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Four Points By Sheraton Cuenca

3.5 star property
Pet-friendly hotel connected to the convention centre in Cuenca with free breakfast

Photo gallery for Four Points By Sheraton Cuenca

Indoor pool
Fitness facility
Breakfast, lunch, dinner served; Latin American cuisine
Lobby sitting area
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Free airport shuttle
  • Pet-friendly
The current price is AU$159
9 Nov - 10 Nov

Explore the area

View map
Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 010169
  • Place, Mall del Rio
    ‪1 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪4 min drive‬
  • Place, New Cathedral of Cuenca
    ‪5 min drive‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪7 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

8.6 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Cuenca

You'll be connected to the convention centre at Four Points By Sheraton Cuenca, and within a 20-minute stroll of Mirador de Turi and Museum of Metals. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna. Business amenities include meeting rooms and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of a free airport shuttle. .Places within a short walk of this 3.5-property class Cuenca hotel include Mall del Rio and within a 30-minute walk you'll find Cuenca Botanical Garden.

What's nearby

  • Mall del Rio - 1 min walk - 0.0 km
  • Alejandro Serrano Aguilar Stadium - 3 min drive - 2.3 km
  • Calderon Park - 4 min drive - 3.1 km
  • Río Tomebamba & Calle Larga - 4 min drive - 3.1 km
  • New Cathedral of Cuenca - 5 min drive - 3.4 km

Getting around

  • Unidad Nacional Tram Station - 7 min drive
  • 14n - Antonio Borrero Station - 18 min drive
  • Cuenca (CUE-Mariscal Lamar) - 19 min drive

Restaurants

  • ‪Mocagi - San - ‬2 min drive
  • ‪Anubis Restaurant - ‬17 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Pizza Hut Express - ‬4 min walk
  • ‪Rossini - ‬13 min walk

About this property

Four Points By Sheraton Cuenca

Pet-friendly hotel connected to the convention centre in Cuenca with free breakfast
Four Points By Sheraton Cuenca offers its guests a health club, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Four Points By Sheraton Cuenca. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 3.5-star Cuenca hotel is smoke free.

  • 120 guestrooms or units
  • 10 levels
  • Conference rooms
  • Built in 2017
  • Local cuisine
  • Breakfast available (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points By Sheraton Cuenca offers 120 accommodations with iPod docking stations and laptop-compatible safes. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

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Oro Verde Cuenca
  • Pool
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  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, 523 reviews
The price is AU$160
9 Nov - 10 Nov
Oro Verde Cuenca

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free local cuisine breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Health club
  • Hot tub
  • Pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (61 centimetre high)
  • Height-adjustable showerhead
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 22 October 2025 to 25 October 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Cuenca Hotel
Four Points Sheraton Cuenca
Four Points By Sheraton Cuenca Hotel
Four Points By Sheraton Cuenca Cuenca
Four Points By Sheraton Cuenca Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Four Points By Sheraton Cuenca?

Four Points By Sheraton Cuenca offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points By Sheraton Cuenca?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Cuenca on 9 Nov 2025 start from AU$158.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points By Sheraton Cuenca?

Yep, Four Points By Sheraton Cuenca has a free self car park.

Does Four Points By Sheraton Cuenca have a pool?

Four Points By Sheraton Cuenca has a pool. The pool is open 9:00 AM to 9:00 PM. The property will be renovating the swimming pool from October 22 2025 until October 25 2025 (completion date subject to change).

What makes Four Points By Sheraton Cuenca a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Four Points By Sheraton Cuenca.

Is Four Points By Sheraton Cuenca family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Four Points By Sheraton Cuenca is a hit with families.

Does Four Points By Sheraton Cuenca serve breakfast?

Sure does, complimentary local cuisine brekkie is on offer weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Four Points By Sheraton Cuenca?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Four Points By Sheraton Cuenca?

Yep, they've got a lounge bar and an onsite restaurant that serves Latin American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points By Sheraton Cuenca?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Four Points By Sheraton Cuenca?

Cats and dogs are welcome at Four Points By Sheraton Cuenca, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.