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Hotel Plaza

Property class: 2

Photo gallery for Hotel Plaza

A room with two beds, a wooden ceiling, a stone wall, and a door leading to a shower area.
A bathroom with a marble sink, a large ornate mirror, and a hand dryer on the wall.
A hotel entrance with a reception area and a sign reading "Hotel Plaza".
A hallway with wooden flooring, a yellow wall, and a black decorative panel with embossed designs.
A room with a wooden floor, a black leather sofa, a wooden chair, a small table, and a wall-mounted heater.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
C/ Sándalo, 1, Cuenca, Cuenca, 16004
  • Place, Hanging Houses of Cuenca
    ‪7 min drive‬
  • Place, Cuenca Cathedral
    ‪7 min drive‬
  • Place, San Pablo Footbridge
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

A room with a wooden bed, a decorative headboard, a wall-mounted artwork, and a green curtain.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

A bed with a wooden headboard, a white pillow, and a patterned blanket.

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with wooden beams, a stone accent wall, and a bed with patterned bedding.

Standard Triple Room

  • 15 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

About the area

Cuenca

Hotel Plaza puts you in the heart of Cuenca, connected to a shopping centre and within a 20-minute stroll of Museum of Palaeontology of Castilla-La Mancha and Ars Natura. Highlights at this hotel include in-room free WiFi and LED TVs. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Places within a short walk of this Cuenca hotel include Serranía de Cuenca and within a 20-minute walk you'll find Los Tiradores.

What's nearby

  • Museum of Palaeontology of Castilla-La Mancha - 14 min walk - 1.2 km
  • Castile-La Mancha Science Museum - 19 min walk - 1.7 km
  • Hanging Houses of Cuenca - 7 min drive - 2.5 km
  • Cuenca Cathedral - 7 min drive - 3.2 km
  • San Pablo Footbridge - 8 min drive - 2.9 km

Getting around

  • Cuenca Station - 8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 105 min drive

Restaurants

  • ‪Meson Jose - ‬12 min walk
  • ‪Telepizza - ‬4 min walk
  • ‪Sidrería La Figal - ‬5 min walk
  • ‪Melatte café - ‬16 min walk
  • ‪McDonald's - ‬14 min walk

About this property

Hotel Plaza

Hotel Plaza offers its guests a vending machine, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hotel Plaza also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Cuenca hotel is smoke free.

  • 19 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
Hotel Plaza offers 19 accommodations with blackout curtains. This individually decorated and furnished accommodation includes desks. LED televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
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The price is AU$90
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Hotel Exe Cuenca

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • Archery

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check in from 10:00 AM to 2:00 PM and 5:30 PM to 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 9 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Plaza Cuenca
Plaza Cuenca
Hotel Plaza Hotel
Hotel Plaza Cuenca
Hotel Plaza Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Hotel Plaza?

Hotel Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Plaza?

Yep, Hotel Plaza has a free self car park.

Are there any beaches close to Hotel Plaza?

The closest beach to Hotel Plaza is Playa Artificial (2.8 km).

Is Hotel Plaza family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Plaza is a hit with families.

Is there a free airport shuttle available at Hotel Plaza?

No, Hotel Plaza does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Plaza?

Check-in is from 10:00 AM to 2:00 PM, and 5:30 PM to 8:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Plaza?

Cats and dogs are welcome at Hotel Plaza, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 4 kg per pet.

Hotel Plaza Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 11 out of 28 reviews
Rating 6 - Okay. 7 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

QUAINT HOTEL; PARKING NOT SO GOOD.

Hotel La Plaza is an interesting hotel because if its decor. The receptionist was delightful and had taken heed of my email prior to arrival as to choice of room. Parking on the road is not so bad at weekends as the health centre opposite the hotel is closed, but during working hours (8 am to 9 pm) you are not allowed to park. The risk is that your car will be towed away and you will be fined, so pay careful attention to the notices.
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Their availability for service (check-in, check-out, etc.) is not always strictly on the schedule they say it is. The location for the price is okay, near busses, but depending on where you want to go in the historic area, it is 20 to 30 minutes walking (12 minutes by bus) -- uphill to Plaza Mayor, downhill coming back, not as convenient as some other similarly priced hotels.
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Ma Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención

Segunda ocasión que me hospedo en este hotel y la atención de Flora ha sido excelente. La habitación muy cómoda
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Atención de primera, habitacion amplia y cómoda
Stayed 2 nights in Jan 2022
Verified review

6/10 Okay

Guadalupe

Liked: Cleanliness, property conditions & facilities, room comfort

Registro con incidencias

Al llegar nos dijeron que no teníamos reserva con Hotels.com sino con Expedia y que la reserva eran dos habitaciones individuales. Les enseñé mi reserva con Hotels.com y los detalles donde ponia 2 habitaciones con dos personas cada una y nos dijeron que gracias a q este fin de semana no habia problemas y podian darnos las habitaciones dobles que sino no hubiera sido posible. También nos dijeron que el precio no se correspondia con el de la reserva. Al final nos cobraron el precio de la reserva y nos dieron dos habitaciones dobles pero no sabemos porque esa confusión. Segun ellos no trabajan con Hotels.com.
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ми отримали те, що й хотіли

