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Hotel Hacienda de Zapata

Property class: 3

Photo gallery for Hotel Hacienda de Zapata

A swimming pool with a clear blue water surface, surrounded by lush greenery and a white building with balconies.
A hotel room with two single beds, a wooden headboard, a nightstand with a vase of flowers, and a painting on the wall.
A multi-story building with a central courtyard, featuring balconies and a covered area with a checkered floor.
A courtyard with a multi-story building featuring balconies and a covered area.
A building with a white exterior, a satellite dish, and a parking area with directional arrows.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Business services
  • Room service
The current price is AU$68
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
Carr. Fed. Cuernavaca - Cuautla Km 11, No. 207, Jiutepec, Jiutepec, MOR, 62573
  • Place, Forum Cuernavaca
    ‪17 min drive‬
  • Place, AVERANDA
    ‪17 min drive‬
  • Place, Galerias Cuernavaca Mall
    ‪18 min drive‬

Room options

View all photos for Standard Single Room

A bedroom with a bed, a nightstand, a painting on the wall, and a window with curtains.

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A tray with bottles of Enjuague Bucal soap and a sign for Hacienda de Zapata.

Double Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple Room

A hotel room with two single beds, a wooden headboard, a nightstand with a vase of flowers, and a painting on the wall.

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

About the area

Jiutepec

At Hotel Hacienda de Zapata, you'll be 5.5 km (3.4 mi) from El Tepozteco National Park and 6.3 km (3.9 mi) from Forum Cuernavaca. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a 24-hour front desk, a terrace and a garden. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 3-property class Jiutepec hotel include Cuernavaca Cathedral and Tepozteco Pyramid.

What's nearby

  • Forum Cuernavaca - 17 min drive - 7.1 km
  • Chapultepec Ecological Park - 17 min drive - 7.9 km
  • AVERANDA - 17 min drive - 8.3 km
  • Galerias Cuernavaca Mall - 18 min drive - 9.0 km
  • El Tepozteco National Park - 20 min drive - 6.8 km

Getting around

  • Benito Juarez International Airport (MEX) - 103 min drive

Restaurants

  • ‪KFC Tejalpa - ‬17 min walk
  • ‪El Encuentro - ‬15 min walk
  • ‪barbacoa los arcos - ‬16 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Terraza 104 - ‬16 min walk

About this property

Hotel Hacienda de Zapata

Public spaces have free WiFi. Business amenities include a business centre and a meeting room. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Hacienda de Zapata. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Jiutepec hotel.

  • 34 guestrooms or units
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas
  • 1 conference room
Hotel Hacienda de Zapata offers 34 air-conditioned accommodations with a safe and an iron/ironing board. LED televisions come with cable channels.

Bathrooms include a shower. This Jiutepec hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 150.0 per night.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hacienda de Zapata
Hacienda de Zapata Cuernavaca
Hotel Hacienda de Zapata
Hotel Hacienda de Zapata Cuernavaca
Hotel Hacienda Zapata Cuernavaca
Hotel Hacienda Zapata
Hacienda Zapata Cuernavaca
Hotel Hacienda de Zapata Hotel
Hotel Hacienda de Zapata Jiutepec
Hotel Hacienda de Zapata Hotel Jiutepec

Frequently asked questions

What is the cancellation policy at Hotel Hacienda de Zapata?

Hotel Hacienda de Zapata offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hacienda de Zapata?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Hacienda de Zapata on 29 Nov 2026 start from AU$68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hacienda de Zapata?

Yep, Hotel Hacienda de Zapata has a free self car park.

Does Hotel Hacienda de Zapata have a pool?

Hotel Hacienda de Zapata has an outdoor pool.

Is there a free airport shuttle available at Hotel Hacienda de Zapata?

No, Hotel Hacienda de Zapata does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Hacienda de Zapata?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Hacienda de Zapata?

No, pets are not allowed.

Hotel Hacienda de Zapata Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 95 out of 274 reviews
Rating 8 - Good. 92 out of 274 reviews
Rating 6 - Okay. 58 out of 274 reviews
Rating 4 - Poor. 16 out of 274 reviews
Rating 2 - Terrible. 13 out of 274 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , we stayed a night and it was perfect no complains
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia , aire acondicionado y atención del personal
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Habitación limpia personal amable aire bien..mucho ruido en el cuarto de a lado platicaron con voz alta y risas hasta la madrugada.. Creo que la recepción tiene que tener reglas sobre mucho ruido o a una hora conveniente. La recepción está abajo de la habitación que estaba el escándalo ?!......
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente instalaciones y el trato! Muy recomendable
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
La alberca esta sucia y no hay restaurante y ahi cerca no hay que comer
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación en general bien Lara una noche. Sólo que si bien el aire acondicionado funcionó sin problemas, nosotros queríamos el ventilador y éste estaba en mal estado, muy ruidoso.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y muy amables. Lo único que vi es que el ventilador encima de la cama ya estaba en mal estado y rechina, pero con el aire acondicionado lo compensa.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, buena opción costo beneficio, el aire funciona sin problema, estancia tranquila, un poco de ruido al amanecer de los autos
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Aire bien la alberca no la ocupe
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Las camas estan un poquito incomodas, deberian considerar un poco más el tema de toallas ya que nosotros eramos 4 y solo nos dieron 2, me quedo muy cercano al lugar donde tuve mi evento. Agradezco la amabilidad de las recepcionistas y seguridad.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba limpia, el personal amable y la alberca limpia
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Buena atención y limpieza en la habitación. Cómo nota el restaurante estaba cerrado por mantenimiento, deberían comentarlo
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Amenities
Personal déspota, con falta de información, para el huésped, llegamos a las 1400 y no pudimos hacer el check in…
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El lugar muy limpio, a pesar de estar en un sitio bullicioso la habitación es silenciosa y permite descansar muy bien. Buena atención.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Ok bien
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Buena limpieza de la habitación, aunque la calidad de las toallas fue muy baja. Son pequeñas y absorben poco.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba impecable, el trato fue eficiente, amable del personal. Excelente servicio. Gracias
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo limpio, personal atento y amable
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia y en excelente condiciones
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
No usamos el aire Tampoco la alberca
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
El personal muy amable, la habitación cuenta con lo básico, no es lujosa pero cumple su función, el aire acondicionado funciona y la habitación limpia, fuimos una noche por una boda y todo súper bien
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La toalla de las manos estaba sucia. Hubo ruido toda la noche coml de bomba de agua. Al hacer mi chek out, me fue a revisar las toallas, que ni usé xq llevaba las mías. Estaban mugrosas y todavía las talló en el lavabo para ver si se les quitaba o me las cobraba. Las sábanas tebias manchas como se óxido. Sólo pasamos la noche para poder seguir manejando, para empezar las fotos me hicieron creer q era un espacio más lindo de lo q realmente es.
Stayed 1 night in Nov 2025