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Socialtel Cuenca

3.0 star property

Photo gallery for Socialtel Cuenca

Bar (on property)
Unique Room
Lobby lounge
Lobby sitting area
Staircase

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View map
Calle Larga 7-93 y Luis Cordero, Calle Larga, Cuenca, Cuenca
  • Place, Río Tomebamba & Calle Larga
    ‪3 min walk‬
  • Place, Calderon Park
    ‪5 min walk‬
  • Place, New Cathedral of Cuenca
    ‪7 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪12 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • 15 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Small Room Shared Bathroom

Free WiFi, bed sheets

Small Room Shared Bathroom

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Free WiFi, bed sheets

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Unique Room

Unique Room

Unique Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room Economy

Free WiFi, bed sheets

Double Room Economy

  • 6 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room Standard

Free WiFi, bed sheets

Double Room Standard

  • 13 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room Superior

Free WiFi, bed sheets

Double Room Superior

  • 22 sq m
  • Sleeps 2
  • Free Wi-Fi

About the area

Cuenca

At Socialtel Cuenca you'll be within a short 5-minute stroll of Río Tomebamba & Calle Larga and Sombrero Museum. Highlights at this hostel include a restaurant, a bar/lounge and a rooftop terrace. .This smoke-free hostel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a microwave in a common area and a fridge in a common area. Full breakfast is available daily between 7:30 AM and 10:30 AM. .Near this 3-property class Downtown Cuenca hostel, you'll find Mall del Rio.
View more Hostels in CuencaOpens in a new window

What's nearby

  • Río Tomebamba & Calle Larga - 3 min walk - 0.3 km
  • Calderon Park - 5 min walk - 0.5 km
  • San Francisco Plaza Market - 5 min walk - 0.5 km
  • New Cathedral of Cuenca - 7 min walk - 0.6 km
  • Alejandro Serrano Aguilar Stadium - 9 min walk - 0.8 km

Getting around

  • 14n - Antonio Borrero Station - 9 min walk
  • Gaspar Sangurima Tram Station - 15 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪hostal | bar yakumama - ‬1 min walk
  • ‪Sunrise Cafe - ‬2 min walk
  • ‪El Mercado Cuenca - ‬1 min walk
  • ‪La Maria Cocina Libre - ‬2 min walk
  • ‪Chiplote - ‬1 min walk

About this property

Socialtel Cuenca

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. A rooftop terrace, a library, and multilingual staff are also featured at Socialtel Cuenca.

This 3-star Cuenca hostel is smoke free.

  • 67 guestrooms or units
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Locker space
  • Bar or lounge
  • Dining venue
Socialtel Cuenca offers 67 accommodations. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 4 to 5 for adults and USD 4 to 5 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 5 for adults and USD 4 to 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Selina Cuenca Hostel

Frequently asked questions

What is the cancellation policy at Socialtel Cuenca?

Socialtel Cuenca offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Socialtel Cuenca serve breakfast?

Sure does, full breakfast is available daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Socialtel Cuenca?

No, Socialtel Cuenca does not offer an airport shuttle service.

Is there a bar or restaurant at Socialtel Cuenca?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Socialtel Cuenca?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Socialtel Cuenca?

No, pets are not allowed.

Socialtel Cuenca Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 62 reviews
Rating 8 - Good. 14 out of 62 reviews
Rating 6 - Okay. 5 out of 62 reviews
Rating 4 - Poor. 7 out of 62 reviews
Rating 2 - Terrible. 3 out of 62 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super friendly staff!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the BEST hotels in cuenca

Our stay was great! We always come back to selinas everytime we travel to cuenca.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet ...
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Second time here. Wonderful.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Siu Shan

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Reception service is great and helpful. Decent breakfast. Prepare waiting 10 minutes for hot water shower and noise music until 3am.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was charged more than Expedia promised. My room was overlooking a very busy street and three of the eight nights incredibly loud music from a club blared into my room until 3 am. The staff was mostly friendly but Spanish is a necessity. I loved the room, bed was very comfortable, and the deck overlooking the Rio Tomabamba was my favorite place in the City.
Stayed 8 nights in Jul 2022
Verified

