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RiverTown Hoi An Resort & Spa

5.0 star property
Luxury resort with 2 restaurants and 2 outdoor pools

Photo gallery for RiverTown Hoi An Resort & Spa

2 outdoor pools, pool umbrellas, pool loungers
Creator video
Couples treatment room(s), body treatments, aromatherapy
Free beach shuttle
Gym

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View map
47 Thoai Ngoc Hau Street, Cam Pho ward, Hoi An, Da Nang, 560000
  • Place, Song Hoai Square
    ‪7 min walk‬
  • Place, Hoi An Night Market
    ‪7 min walk‬
  • Place, Chua Cau
    ‪10 min walk‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪30 min drive‬

Room options

View all photos for Grand Twin Room (Pool & River View)

Grand Twin Room (Pool & River View)

Grand Twin Room (Pool & River View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 36 sq m
  • River view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Grand Triple Room, River View

Grand Triple Room, River View

Grand Triple Room, River View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 36 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Grand Suite, River View

Grand Suite, River View

Grand Suite, River View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 60 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Connecting Room

1 bedroom, minibar, in-room safe, desk

Connecting Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 72 sq m
  • River view
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Suite, River View

Family Suite, River View

Family Suite, River View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
2 bathrooms
  • 78 sq m
  • 2 bedrooms
  • River view
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

View all photos for Grand Double Room (Pool & River View)

1 bedroom, minibar, in-room safe, desk

Grand Double Room (Pool & River View)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin River & Town View

Grand Deluxe Twin River & Town View | View from room

Grand Deluxe Twin River & Town View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 36 sq m
  • River view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Grand Deluxe Double River & Town View

Grand Deluxe Double River & Town View

Grand Deluxe Double River & Town View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, River View

Deluxe Double Room, River View

Deluxe Double Room, River View

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Bathrobes
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Duplex, River View

Family Duplex, River View

Family Duplex, River View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 62 sq m
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

About the area

Hoi An

A luxury stay in the heart of Hoi An awaits you at RiverTown Hoi An Resort & Spa. Within just a 10-minute stroll, you'll find Song Hoai Square and Hoi An Night Market. Highlights at this family-friendly resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Lemongrass Spa can include hot stone massages, Swedish massages and body wraps along with aromatherapy and reflexology. The restaurant, The Soul Restaurant, serves Vietnamese cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Enjoy the gym, kids' swimming pool, pool loungers and lifeguards on site. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free valet parking, along with the convenience of a free beach shuttle. .Sights within a 10-minute walk of this 5-property class Hoi An resort include Phung Hung Old House and Chua Cau.
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What's nearby

  • Song Hoai Square - 7 min walk - 0.6 km
  • Hoi An Night Market - 7 min walk - 0.6 km
  • Chua Cau - 10 min walk - 0.9 km
  • Assembly Hall of the Cantonese Chinese Congregation - 10 min walk - 0.9 km
  • Hoi An Market - 17 min walk - 1.4 km

Getting around

  • Ga Thanh Khe Station - 29 min drive
  • Da Nang (DAD-Da Nang Intl.) - 50 min drive

Restaurants

  • ‪Green Heaven Restaurant - ‬6 min walk
  • ‪Pho Thin - ‬4 min walk
  • ‪Tasty House (Indian & Vietnamese Halal Restaurant - ‬2 min walk
  • ‪lolali coffee - ‬6 min walk
  • ‪Bong - ‬6 min walk

About this property

RiverTown Hoi An Resort & Spa

Luxury resort with 2 restaurants and 2 outdoor pools
RiverTown Hoi An Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury RiverTown Hoi An Resort & Spa. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hoi An resort.

  • 77 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
RiverTown Hoi An Resort & Spa offers 77 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Hoi An resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Lemongrass Spa has 1 treatment room. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Soul Garden Restauran
  • The Soul Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Children's pool
  • Farming classes
  • Free bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (82 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 7 floors
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2016
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at RiverTown Hoi An Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 825000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 825000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, cash and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hoi River Town Hotel
Life Heritage Hoi An
Life Heritage Hotel Hoi An
Life Resort Hoi
Ann Retreat Resort Spa
Hoi An River Town Hotel
RiverTown Hoi An Resort Spa
Rivertown Hoi An & Spa Hoi An
RiverTown Hoi An Resort & Spa Resort
RiverTown Hoi An Resort & Spa Hoi An
RiverTown Hoi An Resort & Spa Resort Hoi An

Frequently asked questions

What is the cancellation policy at RiverTown Hoi An Resort & Spa?

