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Sisao Hotel-Café

3.0 star property

Photo gallery for Sisao Hotel-Café

Outdoor pool
Superior Suite
Exterior
Panoramic Suite
Economy Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View map
Calle Melchor Ocampo 13, Gualupita, Cuernavaca, MOR, 62280
  • Place, Cuauhnahuac Regional Museum
    ‪15 min walk‬
  • Place, Borda Gardens
    ‪19 min walk‬
  • Place, Cuernavaca Cathedral
    ‪6 min drive‬

Room options

View all photos for Basic Suite

Desk, free WiFi, bed sheets

Basic Suite

  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite

Desk, free WiFi, bed sheets

Comfort Suite

  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Cuernavaca

Sisao Hotel-Café places you in the centre of Cuernavaca, within just a 15-minute stroll of Plaza Cuernavaca and Calvario Church. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This hotel offers free WiFi in public areas. Additionally, you'll find a coffee shop/cafe and coffee/tea in a common area. Full breakfast is available daily between 8:00 AM and noon. .Attractions within a 30-minute drive of this 3-property class Cuernavaca hotel include Cuernavaca Cathedral and Tepozteco Pyramid.

What's nearby

  • Teopanzolco Archaeological Zone - 15 min walk - 1.3 km
  • Cuauhnahuac Regional Museum - 15 min walk - 1.3 km
  • Plaza de Armas - 15 min walk - 1.3 km
  • Borda Gardens - 19 min walk - 1.6 km
  • Cuernavaca Cathedral - 6 min drive - 1.2 km

Getting around

  • Benito Juarez International Airport (MEX) - 89 min drive

Restaurants

  • ‪Restaurante Vivaldi - ‬3 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪IHOP - ‬5 min walk
  • ‪Tacos "Leo - ‬6 min walk
  • ‪Comedor CAC Plaza Cuernavaca - ‬7 min walk

About this property

Sisao Hotel-Café

There's a coffee shop/cafe on site. Public spaces have free WiFi. Sisao Hotel-Café also features an outdoor pool and coffee/tea in common area.

Smoking is allowed in designated areas at this 3-star Cuernavaca hotel.

  • 7 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Smoking in designated areas
Sisao Hotel-Café offers 7 accommodations. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 80 to 200 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Café del Parque

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping on request

Outdoors

  • In a provincial park

Accessibility

  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Food and drink

  • Cookware, dishware, and utensils

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 80 to 200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24 hours a day.

Property is also known as

Hotel Casa del Parque
Sisao Hotel-Café Hotel
Sisao Hotel-Café Cuernavaca
Casa del Parque Hotel Boutique
Sisao Hotel-Café Hotel Cuernavaca
Casa del Parque Hotel Restaurante

Frequently asked questions

What is the cancellation policy at Sisao Hotel-Café?

Sisao Hotel-Café offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Sisao Hotel-Café?

No, there is no spa at this property. Spa Orlane is a short 13-minute walk away.

Does Sisao Hotel-Café have a pool?

Sisao Hotel-Café has an outdoor pool. The pool is open 24 hours.

Does Sisao Hotel-Café serve breakfast?

Sure does, full brekkie is served daily from 8:00 AM to noon.

Is there a free airport shuttle available at Sisao Hotel-Café?

No, Sisao Hotel-Café does not offer an airport shuttle service.

What time are check-in & check-out at Sisao Hotel-Café?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sisao Hotel-Café?

No, pets are not allowed.

Sisao Hotel-Café Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 4 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was prompt to solve a situation in my room passed midnight within a couple of minutes. What a great service!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, a 3 minutos caminando de la central de autobuses. Lindas instalaciones, y limpias.
Stayed 1 night in May 2025
Verified

6/10 Okay

Edgar

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Llegamos al check in a las 8:30 de la noche, si no es porque la puerta estaba una persona que la tenía abierta, nunca nos hubiéramos podido comunicar con el encargado, los teléfonos que vienen aquí en Expedia no lo contestan, lo que me dijo el encargo es que no pudo localizarme porque no tenía mi contacto, cuando mi teléfono está aquí en la plataforma, el lugar super ruidoso, hay un bar que tiene música en vivo hasta las 2 de la mañana y eso no te lo anticipan, cosa que deberían comunicar ya que esto es recurrente, en general muy mal, no regresamos, es la primera vez que tenemos una muy mala experiencia contratando con ustedes
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien , bonita el área y cómodo el lugar está muy bien para descansar he ir de compras la cafetería está muy buena solo que deberían de meter algunos vinos ho coctelería como mimosas piñas coladas y mini split Pero muy bonito y buen lugar aunque no tiene esas amenidades lo recomiendo
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Filip

Liked: Cleanliness, property conditions & facilities, room comfort
Problemas con el pago a través de Hotels.com/Expedia hizo que al inicio no quisieron que entráramos, y tuvimos que esperar unos minutos para que se arreglara. El problema parece ser de Hoteles.com, pero es la primera vez que nos ha pasado.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonitas las instalaciones y la parte automatizada de hacer check in.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Ale

Liked: Cleanliness, staff & service, property conditions & facilities
El Hotel está lindo, la habitación es muy pequeña, pero funciona bien para un par de noches. Me toco lluvio y había un filtración en la habitación y eso provocó que cayera polvo del techo. En general la estancia fue buena, no tuve contacto con nadie ya que te dan instrucciones claras por mensaje.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista del parque desde el cuarto
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Sabrina

Liked: Staff & service, room comfort
Disliked: Cleanliness
No entendí la dinámica de limpieza, en un hotel la hacen diario al menos que el huésped indique lo contrario, entonces en ningún momento preguntaron si podían entrar a hacerla. El piso de la habitación súper sucia, mucho polvo.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Gerardo

Liked: Staff & service, property conditions & facilities

Huésped satisfecho

El lugar muy agradable, pero cerca un restaurante con musica estridente hasta las 2:00 am¡¡¡ insoportable. El hotel esta ingenioso, pero falla el agua, necesitan un hidroneumático. El servicio excelente: es lo mejor, que cuidan del huésped. También hace falta que hagan la limpieza diaria del cuarto, salvo que el Huésped no lo quiera. Es recomendable, salvo los detalles
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

eyby

Stayed 1 night in Jan 2025
Verified

10/10 Excellent

maria candelaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024