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Isana Hotel Dalat

3.0 star property

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Photo gallery for Isana Hotel Dalat

Exterior
Balcony
In-room safe, desk, free WiFi
Basic Double Room, 1 Double Bed | Balcony
Reception
Reviews
6.8

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
41-43 Truong Cong Dinh, Ward 1, Da Lat, Lam Dong
  • Popular LocationDa Lat Market5 min walk
  • Popular LocationCrazy House19 min walk
  • Popular LocationXuan Huong Lake2 min drive
  • AirportDa Lat (DLI-Lien Khuong)22 min drive

Room options

View all photos for Superior Twin Room 4 Pax

In-room safe, desk, free WiFi

Superior Twin Room 4 Pax

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
In-room safe
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
In-room safe
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room 3 Pax

In-room safe, desk, free WiFi

Superior Twin Room 3 Pax

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
In-room safe
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
In-room safe
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Da Lat

At Isana Hotel Dalat you'll be within just a 15-minute stroll of Da Lat Market and Cathedral of Da Lat. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services and luggage storage. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 3-property class Da Lat hotel include Linh Son Pagoda and Domaine de Marie Church.

What's nearby

  • Da Lat Market - 5 min walk
  • Lam Vien Square - 18 min walk
  • Crazy House - 19 min walk
  • Xuan Huong Lake - 2 min drive
  • Dalat Cable Car - 5 min drive

Getting around

  • Da Lat Station - 3 min drive
  • Da Lat (DLI-Lien Khuong) - 23 min drive

Restaurants

  • Sữa đậu nành Hoa Sữa - 1 min walk
  • Quán Hen - Bánh Ướt Lòng Gà, Bánh Mì Xíu Mại & Sữa Đậu Nành - 1 min walk
  • Mơi Craft Beer - 1 min walk
  • The Choco - 1 min walk
  • Bánh Căn Thy - 1 min walk

About this property

Isana Hotel Dalat

Comfortable hotel, walk to Da Lat Market
As a guest of Isana Hotel Dalat, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Isana Hotel Dalat also features dry cleaning/laundry services and a front desk safe.

Smoking is allowed in designated areas at this 3-star Da Lat hotel.

  • 19 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
Isana Hotel Dalat offers 19 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Da Lat hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 300000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Isana Hotel Dalat City
Isana Dalat City
Isana
Isana Hotel Dalat Hotel
Isana Hotel Dalat Da Lat
Isana Hotel Dalat Hotel Da Lat

Frequently asked questions

What is the cancellation policy at Isana Hotel Dalat?

Isana Hotel Dalat offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Isana Hotel Dalat?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Isana Hotel Dalat?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Are pets allowed at Isana Hotel Dalat?

No, pets are not allowed.

Isana Hotel Dalat Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 26 reviews" "
Rating 8 - Good. 12 out of 26 reviews" "
Rating 6 - Okay. 7 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 3 out of 26 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Chung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Poor service
The bathroom smelled so bad, we had to keep its door closed at all times. Asked to switch to another room, and was told no other room available. This was during the low season (August), we barely saw any other guest besides us. Receptionist girl was playing on her phone for a good several minutes while we waited for her to lead us to our room, dead tired from a long bus trip. Do yourself a favor and don't stay here, don't make the same mistakes we did! There are plenty other hotels in the vicinity that are in the same price range.
Stayed 2 nights in Aug 2019

2/10 Terrible

cuong

Travelled with family
Disliked: Staff & service
Greedy, money-hungry owner.
Horrible customer service. The woman at the front desk was fine when we checked in, but as soon as our stay ended, she did not even bother to attempt to be courteous, seeing how we are no longer of any value to her. After we checked out, we asked if we could use the restroom while waiting for our bus to arrive, this was what she said, and I quote "We don't have any restroom here!" This was after she ignored us until she could no longer because we kept trying to get her attention. We literally stood in front of the counter and she was sitting behind it, we kept saying "excuse me" multiple times to her and receiving no response whatsoever. That was not all. We rented a couple motorbikes from her. The gas tanks on them were empty when we received the bikes. Not a problem, we thought, maybe the previous customers were inconsiderate and didn't at least fill up a couple liters of gas or something. After we returned the bikes, we made sure to leave them with a quarter tank full of gas. Guess what we caught her doing? We went up to our rooms to prepare for check-out. When we came down, we saw her hastily removing a gas pump from the bikes. The woman was trying to siphon off the extra gas that we left in there for the next customers. It wasn't until then we realized that the bikes we received were not empty for no reason. She probably did this to every single one that she got back that had any gas left in it. Needless to say, we'd never stay there again.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
No window in some of the rooms !
Room was advertised as a normal mid range hotel, but when I checked in, I was told I had booked a small room with no window ! After refusing that I was given the room i would have expected for the price paid. Yourselves and the hotel should be clear about NOT having a window ! Without knocking someone unlocked my room door and tried to enter at 8-30am while i was still in the room. Suprisingly !
Stayed 5 nights in Jan 2019

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible staff
Rather disappointing, room was horrible, service was disgusting! Accused me of breaking the toilet intentionally

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to stay at
I stayed at this hotel once before and found it very good. The service is still good there. This time, the room they put my wife and I in, had a bad odour. We let the receptionist know and that afternoon she moved us to a better room. Great service. Thanks for the stay. We really enjoyed it. And it was lovely to be able to park our motorbike under the hotel, securely. If I was to mention the only downside to the stay, it would be the cleaning staff who clean the rooms each day. They threw away my toothbrush for some reason. And they didn’t leave an additional toilet paper roll there for our 3 day stay. On two separate days we had to ask for more. Perhaps you could speak to your cleaning staff to rectify this small issue. Thanks again.
Stayed 3 nights in Dec 2017

8/10 Good

Ben , New Zealand

Liked: Cleanliness, property conditions & facilities
Good location
They booked us into a room with no windows while we had booked one with windows. They then upgraded us to the penthouse with balcony to their credit. Great location however staff could be friendlier
Stayed 3 nights in Aug 2017

8/10 Good

Vachirapong, Bkk

Liked: Staff & service
Disliked: Cleanliness
non smoke room but smell cigaratte all over d fl
1st time and last time

6/10 Okay

SaSa

Disliked: Cleanliness

8/10 Good

Hoang, Thornhill, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience location.
The hotel room has good European style. Big window gave room a lot of light.