giardino
  • Le Normandie
  • Sea Guardian 2
  • The Cafe
  • Yugyoan Tankuma

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • 2 buildings
  • Banquet hall
  • Built in 1927
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

What is the cancellation policy at Hotel New Grand?

Hotel New Grand offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel New Grand?

Yep, Hotel New Grand has a self car park for JPY 1500 per day.

Are there any beaches close to Hotel New Grand?

The closest beach to Hotel New Grand is Zaimokuza Beach (17.9 km).

What makes Hotel New Grand a romantic place to stay?

Ocean-view dining and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel New Grand.

Does Hotel New Grand serve breakfast?

Yeah, brekkie is served daily.

Is there a free airport shuttle available at Hotel New Grand?

No, Hotel New Grand does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel New Grand?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel New Grand?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel New Grand?

No, only service animals are allowed.

Reviews

Hotel New Grand Reviews

9.6

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 779 out of 1008 reviews
Rating 8 - Good. 184 out of 1008 reviews
Rating 6 - Okay. 29 out of 1008 reviews
Rating 4 - Poor. 7 out of 1008 reviews
Rating 2 - Terrible. 9 out of 1008 reviews

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
This location was so convenient. The staff was very professional. The restaurant in the hotel was very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional at all times. The location was so convenient.
Stayed 3 nights in Jul 2025

10/10 Excellent

Allen

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Diane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property because it was within 1/2 mile (805 meters) of the Yokohama Passenger Cruise Terminal and walking distance to chinatown. What I didn't like was that there was no shuttle service from the hotel to the cruise port, particularly since it's so close!
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Classical Hotel

Cyashitsu ryokan offers a very different experience than staying at a hotel. During the check in process, the employees gave me a welcome tea and snack while explaining the property. The room was immaculate with a view of the street. You get a 45 minute use of the private spa.
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanese adventure!

Stayed 3 nights in Jul 2025

8/10 Good

Tin

Travelled with family
Liked: Cleanliness, staff & service
The hotel is a classic hotel, room is getting a little outdate but clean. Service is good, staffs are very friendly. Very good location close to the water front.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our one night stay. Service overall was excellent, restaurant & bar were slow, but overall good. We loved the location.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

cecilia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mitsuhiro

Stayed 1 night in Jun 2025

10/10 Excellent

Manami Y, Hagatna

Liked: Cleanliness, amenities, property conditions & facilities
Their service was very good
Stayed 2 nights in Jun 2025

10/10 Excellent

Karyn, SAN DIEGO

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Runping

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 1 night in Jun 2025

8/10 Good

Valerie

Travelled with family
Liked: Amenities
Excellent location, it is right next to the harbor and Chinatown. We went out to watch the fireworks and walked around at night. The hotel is beautiful and we love the historical significance of the hotel. The staff are amazing and so is the restaurant. The only reason I gave 4 stars as opposed to 5 is because the hotel room is a little stuffy and the beds are a little too firm. Nonetheless, we enjoyed our stay.
Stayed 1 night in May 2025

8/10 Good

Maki

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, historical. The carpet and some walls need repair/maintenance.
Stayed 1 night in May 2025

6/10 Okay

Mario, Los Angels

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like an 80' hotel.
Stayed 2 nights in May 2025

8/10 Good

George

Stayed 1 night in May 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were all superb! The room (16 th floor) was the quietest we have ever stayed in at any hotel.
Stayed 3 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful hotel ... 1 block away from 'Chinatown' ... comfortable, airy, food was expensive so we didn't eat there but once.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect stay in a beautiful, historic hotel. Highly recommend the Bay View rooms.
Stayed 5 nights in Apr 2025

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Staff was very friendly, helpful and courteous. The hotel and the room was immaculate.
Stayed 1 night in May 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right at Yamashita park and Chinatown, and within walking distance to the Red Brick Warehouse. Room is comfortable and spacious, and amenities were great. Staff were warm and courteous.
Stayed 6 nights in May 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Tower room had a great view of the park and the bay. Service was outstanding. It would have been helpful to have an additional luggage space or rack (I didnt ask). The Japanese set dinner was very interesting and tasty - Kyoto style cuisine.
Stayed 2 nights in May 2025