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Alaia Lodge

3.5 star property
Hotel in Crans-Montana with 2 restaurants and full-service spa

Photo gallery for Alaia Lodge

Deluxe Double Room
Daily buffet breakfast for a fee
Restaurant
Front of property
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View map
Rte du Rawyl 10, Crans-Montana, 3963
  • Place, Crans-Cry d'Er Gondola
    ‪5 min walk‬
  • Place, Golf Club Crans-sur-Sierre
    ‪8 min walk‬
  • Place, Montana - Cry d'Er Gondola
    ‪11 min walk‬
  • Airport, Sion (SIR)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Private bathroom
Desk
Laptop workspace
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Desk
Laptop workspace
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Private bathroom
Desk
Laptop workspace
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Private bathroom
Desk
Laptop workspace
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Junior Suite

Junior Suite | Bathroom

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Separate bedroom
Private bathroom
Desk
Laptop workspace
Living room
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Flat-screen TV
2 bedrooms
Private bathroom
Desk
Located on the top floor
Living room
  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

About the area

Crans-Montana

At Alaia Lodge you'll be within a short 5-minute stroll of Crans-Cry d'Er Gondola and Rue du Prado. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include massages along with access to the sauna. Added amenities include coffee/tea in a common area and ski storage. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Places within a 15-minute walk of this 3.5-property class Crans-Montana hotel include Golf Club Crans-sur-Sierre and Casino de Crans-Montana.

What's nearby

  • Crans-Cry d'Er Gondola - 5 min walk - 0.4 km
  • Golf Club Crans-sur-Sierre - 8 min walk - 0.7 km
  • Patinoire Ycoor - 10 min walk - 0.8 km
  • Casino de Crans-Montana - 11 min walk - 1.0 km
  • Montana - Cry d'Er Gondola - 11 min walk - 1.0 km

Getting around

  • Randogne Montana Station - 3 min drive
  • Sion (SIR) - 36 min drive

Restaurants

  • ‪Restaurant Molino - ‬3 min walk
  • ‪Taillens - ‬5 min walk
  • ‪New Pub - ‬8 min walk
  • ‪Café Bar 1900 - ‬2 min walk
  • ‪Le Chalet - ‬7 min walk

About this property

Alaia Lodge

Hotel in Crans-Montana with 2 restaurants and full-service spa
Alaia Lodge offers its guests a full-service spa. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges.

A vending machine, ski storage, and coffee/tea in common area are also featured at Alaia Lodge. Self parking is free.

  • 35 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Express check-in
  • Express check-out
  • Lift
Alaia Lodge offers 35 accommodations. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 15 to 20 for adults and CHF 10 to 15 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Ski storage

Conveniences

  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (70 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (4:00 PM - 8:00 PM)
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are required to download the property's MEWS mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 5 May and 15 May.

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 15 to 20 for adults and CHF 10 to 15 for children
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector, a security system and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Alaia Lodge Hotel
Alaia Lodge Crans-Montana
Alaia Lodge Hotel Crans-Montana

Frequently asked questions

Is parking available at Alaia Lodge?

Yep, Alaia Lodge has a free self car park.

Is there a spa on site at Alaia Lodge?

Yep, there is an onsite spa at Alaia Lodge. You'll enjoy services like massages.

What luxury perks are available at Alaia Lodge?

Alaia Lodge features a full-service spa, 2 restaurants and 2 bars.

Does Alaia Lodge serve breakfast?

Yep, buffet breakfast is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Alaia Lodge?

No, Alaia Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Alaia Lodge?

Yep, Alaia Lodge has 2 restaurants.

What time are check-in & check-out at Alaia Lodge?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Alaia Lodge?

Cats and dogs are welcome at Alaia Lodge, with food and water bowls on offer.

Is there a golf course on site at Alaia Lodge?

There isn't one on site, but Golf Club Crans-sur-Sierre is a short 8-minute walk away.

Alaia Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 64 out of 100 reviews
Rating 8 - Good. 30 out of 100 reviews
Rating 6 - Okay. 4 out of 100 reviews
Rating 4 - Poor. 1 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Suetngan Fiona

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only outdoor parking available. It started to snow this morning, so it is a bit inconvenient to load luggages.
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Excellent help and service from Carole, the manager, and her sister who both went that extra mile to make our stay so enjoyable. Will definitely stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rupert

Stayed 1 night in Aug 2025

10/10 Excellent

Chen, Shinan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel for the price we paid. Good location and convenient to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Katy

Stayed 2 nights in Mar 2025

10/10 Excellent

Kirill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Its just 3 min walk from lifts. They also provided parking with no additional charges. They have ski room with boot heaters. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Emery

Liked: Cleanliness, property conditions & facilities, room comfort

Great ski soot

Great location and a quick walk to the Cry d’er lift. Across the street from the bus stop and in the town plus a quick walk to Montana, grocery stores and a lot of restaurants nearby. Rooms are spacious and well designed, separate WC from the shower and sink which is great. Lots of plugs and adapters available in the room. Great views. Basic tea and instant coffee plus two bottles of water at check in. They should have resticked the coffee but didn’t but a quick ask. Great view of the mountains and nice balacony.
Stayed 4 nights in Jan 2025

6/10 Okay

Esperanza

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Duen Yin Ellis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Calijohn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing thank you included variety of breakfest
Stayed 1 night in Jun 2024

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Matthias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth, Guatemala City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was so cool. A little warm in summer as it doesn't have AC. Beautifully decorated and great breakfast bar
Stayed 2 nights in Jul 2023

8/10 Good

David

Stayed 1 night in Nov 2025

8/10 Good

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking
Stayed 1 night in Oct 2025

6/10 Okay

Raffaele

Liked: Cleanliness
Disliked: Room comfort
Dans la moyenne pour un hôtel 3 étoiles. Bonne localisation, parking gratuit, bonne insonorisation des chambres. Literie pas très confortable. Pain surgelé au petit déjeuner.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities
Personnel accueillant, chambre confortable
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Netter Empfang, schnelles Check-In, sauberes Zimmer. Ruhige Nacht. Unkomplizierter Check-out.
Stayed 1 night in Oct 2025

8/10 Good

Gilmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado y el personal muy amable
Stayed 2 nights in Oct 2025

10/10 Excellent

Tinelli

Liked: Cleanliness, staff & service, property conditions & facilities
Molto bella e particolare
Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

HERVE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025