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Phoenix Hotel Pyeongchang

Property class: 4

Photo gallery for Phoenix Hotel Pyeongchang

A modern living room with a sectional sofa, a coffee table, and a TV.
A resort with a large pool area, a water slide, and a building with a curved roof.
A snow-covered forest with a wooden structure in the center, surrounded by tall trees and rocks.
A modern hotel room with a wooden floor, a bed with white linens, a nightstand with a lamp, and a minibar.
A spacious dining area with large windows, tables set for dining, and a view of the cityscape.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Air-conditioning
  • Gym
The current price is AU$96
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
174, Taegi-ro, Bongpyeong, Pyeongchang, Gangwon
  • Place, Phoenix Park Ski Resort
    ‪1 min walk‬
  • Place, Phoenix Pyeongchang Luge Land
    ‪1 min walk‬
  • Place, Phoenix Blue Canyon
    ‪5 min walk‬
  • Airport, Wonju (WJU)
    ‪57 min drive‬

Room options

View all photos for [Water Park & Breakfast Package for 2] Superior Twin

A resort with a large pool area, a water slide, and a building with a curved roof.

[Water Park & Breakfast Package for 2] Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for [Ganuda Wellness] Suite

[Ganuda Wellness] Suite

[Ganuda Wellness] Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Autumn Package - Breakfast & Gondola for 2] Superior Double

A modern hotel room with a large bed, bedside table, and a TV.

[Autumn Package - Breakfast & Gondola for 2] Superior Double

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Autumn Package - Breakfast & Gondola for 2] Superior Twin

A hotel room with two beds, a flat-screen TV mounted on a wooden shelf, a small wooden stool, and a nightstand with a lamp.

[Autumn Package - Breakfast & Gondola for 2] Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for [Autumn Package - Breakfast & Gondola for 2] Suite

A modern living room with a brown leather sofa, a wooden coffee table with a plant, and a bar area in the background.

[Autumn Package - Breakfast & Gondola for 2] Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Pyeongchang

A family-friendly stay in Pyeongchang awaits you at Phoenix Hotel Pyeongchang. Within steps you'll find Phoenix Park Ski Resort and Phoenix Pyeongchang Luge Land. Highlights at this ski hotel include 7 restaurants, 2 coffee shops/cafes and a golf course. .The buffet restaurant, ONDO, is open for breakfast. For a drink, you can stop by the hotel's own lounge bar. With ski-in ski-out access, there's more time for downhill skiing and snowboarding and you'll find skiing lessons on site. Additionally, you'll find a water park, free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 7:30 AM and 1:00 PM. There's also free self parking, along with the convenience of a ski shuttle. .Places within a short walk of this 4-property class Pyeongchang hotel include Phoenix Pyeongchang Cable Car and Phoenix Blue Canyon.

What's nearby

  • Phoenix Park Ski Resort - 1 min walk - 0.1 km
  • Phoenix Pyeongchang Luge Land - 1 min walk - 0.2 km
  • Phoenix Pyeongchang Cable Car - 4 min walk - 0.4 km
  • Phoenix Blue Canyon - 5 min walk - 0.5 km
  • Yongpyong Ski Resort - 43 min drive - 51.7 km

Getting around

  • PyeongChang Station - 19 min drive
  • Wonju (WJU) - 48 min drive

Restaurants

  • ‪트리고 - ‬8 min drive
  • ‪Ondo - ‬1 min walk
  • ‪Coffee Shop @ Phoenix Hotel - ‬1 min walk
  • ‪한우돼지세상 - ‬2 min drive
  • ‪흔들바위 - ‬2 min drive

About this property

Phoenix Hotel Pyeongchang

During the winter, enjoy on-site recreational activities like downhill skiing, snowboarding and sledging, and return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, enjoy use of the hotel's facilities such as a water park (surcharge), a fitness centre and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Phoenix Hotel Pyeongchang helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers karaoke and ski passes. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Pyeongchang hotel.

  • 131 guestrooms or units
  • 7 dining venues
  • 2 coffee shops
  • Karaoke
  • Kid's club (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Phoenix Hotel Pyeongchang offers 131 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets. Cable televisions are provided. Bathrooms include bathrobes, slippers, bidets and hairdryers. Rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided.
Guests can pamper themselves by indulging in the on-site spa services.

Similar properties

Down duvets, soundproofing, individually decorated
Phoenix Resort Pyeongchang
Pyeongchang
  • Spa
  • Pet-friendly
  • Water slide
  • Parking included
4.0 out of 5, Very good, 1,004 reviews
The price is AU$106
includes taxes & fees
3 Sept - 4 Sept
Phoenix Resort Pyeongchang

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 1:00 PM for a fee: KRW 39,000 for adults and KRW 25,000 for children
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • CHEONGLIM
  • ONDAM
  • ONDO
  • The butcher's

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Downhill skiing
  • Ecotours
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Karaoke
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Spa services

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Locally sourced food prioritised
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday and Wednesday:
  • Sauna
The following facilities are closed on Wednesday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KRW 50000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 39000 for adults and from KRW 25000 for children
  • Rollaway bed fee: KRW 50000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Phoenix Park Pyeongchang
Phoenix Park Resort Hotel Pyeongchang
Phoenix Park Resort Hotel Bongpyeong
Phoenix Hotel Resort Pyeongchang
Phoenix Park Bongpyeong
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Resort Phoenix Pyeongchang Hotel Pyeongchang
Pyeongchang Phoenix Pyeongchang Hotel Resort
Resort Phoenix Pyeongchang Hotel
Phoenix Pyeongchang Hotel Pyeongchang
Phoenix Hotel Resort Pyeongchang
Phoenix Park Resort Hotel
Resort Phoenix Pyeongchang
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Phoenix Hotel Pyeongchang Hotel
Phoenix Hotel Pyeongchang Pyeongchang
Phoenix Hotel Pyeongchang Hotel Pyeongchang

Frequently asked questions

What is the cancellation policy at Phoenix Hotel Pyeongchang?

