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Hotel Grand Vista Cuernavaca

3.0 star property

Photo gallery for Hotel Grand Vista Cuernavaca

View from property
View from property
Restaurant
LED TV
View from property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Avenida Paseo Del Conquistador, 57, Cuernavaca, MOR, 62230
  • Place, Portal D10
    ‪7 min walk‬
  • Place, La Paloma de la Paz
    ‪3 min drive‬
  • Place, University of the State of Morelos
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.0 out of 10
Good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom, City View

Standard Double Room, 1 Bedroom, City View

Standard Double Room, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

About the area

Cuernavaca

At Hotel Grand Vista Cuernavaca you'll be within a 10-minute walk of Portal D10 and 1.8 km (1.1 mi) from La Paloma de la Paz. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs. Added amenities include free Wi-Fi in public areas and a gym. Free continental breakfast is available daily between 8:00 AM and noon. There's also limited parking, along with the convenience of airport drop-off service. .Places within a 30-minute walk of this 3-property class Cuernavaca hotel include Parish of the Divine Savior and Museo de Cuauhnahuac.

What's nearby

  • Portal D10 - 7 min walk - 0.6 km
  • La Paloma de la Paz - 3 min drive - 2.7 km
  • University of the State of Morelos - 4 min drive - 3.8 km
  • Museo de Cuauhnahuac - 4 min drive - 3.0 km
  • Parish of the Divine Savior - 5 min drive - 2.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 79 min drive

Restaurants

  • ‪Fonda Doña Marce - ‬7 min walk
  • ‪Palace 69 - ‬1 min walk
  • ‪Mesón Gaucho - ‬9 min walk
  • ‪Santa Clara - ‬2 min walk
  • ‪Dreas - ‬5 min walk

About this property

Hotel Grand Vista Cuernavaca

Hotel Grand Vista Cuernavaca offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Grand Vista Cuernavaca. A shuttle from the hotel to the airport (available on request) is available for a fee.

Smoking is allowed in designated areas at this 3-star Cuernavaca hotel.

  • 29 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Hotel Grand Vista Cuernavaca offers 29 air-conditioned accommodations with free toiletries and portable fans. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from noon to 3:00 PM at scheduled times and on request
  • Onsite parking available only on request
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Free local calls
  • Laundry detergent
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 PM
Early check-in subject to availability
Early check-in fee: MXN 300
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand Vista Cuernavaca

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 700 per person
  • Airport shuttle fee per child: MXN 500 (from 3 to 9 years old)
  • Early check-in fee: MXN 300 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)
  • Spa fee: MXN 700

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Vista Cuernavaca Hotel
Grand Vista Cuernavaca Cuernavaca
Grand Vista Cuernavaca Hotel Cuernavaca

Frequently asked questions

What is the cancellation policy at Hotel Grand Vista Cuernavaca?

Hotel Grand Vista Cuernavaca offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Grand Vista Cuernavaca?

Onsite parking is limited.

Is there a spa on site at Hotel Grand Vista Cuernavaca?

Yep, there is an onsite spa at Hotel Grand Vista Cuernavaca. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Hotel Grand Vista Cuernavaca have a pool?

Hotel Grand Vista Cuernavaca has an outdoor pool. The pool is open 9:00 AM to 9:00 PM.

Does Hotel Grand Vista Cuernavaca serve breakfast?

You bet, free continental brekkie is offered daily between 8:00 AM and noon.

Is there a free airport shuttle available at Hotel Grand Vista Cuernavaca?

No, but there's a shuttle from the hotel to the airport that runs from noon - 3:00 PM on request for a fee.

Is there a bar or restaurant at Hotel Grand Vista Cuernavaca?

Yep, you can grab a meal at Hotel Grand Vista Cuernavaca's onsite restaurant.

What time are check-in & check-out at Hotel Grand Vista Cuernavaca?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Grand Vista Cuernavaca?

No, pets and service animals are not allowed.

