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Slieve Donard

5.0 star property
Elegant beach hotel and indoor pool

Photo gallery for Slieve Donard

Lobby
Lobby
Cocktail bar
Indoor spa tub
3 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
The current price is AU$342
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
Downs Road, Newcastle, Northern Ireland, BT33 0AH
  • Place, Mourne Mountains
    ‪1 min walk‬
  • Place, Newcastle Beach
    ‪9 min walk‬
  • Place, Tollymore Forest Park
    ‪12 min walk‬
  • Airport, Belfast (BHD-George Best Belfast City)
    ‪53 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed (Slieve King Suite)

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Suite, 1 King Bed (Slieve King Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible (Accessible Room)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed, Accessible (Accessible Room)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Slieve Double)

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed (Slieve Double)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds (Slieve Double Double)

Standard Room, 2 Double Beds (Slieve Double Double)

Standard Room, 2 Double Beds (Slieve Double Double)

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Slieve King or Twin)

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 King Bed (Slieve King or Twin)

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View (Slieve Deluxe Sea View King or Twin)

Deluxe Room, 1 King Bed, Sea View (Slieve Deluxe Sea View King or Twin)

Deluxe Room, 1 King Bed, Sea View (Slieve Deluxe Sea View King or Twin)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 27 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Resort Sea View King or Twin)

Superior Room, 1 King Bed (Resort Sea View King or Twin)

Superior Room, 1 King Bed (Resort Sea View King or Twin)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Sea View (Slieve Sea View Junior Suite)

Superior Suite, 1 King Bed, Sea View (Slieve Sea View Junior Suite)

Superior Suite, 1 King Bed, Sea View (Slieve Sea View Junior Suite)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Slieve Junior Suite)

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed (Slieve Junior Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Sea View (Slieve Sea View King Suite)

Superior Suite, 1 King Bed, Sea View (Slieve Sea View King Suite)

Superior Suite, 1 King Bed, Sea View (Slieve Sea View King Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Resort King or Twin)

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 King Bed (Resort King or Twin)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Slieve Deluxe King or Twin)

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Slieve Deluxe King or Twin)

8.6 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Sea View (Slieve Sea View King or Twin)

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Sea View (Slieve Sea View King or Twin)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the area

Newcastle

A luxury stay in Newcastle awaits you at Slieve Donard. Within just a 15-minute stroll, you'll find Royal County Down Golf Course and Newcastle Beach. Highlights at this beach hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, Ayurvedic treatments and mani/pedis along with access to the sauna. The restaurant, J.J. Farrall's, serves local cuisine and is open for breakfast, lunch and dinner. The Wolf is the hotel's own cocktail bar, serving drinks along with dinner. Enjoy the gym, Hot tub, sauna and pool loungers. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. Free buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 5-property class Newcastle hotel include Tollymore Forest Park and Tollymore National Outdoor Centre.

What's nearby

  • Mourne Mountains - 1 min walk - 0.0 km
  • Tollymore National Outdoor Centre - 7 min walk - 0.7 km
  • Newcastle Beach - 9 min walk - 0.8 km
  • Tollymore Forest Park - 12 min walk - 1.1 km
  • Murlough National Nature Reserve - 18 min walk - 1.5 km

Getting around

  • Belfast (BHD-George Best Belfast City) - 65 min drive

Restaurants

  • ‪Quinns Bar - ‬9 min walk
  • ‪KFC - ‬11 min walk
  • ‪Great Jones -craft & kitchen- - ‬8 min walk
  • ‪Niki's Kitchen Cafe - ‬18 min walk
  • ‪Chaplin's Bar - ‬3 min walk

About this property

Slieve Donard

Elegant beach hotel and indoor pool
Slieve Donard offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 14246 square feet (1323 square metres) and includes conference space. A hot tub, a sauna, and tour/ticket assistance are also featured at the luxury Slieve Donard. Free self parking is available.

This 5-star Newcastle hotel is smoke free.

  • 180 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Conference rooms
  • 14246 sq ft of conference space
  • 1323 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Slieve Donard offers 180 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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4.8 out of 5, Exceptional, 161 reviews
The price is AU$356
includes taxes & fees
12 Jan - 13 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • J.J. Farrall's
  • Lighthouse Lounge
  • The Percy French Inn
  • The Wolf

Things to do

  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 14,246 square feet of conference space

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 25 2025 to December 25 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Rollaway bed fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 8:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Donard
Donard Slieve
Slieve Donard
Slieve Donard Newcastle
Slieve Donard Resort
Slieve Donard Resort Newcastle
Donard Hotel Newcastle Slieve
Donard Hotel Slieve
Slieve Donard Hotel Newcastle
Slieve Donard Resort And Spa Newcastle, Northern Ireland
Slieve Donard Resort And Spa Newcastle Northern Ireland
Slieve Donard Resort Spa

Frequently asked questions

What is the cancellation policy at Slieve Donard?

Slieve Donard offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Slieve Donard?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Slieve Donard on 5 Jan 2026 start from AU$342.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Slieve Donard?

Yep, Slieve Donard has a free self car park.

Are there any beaches close to Slieve Donard?

Yep, Slieve Donard is a short 10-minute walk from Newcastle Beach. Fun beach activities include yoga.

