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Holiday Inn Cuernavaca by IHG

Property class: 3.5

Photo gallery for Holiday Inn Cuernavaca by IHG

A swimming pool with lounge chairs and umbrellas, surrounded by tropical vegetation and a thatched-roof structure.
A stone arch bridge over a wooden pathway in a landscaped garden with various plants and a building in the background.
A lobby with a sofa, a piano, and a reception desk.
Restaurant
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$148
includes taxes & fees
27 Nov - 28 Nov

Explore the area

View map
Blvd. Diaz Ordaz 86 Col. Acapanzingo, Cuernavaca, MOR, 62440
  • Place, Ethnobotanical Garden and Museum of Traditional and Herbal Medicine
    ‪8 min walk‬
  • Place, Cuauhnahuac Regional Museum
    ‪12 min drive‬
  • Place, Plaza de Armas
    ‪12 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

A digital lock with a keypad and a display showing '8888'.

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A living room with a blue sofa, a patterned armchair, and a black coffee table.

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, a desk with a chair, a television, and a window with a view of greenery.

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

A small room with a wooden table and two chairs, a window with a view of greenery, a radiator, and a small table with a kettle and cups.

Standard Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

A hotel room with a wooden table and chairs, a small sofa with a pillow, a dresser, and a flat-screen TV mounted on the wall.

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a wooden desk, a black office chair, a desk lamp, a telephone, and a mirror on the wall.

Suite, 1 King Bed with Sofa bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

A modern bathroom with a large bathtub, a window with a cityscape view, and a shelf with toiletries.

Suite, 1 Bedroom

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a nightstand, a framed picture on the wall, and a door.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and a dresser.

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a bed, a desk with a lamp, a painting, and a view of palm trees through the window.

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

A bathroom with a toilet, a shower with a glass door, and two rolls of toilet paper on the wall.

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

A hotel room with a bed, a desk with a chair, a television, and a window with a view of greenery.

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cuernavaca

Holiday Inn Cuernavaca by IHG places you in the heart of Cuernavaca, within a 10-minute walk of Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and 1.8 km (1.1 mi) from Chapultepec Ecological Park. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free valet parking. .The restaurant, Las Cascadas, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers as well as access to a playground. 28417 square feet (2640 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and noon and on weekends between 7:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Near this 3.5-property class Acapantzingo hotel, you'll find Cuernavaca Cathedral.

What's nearby

  • Ethnobotanical Garden and Museum of Traditional and Herbal Medicine - 8 min walk - 0.8 km
  • Idilio Hacienda Club - 17 min walk - 1.5 km
  • Juan Soriano Museum - 12 min drive - 3.4 km
  • Cuauhnahuac Regional Museum - 12 min drive - 3.4 km
  • Plaza de Armas - 12 min drive - 3.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 100 min drive

Restaurants

  • ‪Gusto Cuernavaca Hotel&Restaurante - ‬10 min walk
  • ‪Carnes Al Carbon El Rey De Reyes - ‬5 min walk
  • ‪Don Atilio - ‬5 min walk
  • ‪Solariega - ‬8 min walk
  • ‪Don Crudo - ‬2 min walk

About this property

Holiday Inn Cuernavaca by IHG

As a guest of Holiday Inn Cuernavaca by IHG, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 28417 square feet (2640 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Cuernavaca by IHG. Free self parking and valet parking are available.

This 3.5-star Cuernavaca hotel is smoke free.

  • 120 guestrooms or units
  • 6 levels
  • 5 buildings
  • Conference rooms
  • 28417 sq ft of conference space
  • 2640 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Holiday Inn Cuernavaca by IHG offers 120 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cuernavaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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The price is AU$148
includes taxes & fees
3 Nov - 4 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 545 for adults and MXN 265 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Cascadas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 28,417 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 982.5 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 570.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 545 for adults and from MXN 265 for children
  • Pet fee: MXN 982.5 per pet, per night
  • Rollaway bed fee: MXN 570.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cuernavaca
Holiday Inn Hotel Cuernavaca
Holiday Inn Cuernavaca Hotel
Cuernavaca Holiday Inn

Frequently asked questions

What is the cancellation policy at Holiday Inn Cuernavaca by IHG?

Holiday Inn Cuernavaca by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Cuernavaca by IHG?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Cuernavaca by IHG on 27 Nov 2026 start from AU$148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Cuernavaca by IHG?

Yep, Holiday Inn Cuernavaca by IHG has a free self car park and free valet parking.

Does Holiday Inn Cuernavaca by IHG have a pool?

Holiday Inn Cuernavaca by IHG has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 9:00 PM.

Is Holiday Inn Cuernavaca by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Cuernavaca by IHG is a hit with families.

Does Holiday Inn Cuernavaca by IHG serve breakfast?

Yeah, buffet breakfast is served weekdays between 7:00 AM and noon and on weekends from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Holiday Inn Cuernavaca by IHG?

No, Holiday Inn Cuernavaca by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Cuernavaca by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Holiday Inn Cuernavaca by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Cuernavaca by IHG?

Dogs are welcome at Holiday Inn Cuernavaca by IHG, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Holiday Inn Cuernavaca by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1007 reviews
Rating 8 - Good. 306 out of 1007 reviews
Rating 6 - Okay. 76 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacious and perfect with the AC and amenities.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifu hotel. Very nice stay.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to spend the weekend
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good buffete breakfast. Good service.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great placec
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a relaxed weekend
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice and clean and accesible !!!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and attentive, the hotel is very clean and safe. Thank you for all your attention
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and cleanliness.

A very American style hotel with equal ammenities. Very clean, excellent maid service, comfy beds and super clean sheets and covers. Food was also good and sevice also. Would highly recommend it!
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a nice place, friendly staff, and overall comfort, then this is the place for you. All of the staff is extremely helpful and friendly especially for those who don’t speak Spanish. Oh and it’s also pet friendly so make sure you bring your 4 legged friends.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and inexpensive- air conditioning is not great . But otherwise nice hotel
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sss
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated policies, CERO interest in help their customers
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
K
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The gym is not good. Most of the machines do not work.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia estuvo muy bien, nadamas al momento de llegar la tarifa estaba más de $1,000.00 de lo que me habían cotizado al momento de hacer la reserva. Y lo comenté y me lo respetaron . El bufet estuvo delicioso.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Podría tener más limpieza la habitación
Stayed 3 nights in Jul 2026