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Hotel Serenna

3.0 star property

Photo gallery for Hotel Serenna

A swimming pool with a modern architectural design, including glass walls and a concrete edge.
A corridor with white chairs, a wooden table, and potted plants.
A rooftop pool area with palm trees, a blue pool, and outdoor seating.
Suite
A covered outdoor area with a pool, palm trees, and seating.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Room service
The current price is AU$135
includes taxes & fees
8 July - 9 July

Explore the area

View map
Aldama #215, Cuatro Ciénegas, COAH, 27640
  • Place, Cuatrocienegas Central Plaza
    ‪7 min walk‬
  • Place, Carranza Museums
    ‪7 min walk‬
  • Place, Cuatrocienagas Biosphere Reserve
    ‪4 min drive‬

Room options

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Cuatro Ciénegas

At Hotel Serenna you'll be within just a 10-minute stroll of Venustiano Carranza Museum and Cuatrocienegas Central Plaza. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .This smoke-free hotel offers free WiFi in public areas. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Cuatro Ciénegas hotel include San José Church and Genesis Museum.

What's nearby

  • Cuatrocienegas Central Plaza - 7 min walk - 0.6 km
  • Carranza Museums - 7 min walk - 0.6 km
  • San José Church - 9 min walk - 0.8 km
  • Cuatrocienagas Biosphere Reserve - 4 min drive - 2.0 km
  • Cuatro Cienegas de González Viewpoint - 4 min drive - 2.3 km

Restaurants

  • ‪Restaurant El Doc - ‬8 min walk
  • ‪Restaurante La Casona - ‬9 min walk
  • ‪Cantina El 40 - ‬6 min walk
  • ‪El Sonora Restaurante 4C - ‬8 min walk
  • ‪Bodegas Ferriño - ‬15 min walk

About this property

Hotel Serenna

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Hotel Serenna also features an outdoor pool and room service (during limited hours). Self parking is free.

This 3-star Cuatro Ciénegas hotel is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (limited hours)
  • No smoking on site
  • Dining venue
Hotel Serenna offers 16 accommodations with complimentary bottles of water and a hairdryer. Rooms open to balconies or patios. Cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. This Cuatro Ciénegas hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Breakfast, lunch, dinner and brunch served
Hotel Marielena
Cuatro Ciénegas
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 489 reviews
The price is AU$188
includes taxes & fees
9 July - 10 July
Hotel Marielena

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Serenna

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ito
Hotel Serenna Hotel
Hotel Serenna Cuatro Ciénegas
Hotel Serenna Hotel Cuatro Ciénegas

Frequently asked questions

Is parking available at Hotel Serenna?

Yep, Hotel Serenna has a free self car park.

How much does it cost to stay at Hotel Serenna?

As of 7 July 2026, prices found for a 1-night stay for 2 adults at Hotel Serenna on 8 July 2026 start from AU$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Serenna have a pool?

Hotel Serenna has an outdoor pool.

What makes Hotel Serenna a romantic place to stay?

Romance packages, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Serenna.

Does Hotel Serenna serve breakfast?

Yep, complimentary buffet brekkie is on offer daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Serenna?

No, Hotel Serenna does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Serenna?

Yep, you can grab a meal at Hotel Serenna's onsite restaurant.

What time are check-in & check-out at Hotel Serenna?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Serenna?

No, pets and service animals are not allowed.

Hotel Serenna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 109 reviews
Rating 8 - Good. 34 out of 109 reviews
Rating 6 - Okay. 9 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 1 out of 109 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Very enjoyable stay, would return
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ATSUSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quality for all
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Maria de los Angeles

Liked: Staff & service
.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Too many restrictions regarding coolers and drinks, noisy neighborhoods, not nice. Facilities ok
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

JERONIMO

Excelente hotel, limpieza. Muy buen desayuno, solo que se acaba y no están al pendiente para resurtir, pides y se tardan.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Ana Claudia

Liked: Staff & service
Disliked: Amenities
No abastecen el área para tomar desayuno , si llegas media hora después ya no hay casi nada para comer
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elvia Verónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, limpieza excelente, bonitas instalaciones
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza de las habitaciones muy bien, el personal muy amable y atento. El hotel muy bonito y cómodo
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien, muy a gusto y buenas instalaciones. La alberca muy limpia. Todos excelente.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene un estacionamiento pequeño al lado del hotel la alberca muy bonita el desayuno que esta incluido en tu reserva tiene muy poca variedad
Stayed 2 nights in Mar 2026
Verified

8/10 Good

jorge rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jazmin

Liked: Cleanliness, amenities, property conditions & facilities
Céntrico , cómodo , fácil de llegar y muy tranquilo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rosa Elia

Liked: Cleanliness, staff & service, amenities
Excelente servicio!! La única sugerencia es q tengan venta de refrescos o agua al momento del almuerzo
Stayed 1 night in Feb 2026
Verified

6/10 Okay

JAASIEL

Liked: Cleanliness, property conditions & facilities
LES FALTA MAS PROGRAMACION EN TV. LA HABITACION ES ACEPTABLE, EL PERSONAL FUE AMABLE.
Stayed 1 night in Feb 2026
Verified

8/10 Good

rosaura

Liked: Cleanliness, staff & service, amenities
La habitación el único detalle que tuvo fue la chapa del baño ya estaba desgastada y no servía, en cuanto al servicio del personal muy bueno y amables muy oportuna la atención para solucionar el detalle de la chapa de la puerta.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

José

Liked: Cleanliness, amenities, property conditions & facilities
Todo fue muy rápido, un trato amable y sin contratiempos .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities
Exelente servicio y muy buenas instalaciones
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Excelente,todo muy bien servicio, comida, cuarto, ubicación y muy bonito el hotel
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rosa Ana Arias

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación esta bien pero,no tiene ganchos para la ropa hace falta una silla o perchero para las bolsas .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es lindo y acogedor, el servicio por parte del personal es muy bueno, todos son muy amables y accesibles
Stayed 1 night in Dec 2025
Verified

8/10 Good

Juanita

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El personal muy amable
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rosa María

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba limpia y el personal fue amable. El área de desayuno tiene las sillas sucias y tuve que pedir varias veces que me llevaran alimentos que ya se habían terminando, no hay revisión constante en esta área. El agua de la alberca está helada.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Karen Anel

Liked: Cleanliness, property conditions & facilities
Muy agradecidos con las atenciones de Victor en nuestro tour.
Stayed 2 nights in Dec 2025