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Occidental Cozumel - All Inclusive

4.0 star property
On private beach with 3 outdoor pools, near Playa Mia Grand Beach and Water Park

Photo gallery for Occidental Cozumel - All Inclusive

Private beach, sun-loungers, beach towels, beach massages
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Free minibar, in-room safe, desk, blackout curtains
Dock
Nightclub

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk
The current price is AU$317
includes taxes & fees
23 May - 24 May

Explore the area

Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • San Francisco Beach
    ‪11 min walk‬
  • Mr. Sancho's Beach Club
    ‪2 min drive‬
  • Paradise Beach
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room (Concierge)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Concierge)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Romance)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Royal Level Luxury

Royal Level Luxury

Royal Level Luxury

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Occidental Cozumel - All Inclusive. Within just a 15-minute stroll, you'll find San Francisco Beach and Arrecifes de Cozumel National Park. Highlights at this beachfront property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, Swedish massages and body wraps along with aromatherapy and mani/pedis. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. 1392 square feet (129 square metres) of event facilities include a meeting room and conference space. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Each morning free full breakfast is offered between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 4-property class Cozumel property include Paradise Beach and Mr. Sancho's Beach Club.

What's nearby

  • San Francisco Beach - 11 min walk - 1.0 km
  • Nachi Cocom Beach Club & Water Sport Center - 15 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 2 min drive - 2.2 km
  • Playa Mia Grand Beach and Water Park - 2 min drive - 2.3 km
  • Paradise Beach - 2 min drive - 1.9 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26 min drive

Restaurants

  • ‪Mr. Sanchos - ‬2 min drive
  • ‪Playa Uvas - ‬14 min drive
  • ‪Topaz Restaurant - ‬9 min walk
  • ‪Occidental Grand Beach - ‬8 min walk
  • ‪Manatees Swim Up Bar - ‬5 min drive

About this property

Occidental Cozumel - All Inclusive

On private beach with 3 outdoor pools, near Playa Mia Grand Beach and Water Park
Occidental Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At Occidental Cozumel - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cozumel property.

  • 247 guestrooms or units
  • 3 levels
  • 11 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 1392 sq ft of conference space
  • 129 sq. m of conference space
  • Full breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Occidental Cozumel - All Inclusive offers 247 accommodations with free minibar items and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

5 outdoor pools, pool umbrellas, pool loungers

Allegro Cozumel All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very good, 1,001 reviews
The price is AU$298
includes taxes & fees
6 May - 7 May
Allegro Cozumel All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Cozumel - All Inclusive?

As of 2 May 2025, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on 23 May 2025 start from AU$310.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Cozumel - All Inclusive?

Yep, Occidental Cozumel - All Inclusive has a free self car park.

Are there any beaches close to Occidental Cozumel - All Inclusive?

Yep, Occidental Cozumel - All Inclusive is a short 11-minute walk from San Francisco Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Occidental Cozumel - All Inclusive?

Yep, there is an onsite spa at Occidental Cozumel - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Occidental Cozumel - All Inclusive have a pool?

Yep, and guests recommend it! Occidental Cozumel - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive features a private beach, 3 outdoor pools and a full-service spa.

Is Occidental Cozumel - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Occidental Cozumel - All Inclusive is a hit with families.

Does Occidental Cozumel - All Inclusive serve breakfast?

Sure does, complimentary full breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Occidental Cozumel - All Inclusive?

No, Occidental Cozumel - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Cozumel - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Cozumel - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Occidental Cozumel - All Inclusive?

No, pets and service animals are not allowed.

Occidental Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 188 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 85 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Debra, Oshawa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
the property shows well with the tropical vegetation but we found the buffet dinner to be the same bland meals poor with very little variety (mostly mexican for dinners). The 3 Specialty restaurants were not up to what we had expected. I believe the chefs are trying too hard, and present the food in a pile, hard to cut a steak when it is on top of mashed potatoes, presents nice but not practical when you go to cut your steak as it slides around. Good luck if your building is anywhere near the entertainment area and most buildings will be affected by it between 9-10pm . Only one bar is open to have an evening drink or two and that bar is near the front desk, nothing available down by the beach front in the evening. Would we go back . . . nope!
Stayed 12 nights in Jan 2025

8/10 Good

Katrina

Stayed 9 nights in Jan 2025

10/10 Excellent

PETER j

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paying extra for the royal level definitely worth it.
Stayed 8 nights in Jan 2025

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were immaculate, and the staff was so friendly.
Stayed 7 nights in Jan 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five day stay for diving. Staff was very nice, facilities were very clean. Food was excellent and there was bacon every morning at breakfast! Check in was characteristically slow. Taxis to town are now $20.
Stayed 5 nights in Jan 2025

6/10 Okay

Alice J, Forest Park

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
They need refillable water stations for your water bottles. Shouldn’t be giving out plastic water bottles to everybody. Also had no balcony and it was really hard to dry my stuff. I am a scuba diver, so I had a lot of stuff to get dry!
Stayed 7 nights in Dec 2024