Скромний бюджетний готель, зручно розташований для подорожуючих. Цілком задовольняє на 1-2 ночі
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención

La recepción fue excelente de 18 países visitados y no se cuantas ciudades es el mejor recibimiento y atención para que conociera los sitios más importantes de la provincia de Cuenca y es tanto que volveré porque me faltó tiempo. Gracias, gracias y gracias esperando volver pronto.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recepcion

Personal en recepción muy agradable y servicial. Te dan muy buena información sobre la ciudad, que ver y como moverte por ella.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

María Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Todo perfecto salvo el extractor

Todo perfecto, salvo el ruido constante de un extractor .
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estaba muy bien, a 20 minutos del centro caminando, hay restautantes cerca que se desayuna, se come y se cena a buen precio y con menús diarios. La recepcionista, Flora, muy amable, te explica que visitar y donde puedes tomar algo.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly. Helpful in directing us to he sites in the area. Nice a quiet had a great sleep.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto. Excelente ubicación, buen trato, buena guía para visitar la ciudad.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy bonito, familiar, limpio y además el personal te trata fenomenal y te informa sobre que visitar y que rutas seguir en la ciudad.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

jeanAlain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon plan pour visiter une très belle ville

- hôtel facilement accessible avec possibilité de garer son véhicule gratuitement dans la rue. - très bon accueil. - très bonne literie * insonorisation des chambres perfectible toutefois (gêne si voisins un peu brubans...)
Stayed 1 night in Oct 2017
Verified review

10/10 Excellent

Leyre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto para una escapada

Si buscas algo para dormir e irte a hacer turismo es perfecto. La habitación no es muy grande pero tiene lo necesario para estar a gusto: una cama cómoda, máquina de aire caliente o frío, televisión y un baño privado con una ducha que funciona a la perfección. Además no está muy lejos del casco antiguo, a unos 20 minutos andando. Aún que lo mejor de este hotel, sin duda, son las personas que lo llevan que están encantados de resolverte todas las dudas que tengas y de aconsejarte los mejores sitios para visitar y comer.
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super value

Exceptionally helpful staff, large quirky bedrooms, comfy bed, super clean, within easy 20min walk of old town. 2in1 gel/shampoo provided. Cafe next door. On street parking not difficult to find. Would book here again.
Verified review

6/10 Okay

Verified traveller

Son los bajos de un edificio. Está limpio y es confortable. Esta algo alejado del casco antiguo.
Verified review

10/10 Excellent

Anon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful art hotel with African experience.

Wonderful African art hotel. Convenient for bus to/from Madrid and also for walking to the old town. Staff welcoming and very helpful. Although the rooms are not sound proofed this did not prove to be a problem. The bathroom had a wonderful granite sink. I would definitely stay here again. Also convenient for a gourmet restaurant called Raff. I was here for only 1 night which I would say was not really not enough so I am definitely keen to return.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good Budget Hotel

Good Hotel for 1 night stay. Room was a bit too small.
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Agua de la ducha fria

Exceso de decoración en madera que produce un olor no muy agradable. El hotel está en una sola planta. Como te toque una habitación de las últimas y esté el hotel lleno, no te llega el agua caliente a la ducha
Verified review

8/10 Good

Anneli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice, clean hotel near to the bus and train stations, Very good bathroom.
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel, lo recomiendo

La habitación que nos tocó era muy bonita, fuimos solo para una noche y la verdad es que nos gustó bastante. El problema principal es que estaba bastante encajonada y el edificio de al lado nos tapaba toda la luz del sol, así que era fría y un poco oscura. Por la noche, cuando estabas en silencio, se podía escuchar a los otros huéspedes caminando hacia sus habitaciones. A pesar de que está bastante nuevo, esta un poco lejos del casco antigüo, así que si lo que quieres es caminar, esta muy bien, pero sino, es mejor que cojas el coche. La dueña, Flora, fue muy amable desde que entramos hasta que nos fuimos. Nos informó de visitas que podíamos hacer con otros huéspedes del hotel, o si queríamos ir solos, también nos dijo sitios interesantes donde ir. Para desayunar nos dijo que fuéramos á una cafetería cercana y nos dio unos vales descuento. En general estuvo muy bien, y desde luego que repetiremos.
Verified review

6/10 Okay

Mercedes

Liked: Cleanliness, staff & service
Disliked: Room comfort
El hotel está muy bien decorado,pero le faltaban en la habitación lamparillas de noche y sillas.además no tiene bar.
Verified review

6/10 Okay

Sari Jaana Kristiina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Enkelt boende , rena rum och trevlig personal

Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Luis Mariano

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022