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Occidental Cozumel - All Inclusive

Property class: 4

Photo gallery for Occidental Cozumel - All Inclusive

An outdoor dining area with tables and chairs, overlooking a clear blue sea and a pier.
Property video
A beach with rows of sun loungers and palm trees.
An aerial view of a resort with a large circular pool surrounded by lounge chairs and umbrellas, set against a backdrop of lush greenery and a clear blue sea.
A red-walled hallway with a wooden ceiling, a staircase, and potted plants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • Breakfast included
  • Spa
The current price is AU$418
includes taxes & fees
28 Nov - 29 Nov

Explore the area

View map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪9 min walk‬
  • Place, San Francisco Beach
    ‪17 min walk‬
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪19 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪25 min drive‬

Room options

View all photos for Royal Level Luxury

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, a dining table with chairs, a television, and a balcony with curtains.

Royal Level Luxury

8.6 out of 10
Excellent
(32 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

A hotel room with a bed, a glass table, a chair, a desk with a TV, and a door leading to a balcony with a view of greenery.

Deluxe Room (Deluxe)

8.4 out of 10
Very good
(159 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

A hotel room with a bed, a glass table, a chair, a desk with a TV, and a door leading to a balcony with a view of greenery.

Deluxe Room (Concierge)

8.8 out of 10
Excellent
(39 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

A hotel room with two beds, a ceiling fan, a TV, a desk with a lamp, and a view of the outdoors.

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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  • Pool
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The price is AU$530
includes taxes & fees
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About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Occidental Cozumel - All Inclusive. Within just a 15-minute stroll, you'll find Arrecifes de Cozumel National Park and San Francisco Beach. .A day of pampering can include hot stone massages, Swedish massages and body wraps along with aromatherapy and mani/pedis. The buffet restaurant, La Posada, is open for breakfast and dinner. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor swimming pools and 2 outdoor tennis courts. 1392 square feet (129 square metres) of event facilities include a meeting room and conference space. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Free full breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Arrecifes de Cozumel National Park - 9 min walk - 0.8 km
  • San Francisco Beach - 17 min walk - 1.5 km
  • Nachi Cocom Beach Club & Water Sport Center - 19 min walk - 1.6 km
  • Mr. Sancho's Beach Club - 3 min drive - 2.6 km
  • Paradise Beach - 3 min drive - 2.2 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26 min drive

Restaurants

  • ‪Roots Beach Club - ‬4 min drive
  • ‪El Patio Lobby Bar - ‬13 min walk
  • ‪The Money Bar - ‬13 min drive
  • ‪Beach Club - ‬9 min walk
  • ‪Lobby Bar - ‬6 min walk

About this property

Occidental Cozumel - All Inclusive

Occidental Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At Occidental Cozumel - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cozumel property.

  • 247 guestrooms or units
  • 3 levels
  • 11 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 1392 sq ft of conference space
  • 129 sq. m of conference space
  • Full breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Occidental Cozumel - All Inclusive offers 247 accommodations with free minibar items and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

A pool with blue lounge chairs and umbrellas, surrounded by palm trees.
Allegro Cozumel All Inclusive
Cozumel
  • On private beach
  • Pool
  • Spa pool
  • Breakfast included
4.1 out of 5, Very good, 1,202 reviews
The price is AU$375
includes taxes & fees
16 Nov - 17 Nov
Allegro Cozumel All Inclusive

Property amenities

Restaurants on site

  • Beach Club
  • Coral
  • La Posada
  • Los Olivos
  • México Lindo

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Cozumel - All Inclusive?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on 28 Nov 2026 start from AU$418, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Cozumel - All Inclusive?

Yep, Occidental Cozumel - All Inclusive has a free self car park.

Are there any beaches close to Occidental Cozumel - All Inclusive?

Yep, Occidental Cozumel - All Inclusive is a short 11-minute walk from San Francisco Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Occidental Cozumel - All Inclusive?

Yep, there is an onsite spa at Occidental Cozumel - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Occidental Cozumel - All Inclusive have a pool?

Yep, and guests recommend it! Occidental Cozumel - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive features a private beach, 3 outdoor pools and a full-service spa.

Is Occidental Cozumel - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Occidental Cozumel - All Inclusive is a hit with families.

Does Occidental Cozumel - All Inclusive serve breakfast?

Sure does, complimentary full breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Occidental Cozumel - All Inclusive?

No, Occidental Cozumel - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Cozumel - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Cozumel - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Occidental Cozumel - All Inclusive?

No, pets and service animals are not allowed.

Occidental Cozumel - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned and comfy! Staff was amazing!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente for relaxing.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Food was ok.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just came back from this trip and it was amazing 😍 we wished we could stay more days, the staff is amazing, the propertyis well maintain and beautiful. We will definitely come back to occidental!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fun activities, clean resort and great weather.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and the food was good
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools could have been kept cleaner. The lunch buffet was ok.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location away from downtown Cozumel. Amazing family location.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and super accommodating. My son is a celiac so buffets are always tricky to navigate or no-gos in general so when I let them know about his condition the staff prepared celiac safe food for him. The room was spacious and clean. The facilities were very nice. Would stay here again.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good troughout all the amenities and at any time of the day, rooms are clean and tidy and stuff are nice
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great food , staff , great staff , hospitality.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Wonderful place wonderful stay!!!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excellent staff, good location for snorkeling. I really enjoyed our stay.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Immediate hidden fees. Food was subpar. Hard to make reservations at the restaurants.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was GREAT The best resort I have ever been too
Stayed 8 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and beautiful grounds! The only thing I would improve would be food choices. But honestly, you get what you pay for and it’s a great value. I have never seen people work harder on groundskeeping in my life.
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Royal level. The food was fine for an all inclusive resort. We are divers, so we dont expect much.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at Occidental and it was great. The food is good and the staff is very friendly and helpful. The resort is clean and well maintained. I am a certified diver and them having their own dock and dive shop is great. We will definitely be going back.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice clean pool, clean pathways beautiful views.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit. Found the amenities of the Royal club upgrade was worth the extra cost. Great resort for swimming and relaxing
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the staff was excellent.
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service
The rooms and hotel facilities are outdated and offer limited amenities. The breakfast buffet is excessively hot, lacking air conditioning or proper ventilation. There is often a shortage of staff, and food items are frequently unavailable or served briefly. The beach is not very suitable for swimming; I anticipated a better experience based on the images displayed on the website.
Stayed 4 nights in Jun 2026