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Chelenko Lodge

3.5 star property

Photo gallery for Chelenko Lodge

Aerial view
Desk, laptop workspace
Family Cabin | Private spa tub
Desk, laptop workspace
Outdoor spa tub

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Carretera Austral, El Cóndor, Río Ibáñez, Río Ibáñez, Región de Aysén
  • Place, Lake Trapial
    ‪37 min drive‬

Room options

View all photos for Family Cabin

Family Cabin | View from room

Family Cabin

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

About the area

Puerto Rio Tranquilo

At Chelenko Lodge, you'll be 0.4 km (0.2 mi) from General Carrera Lake and 13.5 km (8.4 mi) from Lake Trapial. Highlights at this lodge include free self-parking, Access to hot tub and in-room kitchenettes. .Enjoy access to hot springs and kayaking. Additionally, you'll find a terrace and dry cleaning/laundry services. Cooked-to-order breakfast is available daily between 6:00 AM and 11:00 AM. .Places in the area of this 3.5-property class Puerto Rio Tranquilo lodge include Catedral de Mármol and Marble Caves.
View more Lodges in Puerto Rio TranquiloOpens in a new window

What's nearby

  • Lake Trapial - 37 min drive - 15.5 km

Restaurants

  • ‪Comida al paso Pía - ‬2 min walk
  • ‪Punto Copec - ‬2 min walk
  • ‪Restaurante Casa Bruja - ‬5 min walk
  • ‪Cervecería Río Tranquilo - ‬2 min walk
  • ‪Ruedas & Rios Burger & Schop - ‬3 min walk

About this property

Chelenko Lodge

Chelenko Lodge offers its guests hot springs and a hot tub. Chelenko Lodge also features a terrace and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Puerto Rio Tranquilo lodge.

  • 10 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Terrace
  • Smoking in designated areas
Chelenko Lodge offers 10 accommodations with air conditioning. Accommodation at this 3.5-star lodge has kitchenettes with kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.
There are 10 outdoor hot springs open between 6:00 PM and midnight. The temperature in the hot springs is set to 86°F.

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HOTEL BACARIS
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  • Spa
  • Parking included
  • Air-conditioning
  • Breakfast available
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HOTEL BACARIS

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 to 10 per person

Things to do

  • 10 outdoor hot springs
  • Fishing
  • Hot tub
  • Kayaking

Family friendly

  • In-room kitchenette
  • Mini-fridge

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Proposal/romance packages

Outdoors

  • On the bay
  • Terrace

Spa

  • 10 outdoor hot springs
  • Hot springs open from 6:00 PM - midnight
  • Hot springs water temperature - 30 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Mini-fridge
  • Oven
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 per person
  • Pet fee: USD 20 per pet, per night
  • Hot tub fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Hot springs access available from 6:00 PM to midnight.

Property is also known as

Chelenko Lodge Lodge
Chelenko Lodge Río Ibáñez
Chelenko Lodge Lodge Río Ibáñez

Frequently asked questions

What is the cancellation policy at Chelenko Lodge?

Chelenko Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Chelenko Lodge?

Yep, Chelenko Lodge has a free self car park.

What makes Chelenko Lodge a romantic place to stay?

1 hot tub and a champagne service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Chelenko Lodge.

Does Chelenko Lodge serve breakfast?

Yeah, cooked-to-order breakfast is available daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Chelenko Lodge?

No, Chelenko Lodge does not offer an airport shuttle service.

What time are check-in & check-out at Chelenko Lodge?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Chelenko Lodge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 27 reviews
Rating 8 - Good. 10 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Great spot
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

pirha

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, amenities
The Lodge did not have any records of our reservation and they were full. We had to drive four hours to be able to find a crappy cabin to spend the night. A horrible experience.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this property. It may be isolated but we brought our own supplies for cooking our dinners, knowing that this property came with a kitchen. Views are spectacular!
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are deceiving. The shipping containers are old and have not been invested in. The hot tubs do not work. The food at the restaurant is terrible. They charged us twice for our room. The view is amazing but not work this place.
Verified

6/10 Okay

Marliese

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The tiny cabins are a cool idea, though there were some flaws. The cabins are mostly windows, which would be neat in a more isolated area. In reality it meant that if your neighbours leave their lights on all night, your cabin will be lit up as the curtains don’t block any light (in fact you can see into the other cabins even when both cabins have the curtain drawn). This was frustrating as we were hoping to be able to watch the stars through the front windows. It should be noted that the hot tub is not included is your stay and costs an extra 60,000 CLP to use. I could not find this information anywhere online, though we did decide to splurge (and enjoyed our time). Lastly, it shows the location being in Puerto Rio Tranquilo. It’s actually about a 20 minute drive out of town; this was okay as we had a car, but without one it would be difficult to get to. The cabin was very cute and we loved that you got to watch the waves from your bed with floor to ceiling windows. It would be perfect if you booked during the off-season for true serenity.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Izabel Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visual incrível.