Hotel Grand Vista Cuernavaca Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 17 out of 63 reviews
Rating 8 - Good. 20 out of 63 reviews
Rating 6 - Okay. 10 out of 63 reviews
Rating 4 - Poor. 8 out of 63 reviews
Rating 2 - Terrible. 8 out of 63 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

EMMANUEL

Liked: Staff & service
Disliked: Property conditions & facilities
El baño olía mal, la regadera también, al aire no le puedes cambiar la temperatura :(
Stayed 1 night in Dec 2024

8/10 Good

Sebastian J

Stayed 4 nights in Oct 2024

8/10 Good

Carlos

Liked: Staff & service, amenities
Need to fix the AC
Stayed 5 nights in Apr 2024

8/10 Good

oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

2/10 Terrible

Aversa

Disliked: Staff & service, property conditions & facilities
The pool area was nice non hot water you had to ask for hot water when I had to take a shower same for toilet paper the staff most of the time didn’t ask if you need something especially at the pool
Stayed 14 nights in Nov 2023

8/10 Good

Walter

Stayed 1 night in Aug 2023

8/10 Good

AVERSA

Stayed 10 nights in Jun 2023

8/10 Good

J.R.

Liked: Cleanliness, staff & service
Property was nice. Very clean. Staff was friendly. The curtains in my room didn't close.
Stayed 2 nights in May 2023

10/10 Excellent

Emma, Yakima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The cook was amazing and very hospitable.

10/10 Excellent

Emma, Yakima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible...they are super friendly and helpful. They made us feel very welcoming and comfortable. The breakfast is hands down amazing and don't get me started on the coffee. You can tell that they are remodeling the hotel and it is looking great.

8/10 Good

DELIA

Liked: Cleanliness
Mucho ruido en la noche. Música hasta las 6 am.
Stayed 1 night in Dec 2024

10/10 Excellent

Víctor Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Christian Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities
El agua de la alberca y las regaderas estaba fría
Stayed 1 night in Nov 2024

8/10 Good

DELIA

Liked: Staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Mala experiencia

Estuvimos solo una noche, a nuestra llegada la habitación estaba caliente, el AC estaba encendido y en 26 grados. Mencionaron que tenían un problema central con una “pastilla” que lo iban a solucionar por la tarde, esto no sucedió y no se nos notificó, únicamente dejaron un ventilador industrial encendido en la habitación. Todavía nos cobraron 100 pesos por cada hora por el early check in, honestamente es un hotel que no vale lo que cuesta, es viejo y descuidado. No lo recomendaría ni volvería.
Stayed 1 night in Nov 2024

8/10 Good

Rosa Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Las instalaciones de piscina, recepción están muy bien. La habitación envejecida, la jabonera con oxido y nunca salió agua caliente.
Stayed 1 night in Oct 2024

10/10 Excellent

Zahira

Stayed 1 night in Oct 2024

8/10 Good

Nestor Octavio

Liked: Cleanliness, staff & service, amenities
El cuarto del hotel apestaba horrible a cigarro y lo irónico era un letrero que decía “No Fumar”. No se contaba con servicio de agua caliente, cuando hoteles de menor precio lo tienen.
Stayed 1 night in Oct 2024

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio, buenas instalaciones y el personal muy amable
Stayed 1 night in Oct 2024

10/10 Excellent

DELIA

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación excelente. Limpia. Tranquila. Buen precio
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, muy cómodo y seguro
Stayed 2 nights in Sep 2024

8/10 Good

YUDITH

El olor se la.habitacion no era muy agradable.
Stayed 1 night in Sep 2024

4/10 Poor

Gonzalo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Habitación sin ventana. Fiesta en el piso superior hasta las 6 de la mañana. Insoportable. No pienso volver.
Stayed 1 night in Aug 2024

10/10 Excellent

Isidoro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice comfortable place. The pool was pretty . The gym was simple but good enough.
Stayed 1 night in Aug 2024

8/10 Good

Daniela Nöör

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Jul 2024