RiverTown Hoi An Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at RiverTown Hoi An Resort & Spa?

Yep, RiverTown Hoi An Resort & Spa has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to RiverTown Hoi An Resort & Spa?

The closest beach to RiverTown Hoi An Resort & Spa is My Khe Beach (22.5 km).

Is there a spa on site at RiverTown Hoi An Resort & Spa?

Yep, Lemongrass Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does RiverTown Hoi An Resort & Spa have a pool?

RiverTown Hoi An Resort & Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at RiverTown Hoi An Resort & Spa?

RiverTown Hoi An Resort & Spa features 2 outdoor pools, a full-service spa and 2 restaurants.

What makes RiverTown Hoi An Resort & Spa a romantic place to stay?

Couples spa treatments and garden-view dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at RiverTown Hoi An Resort & Spa.

Is RiverTown Hoi An Resort & Spa family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that RiverTown Hoi An Resort & Spa is a hit with families.

Does RiverTown Hoi An Resort & Spa serve breakfast?

Yeah, complimentary buffet breakfast is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at RiverTown Hoi An Resort & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at RiverTown Hoi An Resort & Spa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at RiverTown Hoi An Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at RiverTown Hoi An Resort & Spa?

No, pets and service animals are not allowed.

Reviews

RiverTown Hoi An Resort & Spa Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 776 out of 1004 reviews
Rating 8 - Good. 192 out of 1004 reviews
Rating 6 - Okay. 23 out of 1004 reviews
Rating 4 - Poor. 8 out of 1004 reviews
Rating 2 - Terrible. 5 out of 1004 reviews

Reviews

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and everything is great
Stayed 1 night in Aug 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, quiet property with great breakfast buffet (including for vegans, with items marked). Water provided through water cooler, which is better than plastic bottles, both for the environment, and as the weather is very hot and we needed to drink a lot of water. A bit out of the way from Hoi An old city, but still walkable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard, Grafton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had spent a lot of time comparing properties with so many different options available but we were so pleased with this choice. The room was well appointed, the breakfast was outstanding and the staff were phenomenal. Tip- we ate at the outdoor section of the restaurant one night and had the most dreamy latern-lit space almost to ourselves. It is a short walk to the old town but we preferred to give distance to the hustle. We stayed 3 nights with no regrets!
Stayed 3 nights in Jul 2025

10/10 Excellent

NICOLE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

W

Stayed 4 nights in Jul 2025

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place! The pool is amazing. The breakfast is one of the best on the trip with made to order coffees and eggs Benedict. The staff are incredibly helpful without over whelming you.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kerrie, Castlemaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff here are amazing from the check in with Hung and the wonderful staff in the Sol restaurant. You are made so welcome. Tram and Mai on reception helped me with a vietjet air change of flight booking..so grateful to them. The pool area is lovely food in restaurant so good. All meals were amazing. Breakfast was one of the best plenty of Asian and Vietnamese cuisine as well as Western. Couldnt fault anything from pick up to drop off.
Stayed 5 nights in Jun 2025

10/10 Excellent

Chuong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, free bike service, large and clean swimming pool, very friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

THI DAO NGUYEN

Stayed 1 night in Jun 2025

10/10 Excellent

Deana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property within walking distance to Ancient Town! They have a great pool and even better, a free shuttle to A Bang beach where they have access to free beach loungers. Very friendly staff!
Stayed 6 nights in May 2025

10/10 Excellent

Bianca, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, room was a good size, breakfast was the best we’ve had in all of Vietnam so far (those donuts were to die for), close enough to the market to walk, but far enough that the noise wasn’t disruptive. AC in the bedroom could have been stronger but it was still working and cooling the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay in Hoi An! Huge pool which is perfect for before or after sight seeing! Plus a kids pool so the adults pool is quiet. Lemongrass Spa is also lovely and very soothing for a massage. Property also has bikes and is a 10 min walk from the cute streets. Staff are helpful and our room was upgraded. Also a selection jb Ññ
Stayed 3 nights in Apr 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had a great stay, the hotel staff were friendly and on top of things and really wanted to ensure we had a great time. The hotel is about a 10 minute walk away from old town which is a good distance because it's more quiet, they also have free bicycle hire as well, although I would not recommend using the bikes at night as old town gets way too crowded to ride through.
Stayed 3 nights in Apr 2025

