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Casa Ruth Hotel Boutique

Property class: 3.5

Photo gallery for Casa Ruth Hotel Boutique

Reception
Exterior
Terrace/patio
Deluxe Double Room, 1 Queen Bed
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
Vargas Machuca 11-50, Gaspar Sangurima, Cuenca, Azuay, 010101
  • Place, Calderon Park
    ‪7 min walk‬
  • Place, New Cathedral of Cuenca
    ‪9 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪12 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room

Laptop workspace, free WiFi, individually decorated

Deluxe Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 Queen Bed

Luxury Room, 1 Queen Bed

Luxury Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Laptop workspace, free WiFi, individually decorated

Presidential Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Duplex, 1 Bedroom

Laptop workspace, free WiFi, individually decorated

Family Duplex, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

About the area

Cuenca

Casa Ruth Hotel Boutique puts you in the heart of Cuenca, connected to the convention centre and within a 20-minute stroll of Calderon Park and New Cathedral of Cuenca. Highlights at this hotel include in-room free WiFi, balconies and plasma TVs. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a rooftop terrace. Other amenities include laundry facilities, a microwave in a common area and a fridge in a common area. Each morning free buffet breakfast is offered between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3.5-property class Cuenca Historic Center hotel include Río Tomebamba & Calle Larga and Pumapungo Archaeological Park.

What's nearby

  • Plaza Rotary Market - 2 min walk - 0.2 km
  • Calderon Park - 7 min walk - 0.6 km
  • New Cathedral of Cuenca - 9 min walk - 0.8 km
  • Río Tomebamba & Calle Larga - 12 min walk - 1.0 km
  • Puente Roto - 12 min walk - 1.0 km

Getting around

  • Gaspar Sangurima Tram Station - 1 min walk
  • Luis Cordero (Hermano Miguel) Station - 5 min walk
  • Cuenca (CUE-Mariscal Lamar) - 3 min drive

Restaurants

  • ‪Balcon Quiteño - ‬4 min walk
  • ‪Raymipampa - ‬10 min walk
  • ‪Monte Bianco San Blas - ‬6 min walk
  • ‪Coffee Lovers - ‬4 min walk
  • ‪Mansion Matilde - ‬9 min walk

About this property

Casa Ruth Hotel Boutique

WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A rooftop terrace, a library, and multilingual staff are also featured at Casa Ruth Hotel Boutique. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Cuenca hotel.

  • 12 guestrooms or units
  • Buffet breakfast (free)
  • Terrace on the roof
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Casa Ruth Hotel Boutique offers 12 accommodations, which are accessible via exterior corridors and feature free toiletries. Rooms open to balconies. Each accommodation is individually furnished and decorated. 38-inch plasma televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Reception
Hotel NASS Continental
Downtown Cuenca
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Parking available
3.8 out of 5, Good, 122 reviews
The price is AU$46
16 Aug - 17 Aug
Hotel NASS Continental

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 10:30 PM; USD 7 per night; reservations required
  • Uncovered parking on site (USD 7 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • In a national park
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch plasma TV with cable channels

More

  • Access via exterior corridors
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 10.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 7 per night
  • Nearby parking fee: USD 7 per night (656 ft away; open 7:00 AM to 10:30 PM)
  • Pet fee: USD 10 per pet, per night
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Ruth Hotel Boutique Hotel
Casa Ruth Hotel Boutique Cuenca
Casa Ruth Hotel Boutique Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Casa Ruth Hotel Boutique?

Casa Ruth Hotel Boutique offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Casa Ruth Hotel Boutique?

Yep, Casa Ruth Hotel Boutique has an uncovered self car park for USD 7 per night. A self car park is also available, for a fee.

What makes Casa Ruth Hotel Boutique a romantic place to stay?

Romance packages, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Casa Ruth Hotel Boutique.

Does Casa Ruth Hotel Boutique serve breakfast?

Yep, free buffet brekkie is served daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Casa Ruth Hotel Boutique?

No, Casa Ruth Hotel Boutique does not offer an airport shuttle service.

What time are check-in & check-out at Casa Ruth Hotel Boutique?

Check-in begins at 2:00 PM. Check-out time is noon.

Casa Ruth Hotel Boutique Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 36 reviews
Rating 8 - Good. 6 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 5 out of 36 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Warren

I booked the room with Expedia but, when I arrived, no room was available.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and the friendly staff.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel stay.