Estar deitada em uma cama com o visual incrível do lago General Carreras, foi uma experiência incrível. O atendimento do restaurante é muito bom, porém, o cardápio deixa a desejar.
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Cynthia

Nunca lo encontramos

Nunca pudimos ubicar el lugar, no vimos ningún cartel indicador, no hay señal en la ruta, así que perdimos la reserva porque la única dirección que figura es Rio Ibáñez. La ubicación en la aplicación no es clara.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En el medio de la nada, en la orilla del Lago General Carrera o Chelenko, estas Tiny Cabin sorprenden con una moderna instalación. Cocina y baño limpios y con todo lo necesario. Buena cama, toallas, aire frío y caliente. Lo mejor: una vista excepcional.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Emilio M

Liked: Cleanliness
Bien a secas, las camas literas son minúsculas, solo para niños.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Fernando

Liked: Room comfort
Disliked: Cleanliness, staff & service

Debe mejorar las

Las instalaciones muy buenas, linda cabina y tinaja. El entorno es perfecto. Se calefacciona mediante aire acondicionado. Respecto a la atención, deficiente. Nunca encontramos a alguien en recepción, debimos retrasar el check in, pues nadie contesta los mensajes ni el teléfono. 2 días sin saber cómo cambiar toallas ni aseo del baño. No tuvimos comunicación para poder usar todos los días la tinaja.
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

Guido

Liked: Staff & service, property conditions & facilities
La ubicación , en el lago General Carrera , increíble
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bello lugar y tranquilo, pero mejorar detalles

Muy bello lugar tranquilo, el consejo que se puede dar es sobre la calefacción, demasiada helada la pieza, si bien tenía una calefacción pero no servía de mucho, ademas mejorar un poco las cortinas ya que daba la impresión de que se veía todo para al lado del vecino ☺️
Stayed 3 nights in Aug 2022
Verified

6/10 Okay

Pedro Fabricio Cortés G

Liked: Cleanliness
Disliked: Room comfort
Súper buena vista, buena la atención del personal, pero: - Tinaja Agua Caliente no estuvo a las 20 hrs como habíamos planificado sino 1 hora después. Estaba hirviendo y luego no teníamos cómo enfriarla. Había una llave pero estaba mala, al final quedó toda la noche corriendo, no llegaron a cerrarla. - No contempla desayuno, ojo con eso, por valores similares, en otros lodges, sí incluyen desayuno. - Valor no incluye IVA.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Francisco Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bueno, pero no se realizó devolución de un cobro

En general el lugar de alojamiento se acompaña de la naturaliza y una vista muy bonita del lago. Lo malo fue haber pagado un servicio que no fue entregado correctamente y que no fue realizada la devolución del dinero como se pactó, decepcionante en ese aspecto.
Stayed 2 nights in Aug 2021
Verified

4/10 Poor

natalia

Disliked: Staff & service, property conditions & facilities, room comfort

Pésimo servicio.

Muy desilucionante el agua de las tinajas helada ..la leña que ocuparon no permitía que se calentará además las tinajas en malas condiciones donde se pasaba el agua y estaba en malas.condiciones. Por otro lado se pasó mucho frío dentro del las cabañas ... pésimo servicio nadie contesta los teléfonos y las personas encargadas cero preocupación por lo clientes ....Pensamos que sería una experiencia inolvidable pero fue una completa decepción.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lodge espectacular a orillas del Lago General Carrera, con una vista espectacular hacia la cordillera... muy recomendable!
Stayed 3 nights in Feb 2021
Verified

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and easy to find off the main road. Good signage. Make sure you remember email them 2-3 days ahead of your arrival to coordinate a time for key exchange since there's not real reception. No WiFi available. Good option for breakfast/dinner delivery there. Excellent staff.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Loreto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso lugar excelente estadia

Maravilloso lugar excelente servicio 100% recomendable me encanto. El administrador se paso para ser buena persona.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

ALEJANDRA

Stayed 2 nights in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025
Verified

8/10 Good

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Verified

8/10 Good

Ricardo

Liked: Room comfort
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2021