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Sanchz Aqua Lounge Hotel by Chat Noir

3.0 star property
Hotel in Cuenca with full-service spa and indoor pool

Photo gallery for Sanchz Aqua Lounge Hotel by Chat Noir

Sauna, hot tub, steam room, massages
Restaurant
Deluxe Double Room, Garden View
Sauna, hot tub, steam room, massages
Indoor spa tub

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$37
18 Feb - 19 Feb

Explore the area

View map
Av. de los Cerezos, Cuenca, Azuay, 010215
  • Place, University of Cuenca's Orchid Garden
    ‪6 min drive‬
  • Place, San Sebastian Plaza
    ‪6 min drive‬
  • Place, Calderon Park
    ‪7 min drive‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪10 min drive‬

Room options

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 2 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View

Deluxe Double Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 2 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

About the area

Cuenca

At Sanchz Aqua Lounge Hotel by Chat Noir you'll be 3.3 km (2.1 mi) from San Sebastian Plaza and 3.3 km (2.1 mi) from Museum of Modern Art. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include massages along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free full breakfast is offered between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 3-property class San Sebastián hotel, you'll be 3.4 km (2.1 mi) from Iglesia San Sebastián and 3.6 km (2.2 mi) from San Cenaculo Church.

What's nearby

  • University of Cuenca's Orchid Garden - 6 min drive - 3.8 km
  • San Sebastian Plaza - 6 min drive - 3.5 km
  • Casa de los Arcos Art Museum - 6 min drive - 3.8 km
  • Calderon Park - 7 min drive - 4.2 km
  • Alejandro Serrano Aguilar Stadium - 7 min drive - 4.6 km

Getting around

  • Rio Yanuncay Tram Station - 5 min drive
  • 14n - Antonio Borrero Station - 17 min drive
  • Cuenca (CUE-Mariscal Lamar) - 21 min drive

Restaurants

  • ‪Cervimundo Gastro Pub - ‬18 min walk
  • ‪Bird And Beast - ‬8 min walk
  • ‪Cristo del Consuelo - ‬17 min walk
  • ‪Restaurante María Asunción - ‬19 min walk
  • ‪Chuzos De Balsay - ‬10 min walk

About this property

Sanchz Aqua Lounge Hotel by Chat Noir

Hotel in Cuenca with full-service spa and indoor pool
Sanchz Aqua Lounge Hotel by Chat Noir offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Sanchz Aqua Lounge Hotel by Chat Noir also features tour/ticket assistance, coffee/tea in common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cuenca hotel.

  • 13 guestrooms or units
  • Full breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
Sanchz Aqua Lounge Hotel by Chat Noir offers 13 accommodations. This accommodation offers separate sitting areas and includes desks. This Cuenca hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Desk
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sanchez By Chat Noir Cuenca
Sanchez hotel Spa by Chat Noir Hotel
Sanchez hotel Spa by Chat Noir Cuenca
Sanchez hotel Spa by Chat Noir Hotel Cuenca

Frequently asked questions

Is parking available at Sanchz Aqua Lounge Hotel by Chat Noir?

Yep, Sanchz Aqua Lounge Hotel by Chat Noir has a free self car park.

How much does it cost to stay at Sanchz Aqua Lounge Hotel by Chat Noir?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Sanchz Aqua Lounge Hotel by Chat Noir on 18 Feb 2026 start from AU$37.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Sanchz Aqua Lounge Hotel by Chat Noir?

Yep, there is an onsite spa at Sanchz Aqua Lounge Hotel by Chat Noir. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Sanchz Aqua Lounge Hotel by Chat Noir have a pool?

Sanchz Aqua Lounge Hotel by Chat Noir has an indoor pool.

Does Sanchz Aqua Lounge Hotel by Chat Noir serve breakfast?

Yep, free full brekkie is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sanchz Aqua Lounge Hotel by Chat Noir?

No, Sanchz Aqua Lounge Hotel by Chat Noir does not offer an airport shuttle service.

Is there a bar or restaurant at Sanchz Aqua Lounge Hotel by Chat Noir?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sanchz Aqua Lounge Hotel by Chat Noir?

Check-in begins at 1:00 PM. Check-out time is noon.

Sanchz Aqua Lounge Hotel by Chat Noir Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 3 out of 18 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Laurie

Travelled with family and small children
Disliked: Amenities
Bad service
Stayed 1 night in Nov 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome people and space.
Stayed 1 night in Sep 2025

6/10 Okay

Esteban

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Madeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, the pool and the spa
Stayed 1 night in Jun 2025

2/10 Terrible

Jessica, Guayaquil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible las instalaciones
Stayed 1 night in Sep 2025

8/10 Good

Maria Ileana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

ANDRES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas estadía, se demoraron un poco en calentar el agua de la piscina
Stayed 1 night in Jul 2025

4/10 Poor

Andreas

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Die Hunde haben die ganze Nacht über gebellt, der Vorhang am Fenster ließ sich nicht schließen und extrem kleines Dreibett (!) Zimmer.
Stayed 1 night in Jul 2025

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025