Very nice experience except the bottom floor has a huge echo.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice older place to stay and clean. Very affordable. With a small breakfast
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Diego H

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is very noisy. At 6,30 AM the receptionist plays music and it can be heard in the whole hotel. Also, my room smells as sewerage because it was not properly aired. Look for another hotel!
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Denita

Disliked: Cleanliness, staff & service, amenities
They lock the main doors, so when you go out for the evening for dinner and come back, you have to ring the buzzer several times and call and wait to be let in. The property details advertise that it has a water dispenser and laundry facilities, and it has neither,…also doesn’t really have hot water. The hot water heater was being fixed the night we arrived, and even after it was fixed, there was only hot water enough for one of us to have a shower, the second night, same thing and the third night. all the sounds echo up from the lobby and common areas, and and there are get-togethers and noisy kids and running in the hallways until midnight, followed by a domestic violence sounding situation at 3 AM. The place is a zoo with little to no property management and the woman that either owns it or runs it is rude It makes no effort to bridge the language gap even when you’re trying to, or any assistance whatsoever. This place is run like you’re just staying at someone’s house, except that you’re paying…not like a business.
Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

José Elíseo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel y las condiciones BN ..peryno me respetaron mi reserva de Expedia con el Pretexto de hackeo en la plataforma y pague lo doble q el precio de la aplicación
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Esta super super super bien me encantó
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuve muy a gusto durante toda mi estadía. No obstante, por la disponibilidad no tenían habitaciones matrimoniales, más sin embargo supieron resolver. Toda la atención fue muy buena, más sin embargo me hubiera gustado haber entablado más amistad con los colaboradores.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una agradable experiencia, todo queda cerca, la atención muy buena, un lugar muy acogedor
Stayed 3 nights in Jan 2025
Verified review

2/10 Terrible

Sandra E

No cumplen con las reservas de internet muy mala impresión para la primera vista me ubicaron a otro hotel pero donde la habitación para cada con anticipación le dieron a otra persona
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar fantástico!! Limpieza, instalaciones, servicio y personal ⭐️⭐️⭐️⭐️⭐️ Recomendado!!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities
Ubicación
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Lugar tranquilo y buen ubicado a pocos metros de la plaza central, terminal de buses y aeropuerto
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Valeria

Liked: Cleanliness, staff & service
Buena atención, dispuestos ayudar en todo momento
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA ATENCION DEL PERSONAL MUY BUENA
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

GUIDO

Liked: Cleanliness, amenities, property conditions & facilities
Todo ok menos el hidromasaje
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel était ma première expérience d'un hôtel en Équateur et à Cuenca. Personnel très très serviable, suite présidentielle avec immense douche et tres grand bain tourbillon fonctionnel avec amplement d'eau chaude et un fort débit. Tout était propre (j'ai de hauts standards). Situé tout juste à côté d'un genre de marché aux puces, de nombreux commerces, et commerces de rues non-achalants (comparativement aux commerçants de Santa Elena). Je suis tombé immédiatement en amour avec Cuenca et ses habitants. La ville est vivante, propre et sécuritaire. Séjour parfait ou presque. Bémols : le papier de toilette est très rude (comme des scott towels en plus rude!) et j'ai préféré aller m'en acheter du doux à 40m d'ici. Étant donné la grandeur de la suite, une 2e poubelle à proximité du lit aurait été pratique. Je n'ai pas hésité à séjourner une journée supplémentaire pour profiter de Cuenca et du confort de cette suite, incluant son confortable lit queen. Top notch en bon québécois!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es muy buena y te ayudan con todo lo que requieres y todas las personas tienen buen ánimo y son muy amables, además el lugar es muy bonito
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Maria Paula

Liked: Cleanliness
Disliked: Room comfort

Estadía muy regular, pero tienen puntos a mejorar

Mi estadía tuvo varios percances que no dejaron que evaluara con mejor puntuación al establecimiento. Si bien tienen cosas a favor como que el personal me ayudó con un par de solicitudes, se esfuerzan por dar buen servicio en el desayuno y la limpieza en general estuvo bien, tuve varios inconvenientes. La mayoría de las habitaciones son internas, por lo que se escucha TODO lo de la casa. En la primera noche hubo personas que se quedaron en recepción hasta las 11:30pm y escuchaba toda la conversación y la segunda noche en una habitación del tercer piso se quedaron escuchando música a todo volumen hasta la 1:30am y también podía escuchar todo. El día del check out tenía vuelo a las 7:30am por lo que debía salir a las 5:45am del hotel y estuve desde las 5:30am hasta las 6:10am buscando, tocando la puerta, la campana y hasta gritando para que alguien me abriera el hotel para salir, que PELIGRO que no haya nadie en recepción durante la noche ni un mensaje de qué hacer en esta u otras circunstancias (que tal fuera una emergencia) y por último, desde la primera noche el datafono estuvo "descargado" y no me podían cobrar, y al check out cuando estaba con afán tampoco estaba cargado. Por último, al parecer el hotel está ubicado en una de las zonas más peligrosas de Cuenca, según lo que me dijeron un par de taxistas quienes no me recomendaban caminar sola por la zona (hay que tenerlo en cuenta). Tienen una buena infraestructura, pero muchas cosas por mejorar.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Daniela

Disliked: Staff & service, amenities
No volverá los recepcionistas muy poco empatices y les falta preparación
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Muy buena atención, el hotel muy cómodo y limpio...
Stayed 3 nights in Mar 2020
Verified review

2/10 Terrible

Jimmy Alejandro

Stayed 5 nights in Apr 2026
Verified review

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025