4/10 Poor

Giovanna

Disliked: Cleanliness, amenities, property conditions & facilities
I liked the breakfast and the hotel is in an area of ​​bars, karaoke bars, discos impossible to rest, only one day they cleaned the room, every time you walked the floor sounded... I asked for a room change but it was not possible...
Stayed 3 nights in Aug 2022
Verified

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
I liked my spacious room. I liked the view from my room. It was very noisy… Especially Thursday through Sunday. I tried to get breakfast on one morning. They were supposed to open at 7:30 AM. I was unable to get a cup of coffee at that time and it was close to 8 AM before they had breakfast ready. Due to time constraints, I left before I was able to have breakfast.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una buena experiencia, me encanto la estructura y que contaba con varios espacios.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Marcia

Liked: Staff & service
.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Diana

Liked: Amenities
Ruido y falta de agua caliente Excelente personal
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

kaely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho las instalaciones! Sin dudarlo volvería 😃
Stayed 1 night in Jul 2024
Verified

4/10 Poor

FRANCISCO

Disliked: Cleanliness, property conditions & facilities, room comfort

Habitaciones sin ventilación externa

La habitación que nos asignaron no tenia ventilación, la ventana era interna hacia un corredor, si eso se especificaba en la reserva, no la hubiera adquirido. El ventilador del baño tampoco funcionaba. El personal amable, pero no pudo solucionar mi pedido de cambio de habitación. Todo esto contrasta con lo agradable que es el desayuno en el rooftop con vista al río. El edificio es muy antiguo, se escucha a las personas caminar y hablar en las habitaciones contiguas y superiores. El último día una cucaracha apareció en el baño.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente atención
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Sofía

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, muy amables, confortable, regresaría me encontró la experiencia en Selina
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Edison

Disliked: Amenities, property conditions & facilities
El desayuno no acorde a lo ofrecido. Alimentos guardados de baja calidad.
Stayed 4 nights in Oct 2023
Verified

4/10 Poor

Marcos Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Todo empezó con la reserva al llegar al sitio era algo distinto a lo que me esperaba, una habitación con baño compartido por cuanto debí pagar un extra por tener un baño privado, se suponía que mi habitación sería con vista al rio pero eso tampoco fue así, al día siguiente por la mañana me pedían que abandone la habitación por cuanto “la reserva se cumplía” después de exponer y evidenciar que mi reserva era por días salimos a caminar para pasar el mal rato y como si fuera poco al regreso la habitación no le habían hecho el aseo. Es paradójico pensar que el sitio donde llegas a “descansar” cause tantas malestares juntos.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Daisy

Disliked: Cleanliness, property conditions & facilities
reservé una habitación con cama matrimonial y me dieron literas, toallas pequeñas y oscuras.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Nicolas Prado

Liked: Cleanliness, staff & service, amenities
El personal es muy amable y están muy abiertos en lo que necesites. El hotel está muy bien ubicado para llegar a todos los lugares turísticos caminando, y la zona se siente segura. Además, en las noches, hay movimiento porque hay restaurantes cerca. En la parte negativa, se siente que falta renovar muchas cosas del hotel, como la alfombra que lleva al restaurante que está vieja, o el baño de la habitación que está anticuado y mal mantenido. Además, la habitación no se parece ni de cerca a la que ponen en las fotos.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Paola Solange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo confortable
Verified

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uno de los mejores hostales donde haya estado.

El Selina Hostel de Cuenca superó mis expectativas en cuanto a infraestructura, ambiente, servicios y personal.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La seguridad
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Ana Daniely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar aconchegante e funcionários muito atenciosos. Uma pena não ter restaurante la.
Stayed 1 night in Mar 2022