Is there a spa on site at Slieve Donard?

Yep, there is an onsite spa at Slieve Donard. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Slieve Donard have a pool?

Slieve Donard has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:30 PM.

What luxury perks are available at Slieve Donard?

Slieve Donard features a full-service spa, a health club and an indoor pool. All guestrooms come with 24-hour room service and espresso makers.

Does Slieve Donard serve breakfast?

You bet, visitors are hooked on the free buffet breakfast here! Offered on weekdays between 7:00 AM and 10:00 AM and weekends from 7:00 AM to 10:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Slieve Donard?

No, Slieve Donard does not offer an airport shuttle service.

Is there a bar or restaurant at Slieve Donard?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone? One of the dining venues will be unavailable from December 25 2025 to December 25 2025 (dates subject to change).

What time are check-in & check-out at Slieve Donard?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Slieve Donard?

Dogs are welcome at Slieve Donard, with food and water bowls on offer.

Is there a golf course on site at Slieve Donard?

There isn't one on site, but Royal County Down Golf Course is a short 7-minute walk away.

Slieve Donard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1008 reviews
Rating 8 - Good. 196 out of 1008 reviews
Rating 6 - Okay. 82 out of 1008 reviews
Rating 4 - Poor. 44 out of 1008 reviews
Rating 2 - Terrible. 27 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

GARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent weekend away from home. Super dining options. Outstanding breakfast choices. Amazing walks alongside the sea front.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 2 nights in Jul 2025

8/10 Good

Edel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff were very friendly and helpful. Breakfast was very good with alot of choice. I would have given 5 stars but we had to ask for essential toiletries ,extra robe and unfortunately there was no acknowledgement of a big birthday celebration ! All in all a lovely couple of nights with family in a beautiful hotel with spectacular scenery by the sea.
Stayed 2 nights in Sep 2025

6/10 Okay

Cormac

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with such historic grandeur. The staff was friendly and accommodating. Would return in a heartbeat.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joyce

Stayed 2 nights in Aug 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Amazing stay as always. Welcoming reception staff on arrival. Wished our son a happy birthday. Clean room and nice touch having bathrobes for all the family. Spa facilities great and very clean. We had free cupcakes delivered to the room for my son’s birthday which was a nice touch. Good selection of food at breakfast. We will definitely be back.
Stayed 1 night in Aug 2025

2/10 Terrible

Fergal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Stephanie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

William, Atlanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right next to the golf course. It had a great bar. It was convenient to the town. My room was spectacular.
Stayed 2 nights in Aug 2025

4/10 Poor

Felicity

Stayed 1 night in Jul 2025

8/10 Good

Paddy

Stayed 1 night in Aug 2025

10/10 Excellent

Marieclaire

Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Carmine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay in Newcastle. Staff was very friendly and it’s a fantastic location. We were in N.I. mostly for golf, which Newcastle offers a great location if you have a rental. All of the courses we played were within a 90 minute drive. For the price there could have been more to offer from the hotel. Breakfast was mediocre. The room was awesome, however, I thought I “upgraded” from a King Sea View to a Suite with a Sea view. Ended up paying more for no sea view. Putting green is just thin turf. The spa and its facilities were great! But, you only have access to the spa facilities the day of your “treatment.” The bar on site is very nice with a solid selection of cocktails and beer. Another downside is the lack of food after 10 pm. It’s either a pizza or cold sandwiches for the 24 hour room service. Overall, felt like an awesome place, just lacking in some areas where you don’t feel like you’re getting what you’re paying for.
Stayed 6 nights in Jul 2025

2/10 Terrible

Kimberley

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Dangerously hot for dog

Room was dangerously hot for my dog with no way of cooling it down. The windows barely opened and the fan supplied just blew the warm air around. The room was small for a deluxe and there was nothing luxurious about it. No caffeinated coffee provided, only decaf. Cleanliness was also an issue with the bathroom having several hairs on the toilet and bath and the bedroom fixtures were very dusty. No separate shower only shower over bath tub which was not what I expected in the deluxe room.
Dusty
Hairs on toilet
Hairs on bath
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jul 2025

6/10 Okay

jill

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Spectacular setting! Rooms are tired and in need of maintenance /updating
Stayed 1 night in Jul 2025

4/10 Poor

Rauan, addison

Travelled with partner
Liked: Amenities
Disappointing and unacceptable for a hotel supposedly of such high caliber. Despite the fact that we booked a junior suite with sea view the room’s windows were filthy upon arrival. We got conflicting stories about the cleaning schedule: first every 2-3 days, then every 15 days, finally every three months. The manager mentioned that it costs them two-grand each time to clean which is really not our concern. They also neglected to take a credit card for incidentals at check-in, leading to an awkward situation when I tried to charge brunch to the room. Nothing would've been done about the windows if we hadn't followed up several times, including a long call to Expedia. Two members of reception were quite argumentative, almost acting like it was a favor for them to let us stay at the hotel, rather than valuing us as customers. Most of the staff, including Michael at reception, were very friendly, and Hannah and the spa staff were excellent. We ended up leaving with a bad taste in our mouths.
Stayed 5 nights in Jul 2025