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4.7 out of 5

"Short distance from old city -can walk it ,use the hotels free bicycles or taxi about 2dollars Aus .You can cycle to the beach through the paddy field ... " More

By a verified traveller on Sat 03 Jun 2017

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Hotel Description

A luxury stay in Hoi An awaits you at Mulberry Collection Silk Village. Within just a 15-minute stroll, you'll find Riverside Hoi An and Phuoc Lam Pagoda. Highlights at this beach hotel include 2 restaurants, 2 outdoor swimming pools, and free self parking.

A day of pampering can include hot stone massages, facials, and aromatherapy. The diner, Silk Restaurant, serves seafood and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, kids' swimming pool, and pool loungers. Business amenities include a meeting room and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and free use of bicycles. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of airport pick-up service.

With a stay at this 4.5-star Hoi An City Centre hotel, you'll be 21.6 km (13.4 mi) from My Khe Beach.

Trendy Deluxe Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$58* Per night/room 1 Oct. - 2 Oct.

Trendy Premier Suite Balcony

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Trendy Family Interconnecting Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Trendy Grand Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Trendy Duplex Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Charm Family Interconnecting Door

Bed Count 1 King Bed Maximum Occupancy 5 Max

Mulberry Collection Silk Village ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mulberry Collection Silk Village

Everyone (7)
4 out of 5

Posted by on 24 Dec. 2019

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Comment from Hotel Management

26 Dec. 2019 by Sales Team

Greetings from Hoi An Silk Village Resort and Spa! We thank you so much for your choosing and stay at Hoi An Silk Village Resort and Spa. We wish you all the best in the Christmas season and Happy New Year to you and Family! We do hope to have chance to welcome you back. Thank you!

5 out of 5

Posted by on 27 Dec. 2018

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Comment from Hotel Management

18 May 2019 by thoa-teppy

thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us. We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

5 out of 5

Great hotel good location

Pros: Everything
Short distance from old city -can walk it ,use the hotels free bicycles or taxi about 2dollars Aus .You can cycle to the beach through the paddy fields or the road which is extremely busy but surprisingly safe . The silk tour was fascinating Tours easily booked by hotel ,all staff are extremely helpful and friendly Great stay there

Posted by , from melbourne on 3 Jun. 2017

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5 out of 5

relaxing place

Pros: Little piece of paradise
Close to town, with free shuttle to beach. Staff were friendly and extremely helpful.

Posted by on 3 Oct. 2016

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4 out of 5

Very nice grounds and gardens

Overall it was a very relaxing stay. A little more hospitality is required at the pool e.g. a lot of staff in the restaurant doing nothing yet you still have to walk inside to order a drink. Perhaps there should also be a rolling tab while you are at the pool so you don't have to keep signing for individual drinks - also you should be able to write the tip amount on the bill so there is no requirement to bring cash. This will mean better tips! All in all a great stay!

Posted by , from NZ on 4 Sep. 2016

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5 out of 5

Amazing hotel!

The hotel and staff were amazing! Our stay for two nights was perfect. The room was clean and very spacious and I would highly recommend the hotel.

Posted by on 11 Jun. 2016

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5 out of 5

A great location with wonderful staff

Hoi An silk only opened two months ago and already is running very smoothly we found the staff to be incredibly friendly and helpful. The general manager who we spoke to many times on a friendly occasion has a wealth of hotel experience and personally designed most of the details in the resort. The rooms are spacious and clean with very comfortable beds. The staff were incredibly keen to help wherever possible and were very kind. It's just a short 20 minute walk or reasonable cab fare to the main part of hoi an and the resort provides free shuttles or bikes to the beach. Overall I'd highly reccomend staying here and I couldn't fault it.

Posted by , from Brisbane Australia on 4 Jan. 2016

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About the Mulberry Collection Silk Village

Location 41 Pham Van Dong, Hoi An,

Property Features

Mulberry Collection Silk Village offers its guests 2 outdoor swimming pools, a sauna, a fitness center, and a children's pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and a meeting room are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Mulberry Collection Silk Village. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Hoi An hotel.

  • 1 building
  • 131 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 2018
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Mulberry Collection Silk Village offers 131 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Silk Restaurant - Overlooking the garden, this diner specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Cua Dai - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages
  • Hot stone massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Mulberry Collection Silk Village offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 699999.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Additional fees apply to children from 6 to 11 years old for breakfast when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Commonly-touched surfaces are cleaned with disinfectant between stays. Temperature checks are available to guests and guests are provided with hand sanitizer.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 900000
  • Christmas Eve (24 December) Gala Dinner per child: VND 449997 (from 2 to 6 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: VND 1150000
  • New Year's Eve (31 December) Gala Dinner per child: VND 600000 (from 2 to 6 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 480000 for adults and VND 240000 for children (approximately)
  • Airport shuttle fee: VND 529000 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: VND 699999.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hoi Silk Village Resort Hoi An
  • Hoi Silk Village Resort
  • Hoi Silk Village Hoi An
  • Hoi Silk Village
  • Hoi Silk Village Resort Hoi An
  • Hoi Silk Village Resort
  • Hoi Silk Village Hoi An
  • Hotel Hoi An Silk Village Resort & Spa Hoi An
  • Hoi An Hoi An Silk Village Resort & Spa Hotel
  • Hotel Hoi An Silk Village Resort & Spa
  • Hoi An Silk Village Resort & Spa Hoi An
  • Hoi An Silk Village Resort Spa
  • Hoi Silk Village
  • Silk Village Resort Spa by Embrace
  • Mulberry Collection Silk Village Hotel
  • Mulberry Collection Silk Village Hoi An
  • Mulberry Collection Silk Village Hotel Hoi An

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.