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Holiday Inn Express & Suites Crossville by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Crossville by IHG

Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$147
includes taxes & fees
21 Mar - 22 Mar

Explore the area

View map
560 Peavine Rd, Crossville, TN, 38571
  • Place, Stonehaus Winery
    ‪3 min drive‬
  • Place, Deer Creek Golf Club
    ‪4 min drive‬
  • Place, Cumberland Medical Center
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Walk In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed (Walk In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(27 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Specialty)

Premium bedding, in-room safe, desk, blackout curtains

Room (Specialty)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds

8.6 out of 10
Excellent
(9 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

Crossville

At Holiday Inn Express & Suites Crossville by IHG, you'll be 4.8 km (3 mi) from Palace Theater and 4.1 km (2.5 mi) from Stonehaus Winery. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Additionally, you'll find a 24-hour business centre, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Sights within a 10-minute drive of this Crossville hotel include Cumberland Medical Center and Deer Creek Golf Club.

What's nearby

  • Stonehaus Winery - 3 min drive - 5.2 km
  • Deer Creek Golf Club - 4 min drive - 6.9 km
  • Palace Theater - 5 min drive - 5.3 km
  • Cumberland Medical Center - 5 min drive - 5.4 km
  • Cumberland Mountain State Park - 9 min drive - 13.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bullfrogs - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Cancun Mexican Restaurant - ‬10 min walk
  • ‪Taco Bell - ‬9 min walk

About this property

Holiday Inn Express & Suites Crossville by IHG

Holiday Inn Express & Suites Crossville by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Crossville by IHG. Free self parking is available.

This Crossville hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites Crossville by IHG offers 67 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. LED televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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4.5 out of 5, Wonderful, 872 reviews
The price is AU$149
includes taxes & fees
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Comfort Suites Crossville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 11 2025 to March 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from 13 February 2026 to 9 March 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Crossville
Holiday Inn Express Hotel Crossville
Holiday Inn Express Crossville Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Crossville by IHG?

Holiday Inn Express & Suites Crossville by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Crossville by IHG?

As of 23 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Crossville by IHG on 21 Mar 2026 start from AU$146.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Crossville by IHG?

Yep, Holiday Inn Express & Suites Crossville by IHG has a free self car park.

Does Holiday Inn Express & Suites Crossville by IHG have a pool?

Holiday Inn Express & Suites Crossville by IHG has an indoor pool. The swimming pool will be unavailable from October 11 2025 to March 31 2026 (dates subject to change).

Is Holiday Inn Express & Suites Crossville by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Crossville by IHG is a hit with families.

Does Holiday Inn Express & Suites Crossville by IHG serve breakfast?

Yeah, free buffet breakfast is served daily between 6 AM and 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Crossville by IHG?

No, Holiday Inn Express & Suites Crossville by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Crossville by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Crossville by IHG?

No, pets are not allowed.

Holiday Inn Express & Suites Crossville by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 519 out of 797 reviews
Rating 8 - Good. 177 out of 797 reviews
Rating 6 - Okay. 64 out of 797 reviews
Rating 4 - Poor. 26 out of 797 reviews
Rating 2 - Terrible. 11 out of 797 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

10/10 Excellent

Noemi

Business traveller
Liked: Cleanliness, property conditions & facilities
Front desk service and clean spacious room
Stayed 1 night in Nov 2025

10/10 Excellent

mark

Liked: Amenities
Comfortable beds and quiet!
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent accommodations
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Kids enjoyed it
Stayed 2 nights in Oct 2025

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La recepcionista muy amable , el hotel muy limpio y confortable
Stayed 3 nights in Oct 2025

8/10 Good

Susan, Laconia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Limited dining due to day of the week. (Sunday). Staff very accommodating.
Stayed 1 night in Sep 2025

6/10 Okay

Kelly

Stayed 1 night in Jul 2025

10/10 Excellent

SHAWN

Stayed 1 night in Aug 2025

6/10 Okay

Suzanne

Travelled with family
Liked: Staff & service, property conditions & facilities

Don’t stay here in the summer

The air conditioning unit in the room was terrible. It was so humid the entire time we were there. Our clothes were all damp by the time we left.
Stayed 2 nights in Aug 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good but the breakfast could have been better. The omlets all had peppers in them. Most of the places we have been have options without the heat. Traveling all day on something spicy is not good.
Stayed 1 night in Aug 2025

10/10 Excellent

JONATHAN

Stayed 1 night in Aug 2025

8/10 Good

Robert

Travelled with group
It was a ver nice stay. I spent two nights and my room was spotless both times. Staff was friendly and helpful. I did have a problem with the key card, so the staff just replaced it with no problems.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty new and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
I had 2 very different experiences with the staff, the one at Check-in was okay but after checking in, I went to get a key and I was having trouble walking because I was in pain (back) there was a line of guests checking in. After he was done, he could’ve just walked to bring me the key but he saw me in pain VERY slowly walking towards the desk to get the key. He could’ve just come and give it to me
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Amenities
Great service
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Only had maid service one day. Had to get own towels after that.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service
We stayed there a week everything was great friendly staff and our cleaning lady I think her name is Brandy was wonderful. The only complaint is the beds are to high for short people lol but everything else was great
Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Billy

Business traveller, Travelled with group
Property is not maintained. The worst HOLIDAY INN EXPRESS I’ve seen. The mixing valve on the shower did not work. Water was either HOT or COLD, could not adjust the temp. Staff sneaking around the cameras to vape. Just not a good experience compared to what I’m accustomed with at HOLIDAY INN EXPRESS!
Stayed 1 night in Jul 2025

10/10 Excellent

LISA, Ocoee

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
One of the beds sheets were not clean however they came immediately with new sheets and cleaned room next day.
Stayed 3 nights in Jul 2025