Phoenix Hotel Pyeongchang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Phoenix Hotel Pyeongchang?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Phoenix Hotel Pyeongchang on 31 Aug 2026 start from AU$96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Phoenix Hotel Pyeongchang?

Yep, Phoenix Hotel Pyeongchang has a free self car park.

Is there a spa on site at Phoenix Hotel Pyeongchang?

There's no onsite spa, but this property does offer spa services.

Does Phoenix Hotel Pyeongchang have a waterslide?

Yep, this property has a waterslide!

Is Phoenix Hotel Pyeongchang family-friendly?

You bet! With amenities such as a children's club, a playground and an arcade, it's no surprise that Phoenix Hotel Pyeongchang is a hit with families.

Does Phoenix Hotel Pyeongchang serve breakfast?

Yep, buffet breakfast is available daily from 7:30 AM to 1:00 PM.

Is there a free airport shuttle available at Phoenix Hotel Pyeongchang?

No, Phoenix Hotel Pyeongchang does not offer an airport shuttle service.

Is there a bar or restaurant at Phoenix Hotel Pyeongchang?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Phoenix Hotel Pyeongchang?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Phoenix Hotel Pyeongchang?

No, only service animals are allowed.

Is there a golf course on site at Phoenix Hotel Pyeongchang?

Yep, Phoenix Hotel Pyeongchang has an 18-hole golf course. A golf driving range, golf lessons, golf caddies and golf carts are also available.

Phoenix Hotel Pyeongchang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 882 reviews
Rating 8 - Good. 225 out of 882 reviews
Rating 6 - Okay. 75 out of 882 reviews
Rating 4 - Poor. 33 out of 882 reviews
Rating 2 - Terrible. 29 out of 882 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Stefen

Liked: Cleanliness, staff & service, amenities
Great facilities for skiing
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, clean quiet and close to the lift.
Verified review

8/10 Good

Yu

Liked: Cleanliness
Disliked: Amenities
It's at the centre of the ski resort, so very convenient to go anywhere, dining, shopping or skiing.
Stayed 6 nights in Dec 2023
Verified review

10/10 Excellent

Yong Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's clean and the breakfast is grea

It's clean and the breakfast is great. It seems like it would be good to extend the face-to-face check-in.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Ngan

Would
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Wallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accessibility
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Sung Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ski resort in Korea

Gave me a free upgrade and wonderful service it was unforgettable trip two thumbs up
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Jonar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a room in front of the slope/snow park. View was majestic!
Verified review

10/10 Excellent

MARYAM

Liked: Cleanliness, staff & service, amenities
The hotel rooms and hallways need upgrades and updating but the location and the views are stunning! The facility itself is superb.
Stayed 9 nights in Jan 2024
Verified review

10/10 Excellent

Doo Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is kids friendly and good environment for family. The room condition was excellent and comfortable. Overall satisfied!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in renovated superior double room that was very clean and neat. No bath but spacious shower.
Verified review

2/10 Terrible

Choon Sheng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at your own risk!
Verified review

10/10 Excellent

sun kyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요

좋아요
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

De Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid more for a mountain ski slope facing side. The view was great, however at night when they turn on the snow machines for the entire night, you can hear the loud drone from these machines.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

agnes

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff should be better verse in English. Housekeeping hung up on me when I asked for extra towels in English.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Deborah

Liked: Property conditions & facilities
The hotel is beautiful and in a great location. The room was not as clean as I hoped with hair in the sink and shower. The door did not open correctly. We were four and only received one towel, we did receive extra upon request. Beds were not the most comfortable. The hotel holds several events and during this time guests cannot use exits or make use of the only bar available. I was surprised with the lack of options at the hotel for coffee/snacks and drinks.
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unpleasant experience

Staffs(espeically some of front desk) seems unprofessional and very unfriendly. Managing is look unorganized at all.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Hee Sook

Liked: Cleanliness, staff & service, property conditions & facilities
객실은 매우 깨끗했으며, 친절한 직원., 맛있는 식사였음!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ju Eun

Liked: Cleanliness, staff & service, property conditions & facilities
직원 친절
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

SUNGOOK

Liked: Cleanliness, staff & service, amenities
깨끗하고 11층산전망 조용해요 아침 산위로 해뜨는것도 좋아요
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jaesun

Liked: Staff & service, amenities
뷰가 좋아요 근데 외국인 고객이 좀 시끄럽네요
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

heung keyu

Liked: Cleanliness, staff & service, amenities
객실이 깨끗하고 넓었습니다 다만 조금 아쉬웠던것은 입실할때 프론트가 다른곳(콘도)과 함께 운영이 되어서 헤갈렸습니다
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sungyel

Liked: Cleanliness, staff & service, amenities
칮널하구 아주 만족합니다
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

JIEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔하고, 조식도 맛있는 곳
Stayed 1 night in Jul 2025