- Check-in time starts at 2:00 PM
- Minimum check-in age is: 18
- Check-in time ends at midnight
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booked in Half Board or Full Board rate plans receive meals for up to 2 guests. Meal fees apply for additional guests.
Guests booked in Spa Inclusive rooms must be ages 16 or older to receive spa benefit.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- Service animals not allowed
- One child stays free
- Debit cards
- UnionPay
- Staffed front desk
- Security system
- Credit card pre-authorisation
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is available for guests
- Masks are available for guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are available
- Individually wrapped food options are available for breakfast
- Individually wrapped food options are available for lunch
- Individually wrapped food options are available for dinner
- Individually wrapped food options are available through room service
- gap period enforced between guest stays 48 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property does not follow sanitisation practices of any association
- Guest accommodation is sealed after cleaning
- Cashless transactions are available
- Reservation might be required for some facilities on site
- Food service has been amended for enhanced safety
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: VND 2650000 for adults and VND 350000 for children (approximately)
- Airport shuttle fee: VND 275000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 100000 (one-way), (from 4 to 12 years old)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: VND 1000000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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