10/10 Excellent

Noburo, Warnbro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed the breakfast with the generous array of food.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay. Beautiful hotel, great location and wonderful staff!
Stayed 4 nights in Apr 2025

10/10 Excellent

Thai

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great Customer Service! This was a lovely boutique hotel located not too far from old town. The breakfast was amazing and our kids really like the hotel. The hotel restaurant was a great place to get food and dinner as well, especially if you are tired and don't want to go back out to the town. We booked a two-room room connecting room but were upgraded to an two-bedroom suite. They had two pools, one for the adults and another for the kids. My only suggestion is that a fence or large tress shoud be put up because the kids' pools was facing a busy street and there was less privacy on that side. Otherwise though, we had a great time and all the staff were very friendly! Totally recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

SUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, just what we wanted

Stayed 5 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and comfort.

This hotel is in a nice location. Easy to walk to old town and night market, but just far enough away to be very quiet and peaceful. Grounds and gardens around the hotel are very picturesque with lanterns hanging in trees. Breakfast was good, as usual with this class of hotel. The rooms were very quiet and comfortable. The hotel has invested in significant sound proofing that completely solved the problem older reviews mentioned about the motorbike bridge making noise. They basically enclosed the balconies with soundproof windows. You can open the windows and will be somewhat amazed at the clackety sound of the bridge as motorbikes go over it, but it all goes away when you close the windows. Kudos to the hotel for addressing this issue. They said eventually the government is going to close that bridge to motorbikes, and make it a bicycle and pedestrian only bridge. We used the hotel to book our tours and drivers, and found them to be very competitive vs. booking on our own or using Grab.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is amazing! The staff were very helpful in organising transport and activities. I would definitely stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very convenient walking distance to night market. Friendly staff. Breakfast buffet was delicious
Stayed 2 nights in Mar 2025

10/10 Excellent

Bree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at RiverTown Hoi An Resort & Spa! From the moment we arrived, the staff was incredibly friendly, professional, and attentive to every detail. Anything we needed, they provided with efficiency and a warm smile. During our stay, my husband unfortunately fell ill, and the team went above and beyond to assist us. They not only recommended a reputable doctor but also called ahead to ensure the clinic was expecting us and arranged a taxi for our convenience. When we returned, the front desk kindly checked in on us and reassured us that they were available for anything we needed. Their genuine care and concern truly stood out. The hotel itself is beautiful and in a prime location. I especially loved the pool area, as they have a dedicated space where children under 12 are not allowed, creating a peaceful and relaxing atmosphere. It was the perfect place to unwind. While this is rated as a 5-star hotel, and the service, staff, and location certainly reflect that, I do feel that some areas of the hotel could use a bit of updating compared to other luxury properties we stayed at in Vietnam. That being said, the level of hospitality we experienced more than made up for it. Overall, I truly appreciate the exceptional service from the entire team at RiverTown Hoi An. Their kindness and dedication made our stay memorable, and I would highly recommend this hotel to anyone visiting Hoi An!
Stayed 3 nights in Feb 2025

10/10 Excellent

angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location was great since we walked to night market everyday. The ground are beautiful. The staff was amazing with everything we needed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and property were beautiful. The location was also wonderful. The staff all seemed to know our names all of the time! We had the chance to enjoy the spa which was also phenomenal. The breakfast was particularly amazing - there were options for absolutely every taste and all were delicious. I would stay again and will recommend to others!
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bathroom badly needs maintenance, will not return!

3 star experience, not 5 stars after coming from a 4 star hotel in Da Nang! The bathroom in the room is in desperate need of maintenance as the shower door doesn’t fully close and water leaks all over the bathroom floor. There was also mildew covering many of the shower tiles and silicone sealant in the shower stall, demonstrating obvious neglect for a hotel built in 2014. The bed was firm but okay and the pillows were nice. The room was quite noisy as you could hear other people in the rooms on either side and above. The food choices were okay for breakfast but it did not meet expectations for a 5 star rating. The gym was also in need of obvious maintenance as one of two ceiling fans and A/C units did not work. The staff were kind and helpful but unfortunately that is not enough for me to consider returning to Rivertown during any future visits to Hoi An. It’s too bad because the location is great!
Stayed 5 nights in Feb 2025

10/10 Excellent

Shakeel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff were welcoming, friendly and extremely helpful. I would stay again
Stayed 4 nights in Feb 2025