8/10 Good

Rollan

Travelled with partner
Liked: Cleanliness, staff & service
The bartender at the adult pool was fantastic!
Stayed 10 nights in Jan 2025

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s for older crowd and not much entertainment
Stayed 5 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it
Stayed 6 nights in Dec 2024

8/10 Good

Christian Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Thomas

Travelled with family
Very clean and well manicured and maintained. Quiet lay out too
Stayed 7 nights in Jan 2025

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely amazing! The service was excellent! I would highly recommend this resort. The beach areas are so peaceful and relaxing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Roseann

Travelled with partner
Liked: Amenities
The resort is smack on the middle of the jungle. Lots of shade and beautiful vegetation. A lovely boardwalk going down to a beautiful beach / pool area. Plenta of sun, or shade
Stayed 14 nights in Dec 2024

6/10 Okay

Steven

Stayed 5 nights in Dec 2024

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property doesn’t look like the listing, pictures are from many years ago (ie beach is half the size as pictured). Doesn’t have as many pools as listed. Dinners require formal attire (who brings pants on vacation to Mexico). Due to this buffet is only option. Food was decent but repetitive. Staff was awesome, really tried to make everything awesome. Area and excursions were great!

4/10 Poor

Marianne

Stayed 3 nights in Dec 2024

6/10 Okay

Mira

Travelled with family
Liked: Cleanliness, staff & service
We appreciated the proximity to the beach, which was both clean and well-maintained. The abundance of wildlife around the property and in the ocean added a special touch to our experience. The food was decent, but we would have liked a greater variety of tropical fruits. Additionally, the à la carte restaurants lacked sufficient seating, filling up quickly and making it difficult to secure a reservation. Among them, only the beachfront restaurant had a pleasant ambiance, while the other two felt confined and lacked atmosphere. The New Year’s menu at the main buffet was thoughtfully curated and well-executed. As for the nightly entertainment, some evenings were excellent, while others fell short of expectations. On the downside, the noise from neighboring rooms, the floors above, and the music from the main plaza was disruptive. On our last day, the water supply was unexpectedly shut off for several hours, which was inconvenient. We also felt there weren’t enough water activities available on the property. Guests had to walk to the neighboring property to access kayaks and sailboats, which was disappointing.
Stayed 10 nights in Dec 2024

4/10 Poor

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nicely located but the food at this resort is so bad. I assume that is why it is so much cheaper than other resorts. I was sick several times after eating. The fish, shrimp, and meat are so overcooked that they are mealy. The food is the lowest quality and overly salted. I got to the point where I ate nothing but rolls, granola, packaged yogurt and some fruit. The desserts are indescribably bad across the board. The place could benefit from some guidance from knowledgeable chefs and pastry chefs. While the setting is lovely it’s like a cheesy beach party much of the time at the pool and beach with loud announcers conducting competitions and music pounding. Forget relaxing to the beautiful sunset; the loud staff is always trying to stir up the crowd. Overall service is slow and the place would benefit from some updated online services so guests didn’t have to go to the main building everytime they wanted to make a dinner reservation. Overall the nightly entertainment is amateur. The restaurants blare awful jazz and the noise in the buffet is unbearable with plates and cutlery being loudly stacked. It’s really too bad how cheesy the whole experience is because the grounds and water are beautiful. I gave this place two chances because of its proximity to beautiful diving and onsite dive shop, but the place is anything but relaxing and no discount is worth being sick from food.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The property and grounds were beautifully managed. Our room was clean and stocked daily with drinks, towels etc. a couple things we were disappointed about was when we arrived to check in we were immediately asked to take a quick tour of the facilities and asked to sign up for a free stay giveaway that was only for Americans. After a long travel day I was not interested but said yes just to get away from the pressure of the consierge due to being exhausted. Also having to book a dinner each day was a hassle as my husband waited in line for 30 minutes one morning and then while we were eating at the reservation restaurant other people were allowed to walk in to eat without a reservation. We paid for the all inclusive option to make meals stress free and this experience with having to reserve a spot daily was stressful. Although our stay wasn’t perfect I’d still recommend this vacation spot to my friends and family due to the easy access to the beach.
Stayed 4 nights in Dec 2024

2/10 Terrible

Zachary

Stayed 7 nights in Dec 2024

6/10 Okay

Nicholas

Stayed 3 nights in Dec 2024

10/10 Excellent

Gustavo

Stayed 7 nights in Nov 2024

8/10 Good

Cynthia, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Yury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love their location, including the hotel park with friendly coati and iguanes, natural magroves, sandy beach with snorkeling for fishes, stingrays, sometimes stars (local Maldives); great service and good food. Visited and enjoyed second time in a year.
Stayed 10 nights in Dec 2024

6/10 Okay

Leo

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024