See all properties
Save

El Dorado Cuenca

Property class: 4

Photo gallery for El Dorado Cuenca

A modern hotel with a glass facade, a reception desk, and a dining area visible through the windows.
A modern lobby with a leather sofa, glass coffee table, and wooden chairs.
A conference room with a long table set for a meeting, equipped with chairs and a banner advertising the hotel.
A modern hotel lobby with a wooden staircase, a reception desk, and a potted plant.
A hotel room with two beds, a nightstand with a phone, and a window with curtains.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Gym
The current price is AU$125
26 Oct - 27 Oct

Explore the area

View map
Gran Colombia 7-87 y Luis Cordero, Cuenca, Azuay
  • Place, Calderon Park
    ‪2 min walk‬
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪10 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪10 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a large bed, two bedside tables, a telephone, and wall-mounted lamps.

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with two beds, wooden wardrobe, and wall-mounted lights.

Standard Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Triple Room

A hotel room with two beds, wooden flooring, and a neutral color scheme.

Standard Triple Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free wired internet

View all photos for Junior Suite

A living room with a sofa, a chair, a coffee table, a flat-screen TV, and a vase on a shelf.

Junior Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Suite

A living room with a sofa, armchairs, a glass coffee table, a potted plant, and a painting on the wall.

Superior Suite

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

Cuenca

El Dorado Cuenca puts you in the heart of Cuenca, within steps of Calderon Park and Cúpulas Lookout. Highlights at this Art Deco hotel include free buffet breakfast, a restaurant and free self-parking. .The restaurant, Goda, serves Asian cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and sauna. Business amenities include meeting rooms, a 24-hour business centre, and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning free breakfast is served. .Places within a short walk of this 4-property class Downtown Cuenca hotel include New Cathedral of Cuenca and Río Tomebamba & Calle Larga is within 15 minutes.

What's nearby

  • Calderon Park - 2 min walk - 0.2 km
  • New Cathedral of Cuenca - 3 min walk - 0.3 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
  • San Sebastian Plaza - 12 min walk - 1.0 km
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 1.5 km

Getting around

  • 14n - Antonio Borrero Station - 2 min walk
  • Gaspar Sangurima Tram Station - 7 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Chocolateria Dos Chorreras - ‬4 min walk
  • ‪Balcon Quiteño - ‬5 min walk
  • ‪Raymipampa - ‬3 min walk
  • ‪Mansion Matilde - ‬2 min walk
  • ‪Coffee Lovers - ‬4 min walk

About this property

El Dorado Cuenca

El Dorado Cuenca offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly El Dorado Cuenca. Free self parking is available.

This Art Deco Cuenca hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1970
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
El Dorado Cuenca offers 52 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down duvets and premium bedding. LED televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Cuenca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

An outdoor patio with tables and chairs, a trash can, and a view of a historic building with a dome and towers.
Vaway Hotel
Downtown Cuenca
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, 170 reviews
The price is AU$86
27 Sept - 28 Sept
Vaway Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Fogo Grill and Bar
  • Goda

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (92 centimetre wide door)
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1970
  • Locally sourced food prioritised
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Cuenca

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Cots (infant beds) are available for USD 25.0 per night.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

El Dorado Cuenca
El Dorado Hotel Cuenca
El Dorado Hotel Hotel
El Dorado Hotel Cuenca
El Dorado Hotel Hotel Cuenca

Frequently asked questions

What is the cancellation policy at El Dorado Cuenca?

El Dorado Cuenca offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Dorado Cuenca?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at El Dorado Cuenca on 26 Oct 2026 start from AU$125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Dorado Cuenca?

Yep, El Dorado Cuenca has a free self car park.

Is there a spa on site at El Dorado Cuenca?

There's no onsite spa, but this property does offer services like massages.

What makes El Dorado Cuenca a romantic place to stay?

A lounge bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at El Dorado Cuenca.

Is El Dorado Cuenca family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that El Dorado Cuenca is a hit with families.

Does El Dorado Cuenca serve breakfast?

Sure does, free buffet breakfast is on offer daily.

Is there a free airport shuttle available at El Dorado Cuenca?

No, El Dorado Cuenca does not offer an airport shuttle service.

Is there a bar or restaurant at El Dorado Cuenca?

Yep, they've got a lounge bar and an onsite restaurant that serves Asian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at El Dorado Cuenca?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at El Dorado Cuenca?

No, pets and service animals are not allowed.

El Dorado Cuenca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 159 out of 233 reviews
Rating 8 - Good. 42 out of 233 reviews
Rating 6 - Okay. 18 out of 233 reviews
Rating 4 - Poor. 5 out of 233 reviews
Rating 2 - Terrible. 9 out of 233 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great, staff was excellent
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good choice
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
The hotel is good, the service is good I recommend it, ok hotels.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room, terrific breakfast and great staff. The room was lovely and very comfortable. Terrific location!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and well maintained property with excellent staff.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, providing us +1 service!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff and conveniently located.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service food from Goda was excellent …
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Excellent stay for many reasons. Great staff, great location, excellent breakfast, close to all restaurants and shops, safe.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to Cuenca's Square. The rooms are well designed and the staff is very professional and courteous...
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, but was difficult to get hot water everyday.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
the staff of the El Dorado Hotel is courteous, efficient and knowledgeable. They made our stay smooth and enjoyable. Restaurant staff were very efficient and courteous. Our stay at the beautiful Hotel El Dorado was wonderful
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Older but well maintained. Close to shopping and dinning.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice as always
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
The staff went above and beyond during are extended stay to make sure we were comfortable. I was there for eye surgery and they made sure my stay was as smooth as possible.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I did like the excellent service, the rooms are nice, comfortable, and very clean. Delicious food, and the hotel is located right in the heart of Cuenca. Will be back. Thank you. Marcelo Duran.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 3 nights in Oct 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff are nice and the hotel is clean and elegant. But the rooms are very small and all equipment (everything from the gym to the hairdryers) is ancient and on its last legs.
Stayed 3 nights in Dec 2023