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Hc Hotel Canarios Resort & Spa

Property class: 3

Photo gallery for Hc Hotel Canarios Resort & Spa

Pool
View from property
Property grounds
Interior
Property grounds

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View map
Av. Jose Ma Morelos #369. Col. Centro, Cuernavaca, 62000
  • Place, Cuernavaca Cathedral
    ‪5 min walk‬
  • Place, Borda Gardens
    ‪7 min walk‬
  • Place, Plaza de Armas
    ‪9 min walk‬

Room options

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Cuernavaca

At Hc Hotel Canarios Resort & Spa you'll be within just a 10-minute stroll of Museum of the City of Cuernavaca and Borda Gardens. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include massages and mani/pedis. At the hotel's own lounge bar, you can stop for a drink. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning continental breakfast is served between 8:00 AM and noon. .Sights within a 10-minute walk of this 3-property class Central Cuernavaca hotel include Robert Brady Museum and Cuernavaca Golf Club.

What's nearby

  • Cuernavaca Cathedral - 5 min walk - 0.5 km
  • Borda Gardens - 7 min walk - 0.6 km
  • Robert Brady Museum - 7 min walk - 0.6 km
  • Plaza de Armas - 9 min walk - 0.8 km
  • Cuauhnahuac Regional Museum - 10 min walk - 0.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 100 min drive

Restaurants

  • ‪Café Alondra - ‬9 min walk
  • Café Punta del Cielo
  • Marco Polo
  • ‪Amasijo - ‬6 min walk
  • ‪Casa Taxco - ‬8 min walk

About this property

Hc Hotel Canarios Resort & Spa

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hc Hotel Canarios Resort & Spa offers its guests 2 outdoor swimming pools.

This 3-star Cuernavaca hotel is smoke free.

  • 43 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hc Hotel Canarios Resort & Spa offers 43 air-conditioned accommodations with complimentary bottles of water and free toiletries. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.

Similar properties

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Hotel Borda Cuernavaca
Cuernavaca
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 723 reviews
The price is AU$83
includes taxes & fees
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Hotel Borda Cuernavaca

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 195 for adults and MXN 155 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hc Hotel Canarios Resort & Spa

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 195 for adults and from MXN 155 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hc Canarios & Spa Cuernavaca
Hc Hotel Canarios Resort & Spa Hotel
Hc Hotel Canarios Resort & Spa Cuernavaca
Hc Hotel Canarios Resort & Spa Hotel Cuernavaca

Frequently asked questions

What is the cancellation policy at Hc Hotel Canarios Resort & Spa?

Hc Hotel Canarios Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hc Hotel Canarios Resort & Spa?

Yep, there is an onsite spa at Hc Hotel Canarios Resort & Spa. You'll enjoy services like massages.

Does Hc Hotel Canarios Resort & Spa have a pool?

Hc Hotel Canarios Resort & Spa has 2 outdoor swimming pools.

What makes Hc Hotel Canarios Resort & Spa a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hc Hotel Canarios Resort & Spa.

Does Hc Hotel Canarios Resort & Spa serve breakfast?

Sure does, continental brekkie is available daily between 8:00 AM and noon.

Is there a free airport shuttle available at Hc Hotel Canarios Resort & Spa?

No, Hc Hotel Canarios Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hc Hotel Canarios Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hc Hotel Canarios Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hc Hotel Canarios Resort & Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at Hc Hotel Canarios Resort & Spa?

There isn't one on site, but Cuernavaca Golf Club is a short 8-minute walk away.

Hc Hotel Canarios Resort & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 11 out of 28 reviews
Rating 6 - Okay. 8 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Letica Caire

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Usualmente yo no pongo críticas en los hoteles, pero esta vez si lo merecen, la habitación sucia, las sábanas no las habían lavado y lo confirme cuando me di cuenta que había ropa en el closet del huésped anterior, aparte llegamos 2 hrs antes y nos cobraron 15pñ0 pesos por hora cuando yo había llamado y me dijeron que si las tenían no las daban sin problema, y al salir pedí una hora de extensión y me la negaron. El SR. . FERNANDO de repeccion poco empatica, Cabe mencionar que pagamos habitaciones y con todas fue igual. El desayuno bastante malo, solo huevos con jamon y dos salsas para chilaquiles y frijoles refritos. NO Pan No fruta, y a eso le llaman desayuno bufet. Que triste porque la ocación anterior había estado muy contenta. No vayan hay mejores en Cuernavaca de verdad.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Espiridión René

Disliked: Cleanliness
Increíblemente no teníamos toallas en la habitación y cuando las solicite me llevaron dos, pero una sucia, volví a solicitar otra. El secador de pelo descompuesto, solamente una sábana en las camas, increíble creerlo, es la primera vez que me sucede.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Ivan Alfredo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Habia toallas rotas y el inmueble descuidado
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Alberto Luis

Liked: Cleanliness, staff & service
Muy buena disposición del personal para ayudar
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Esperaba más

La atención fue buena pero la limpieza de la habitación estuvo muy mal, desde q llegamos el baño estaba sucio sobró todo la regadera y nos fuimos y seguía peor no movieron nada para barrer y seguía todo el polvo y un día estaban barriendo afuera a las 7 am y pues se supone q uno va a descansar y dormir hasta tarde
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

GERARDO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Falta limpieza en cuartos, mal olor
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

rick

Disliked: Cleanliness, amenities, property conditions & facilities
El. Personal muy bien pero la limpieza del baño muy mal el WiFi terrible la programación de la TV muy mal y el agua de las albercas muy fría y una alberca sucia la verdad deja mucho q desear en comparación con la. Fotos q subieron
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Erick

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Instalaciones viejas
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio justo
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Karina

Disliked: Cleanliness, staff & service, property conditions & facilities
Nos cancelaron echándoles la culpa a ustedes y no los respetaron la reserva
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Luz Elena

No lo recomiendo para hospedarse porque les importan los eventos privados y no los huéspedes para descansar, no hay opción de comida, no hay bebidas, no les interesa ofrecer buen servicio, según el restaurante es hasta las 8pm y no me quisieron atender a las 7.30 PM para una merienda de papas fritas , tuve que salir a buscar algo para merendar. NO LO RECOMIENDO NO VOLVERÉ , Recomiendo a expidió que no lo promocione
Verified review

6/10 Okay

Walter Daniel

Liked: Cleanliness
no salió agua caliente para bañarse
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

María Elvia

Liked: Cleanliness, staff & service
Las instalaciones ya están desgastadas, por la noche para que saliera agua caliente se desperdicio mucha agua, el personal es muy amable , pero en las fotos se veía más cómodo. La cama ses muyyy dura
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service
A mi me gusta a pasto
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Delia Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
La habitación a las 3 no estuvo lista . Solo fuimos un dia y no tuvimos agua ni en la noche ni el la mañana
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Arantza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones están muy lindas. El personal es muy atento. Aunque la habitación permitía entrar el ruido externo. Fuera de eso, disfrutamos la estancia, la alberca es linda y cómoda. Se siente como una mini villa.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Alfredo

Liked: Amenities
Muy atentos en el servicio tiene dos albercas una estaba descuidada pero se podia usar lo unico malo que puedo anotar son los colchones si necesitan invertir en ellos de verdad uno esoera descansar en camas confortables pero en general muy bien
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

ALMA PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Vanessa

Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Fernanda

Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

Concepcion

Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Andrea Isavela

Stayed 2 nights in Nov 2023