6/10 Okay
Mark
Travelled with family
29 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities
We requested a river view and they put us in a view of the city instead. The initial room was not clean and we asked to be moved to a river view which they accommodated and offered us vouchers for the inconvenience. Twice the air conditioning broke and we called and they quickly took care of it, but it was inconvenient to have it break down in the first place. The king room we stayed in was fairly small and there was not much space around the sink for two people. My wife has stayed there a few times and she says that this room was much different than the other rooms on the other side of the building, which are apparently nicer. The staff did go out of their way to help make amends. They also had a wedding two of the nights were there and you could hear the music easily in our room, but it did stop before it got late. Not sure if that is common or not. If we stay again, we would want to stay on the nicer side. I did love the river view. It was beautiful in the afternoons with the sunset.
The hotel is very convenient to the downtown area and there are many places to walk for coffee in the morning and for drinks and dinner at night.
Mark
Stayed 3 nights in Aug 2025