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Venue Batán Hotel & Suites

3.5 star property
Riverside hotel connected to a shopping centre in Cuenca with a full-service spa

Photo gallery for Venue Batán Hotel & Suites

Front of property
Standard Double Room | View from property
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Deluxe Double Room | Living area
Superior Room | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Kitchen
  • Spa
  • Gym
  • Parking included

Explore the area

View map
Av. 12 de Abril y Guayas, Cuenca, Azuay, 010107
  • Place, New Cathedral of Cuenca
    ‪12 min walk‬
  • Place, Calderon Park
    ‪14 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪17 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪7 min drive‬

Room options

View all photos for Standard Suite

Standard Suite

Standard Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 39 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Kitchenette
Mini-fridge
Dishwasher
TV
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Suite

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 52 sq m
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Kitchenette
Mini-fridge
Dishwasher
TV
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Sofa Bed

About the area

Cuenca

Venue Batán Hotel & Suites puts you in the heart of Cuenca, connected to a shopping centre and within just a 10-minute stroll of University of Cuenca's Orchid Garden and Museum of Extreme Art. Highlights at this hotel include a full-service spa, a restaurant and free daily breakfast. .A day of pampering can include sports massages and body scrubs along with reflexology and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Cuenca hotel include Casa de los Arcos Art Museum and Iglesia San Sebastián.

What's nearby

  • New Cathedral of Cuenca - 12 min walk - 1.0 km
  • Calderon Park - 14 min walk - 1.2 km
  • Río Tomebamba & Calle Larga - 17 min walk - 1.5 km
  • Alejandro Serrano Aguilar Stadium - 19 min walk - 1.6 km
  • Mall del Rio - 4 min drive - 2.3 km

Getting around

  • Unidad Nacional Tram Station - 12 min walk
  • 14n - Antonio Borrero Station - 20 min walk
  • Cuenca (CUE-Mariscal Lamar) - 19 min drive

Restaurants

  • ‪Jodoco Belgian Brew - ‬7 min walk
  • ‪Mangiare Bene - ‬9 min walk
  • ‪santorino pizza - ‬8 min walk
  • ‪Doña Charito - ‬6 min walk
  • ‪Laredos - ‬4 min walk

About this property

Venue Batán Hotel & Suites

Riverside hotel connected to a shopping centre in Cuenca with a full-service spa
Venue Batán Hotel & Suites offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Venue Batán Hotel & Suites. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cuenca hotel.

  • 15 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Venue Batán Hotel & Suites offers 15 accommodations with a safe and designer toiletries. Rooms open to balconies. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Accommodation at this 3.5-star hotel has kitchenettes with stovetops, microwaves, separate dining areas and dishwashers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of USD 15
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room roll-in shower
  • No lift
  • Portable shower seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • Streaming services

Food and drink

  • Dishwasher
  • Hob
  • Kitchenette
  • Late-night room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area

More

  • Desk
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Venue Batán Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 27.20 per vehicle (return, maximum occupancy 4)
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night
  • Hosted evening meal: USD 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Venue Batan & Suites Cuenca
Venue Batán Hotel & Suites Hotel
Venue Batán Hotel & Suites Cuenca
Venue Batán Hotel & Suites Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Venue Batán Hotel & Suites?

Venue Batán Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Venue Batán Hotel & Suites?

Yep, Venue Batán Hotel & Suites has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Venue Batán Hotel & Suites?

Yep, there is an onsite spa at Venue Batán Hotel & Suites. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

What makes Venue Batán Hotel & Suites a romantic place to stay?

Romance packages and a lounge bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Venue Batán Hotel & Suites.

Are there hot tubs in the rooms at Venue Batán Hotel & Suites?

No, but there are deep-soaking baths in the guestrooms.

Does Venue Batán Hotel & Suites serve breakfast?

Yep, free full brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Venue Batán Hotel & Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Venue Batán Hotel & Suites?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Venue Batán Hotel & Suites?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Venue Batán Hotel & Suites?

No, pets and service animals are not allowed.