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4.8 out of 5

"Great Hotel, close to Old Town & shopping streets " More

By a verified traveller on Sat 24 Feb 2018

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Hotel Description

Silkotel Hoi An puts you in the heart of Hoi An, within steps of The Old House of Phun Hung and Cam Pho Temple. Highlights at this beach hotel include a restaurant, an outdoor swimming pool, and a poolside bar.

Enjoy the gym, spa tub, sauna, and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and spa services. Each morning buffet breakfast is available. There's also the convenience of a free beach shuttle.

Sights within a 10-minute walk of this 4-star Cam Pho hotel include Song Hoai Square and Chua Cau.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$68* Per night/room 29 Jan. - 30 Jan.

Deluxe Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Villa, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Deluxe Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Silkotel Hoi An ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Silkotel Hoi An

Everyone (5)
5 out of 5

Posted by on 27 Aug. 2018

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Comment from Hotel Management

15 Sep. 2018 by thoa-teppy

Thanks for staying with us. We appreciate your feedback

5 out of 5

`Great Hotel

Great Hotel, close to Old Town & shopping streets

Posted by , from Adelaide, Australia on 24 Feb. 2018

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Comment from Hotel Management

25 Feb. 2018 by thoa-teppy

Dear Robert . Thank you so much for your stays and for taking your time to write this nice review at Silk Luxury Hotel & spa. We do hope to have another chance to welcome you and your family at our hotel in future, Thanks and Best Regards

5 out of 5

Great location

The location was within walking distance to everything. Great staff they were so helpful and pleasant and tried to accommodate our wishes. Would stay there again.

Posted by , from Australia on 17 Oct. 2017

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Comment from Hotel Management

8 Dec. 2017 by thoa- teppy

Dear Julie. thank you for sharing your experience , which will help us to improve the standard of facilities and service offered to all our guest in future. we are looking forward to welcome you and your family to Hoi an again. thanks and best regards

4 out of 5

Great loactaion and friendly staff. Best pillows!

We enjoyed our stay here. Great base for the few days we had in Hoi An.

Posted by on 18 Jul. 2017

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5 out of 5

An amazing stay!!

From the most beautiful of welcomes from a divine staff to our reluctant departure, we had the most amazing stay. We couldn't ask for more!!!

Posted by , from Bribie Island, Qld., Australia on 8 Apr. 2017

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About the Silkotel Hoi An

Location 14 Hung Vuong Str., Hoi An,

Property Features

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. After a day at the beach, enjoy amenities at Silkotel Hoi An like an outdoor pool, a children's pool, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the pool bar. Public spaces have free WiFi. This beach hotel also offers a spa tub, a sauna, and a fitness center. Smoking is allowed in designated areas at this 4-star Hoi An hotel.

  • 95 guestrooms or units
  • Built in 2016
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free beach shuttle; airport shuttle, area shuttle, and train station pick-up

Room Amenities

Silkotel Hoi An offers 95 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Silkotel Hoi An has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Silkotel Hoi An offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 500000.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 370000 for adults and VND 370000 for children (approximately)
  • Airport shuttle fee: VND 450000 per room (one way)
  • Rollaway bed fee: VND 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silk Luxury Hotel Hoi An
  • Silk Luxury Hotel
  • Silk Luxury Hoi An
  • Hoi An Silk Boutique Hotel Spa
  • Silkotel Hoi An Hotel
  • Silkotel Hoi An Hoi An
  • Silkotel Hoi An Hotel Hoi An
  • Silk Luxury Hotel Spa by Embrace

You should know

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.