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Best Western Heritage

Property class: 4

Photo gallery for Best Western Heritage

A modern hotel with a unique architectural design, featuring multiple balconies and a well-lit entrance.
A spacious lobby with a polished marble floor, modern seating arrangements, and a wooden ceiling design.
A room with two wooden-framed chairs and a small table, large windows with curtains, and a view of trees and sky.
A balcony with wicker furniture, a view of the sea, and city buildings in the background.
A rooftop pool area with a glass balustrade, outdoor seating, and a green wall with climbing plants.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$58
includes taxes & fees
13 Sept - 14 Sept

Explore the area

View map
Heritage Hotel Kolatoli Circle, Kolatoli Road, Cox's Bazar, 4700
  • Place, Burmese Market
    ‪2 min drive‬
  • Place, Laboni Beach
    ‪3 min drive‬
  • Place, Sugandha Beach
    ‪3 min drive‬
  • Airport, Cox's Bazar (CXB)
    ‪5 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

A room with a sofa, a chair, and a glass coffee table.

Superior Double Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Sea View

A hotel room with a large bed, a desk, a chair, a nightstand, and a painting on the wall.

Deluxe Double Room, Sea View

  • Sea view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Deluxe Double Room, 1 King Bed

  • Beach view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

A hotel room with two beds, a desk, and a chair.

Superior Twin Room, 2 Single Beds

7.4 out of 10
Good
(6 reviews)
  • Hill view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room, Sea View

A hotel room with a bed, desk, chair, TV, and a large window with curtains.

Premium Double Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Hill View

A hotel room with a bed, desk, chair, and a colorful rug.

Premium Double Room, Hill View

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

View all photos for 1 King Bed Non-Smoking Deluxe Room Hill View Balcony Hairdryer Coffee Maker Full Breakfast

1 bedroom, pillow-top beds, minibar, in-room safe

1 King Bed Non-Smoking Deluxe Room Hill View Balcony Hairdryer Coffee Maker Full Breakfast

  • 5 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

About the area

Cox's Bazar

Best Western Heritage places you in the centre of Cox's Bazar, connected to the convention centre and within a 30-minute stroll of Kolatoli Beach and Laboni Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a conference centre, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free bus station shuttle. .With a stay at this 4-property class Cox's Bazar hotel, you'll be 2.4 km (1.5 mi) from Burmese Market and 2.7 km (1.7 mi) from Cox's Bazar Lighthouse.

What's nearby

  • Cox's Bazar Cultural Center - 2 min drive - 2.6 km
  • Burmese Market - 2 min drive - 1.9 km
  • Laboni Beach - 3 min drive - 3.0 km
  • Sugandha Beach - 3 min drive - 2.3 km
  • Cox's Bazar Beach - 3 min drive - 3.4 km

Getting around

  • Cox's Bazar (CXB) - 19 min drive

Restaurants

  • ‪Pizza Hut - ‬18 min walk
  • ‪Mezbaan Restaurant - ‬8 min walk
  • ‪Sunset Bar, Sayeman Beach Resort - ‬6 min walk
  • ‪Poushee Hotel and Restaurant - ‬3 min drive
  • ‪Ruposh - ‬14 min walk

About this property

Best Western Heritage

Best Western Heritage offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the business-friendly Best Western Heritage. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

This 4-star Cox's Bazar hotel is smoke free.

  • 1 building
  • 231 guestrooms or units
  • 12 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Food/drink service (free)
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Coffee shop
  • Dining venue
Best Western Heritage offers 231 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers.

This Cox's Bazar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Outdoor pool
Seagull Hotels Ltd.
Cox's Bazar
  • On private beach
  • Pool
  • Breakfast included
  • Parking included
3.4 out of 5, 43 reviews
The price is AU$84
includes taxes & fees
13 Sept - 14 Sept
Seagull Hotels Ltd.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times
  • Free bus station shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Books
  • Concerts/live shows
  • Games
  • Gym
  • Outdoor pool
  • Shopping
  • Table tennis

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must transfer to the property via airport shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Heritage

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (return)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Hotel Cox's Bazar
Heritage Cox's Bazar
Heritage Hotel
Best Western Heritage Hotel
Best Western Heritage Cox's Bazar
Best Western Heritage Hotel Cox's Bazar

Frequently asked questions

Is parking available at Best Western Heritage?

Yep, Best Western Heritage has a free self car park.

How much does it cost to stay at Best Western Heritage?

As of 11 Sept 2026, prices found for a 1-night stay for 2 adults at Best Western Heritage on 13 Sept 2026 start from AU$58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Heritage?

Yep, Best Western Heritage is a short 10-minute walk from Kolatoli Beach.

Does Best Western Heritage have a pool?

Best Western Heritage has an outdoor pool.

What makes Best Western Heritage a romantic place to stay?

24-hour room service, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Best Western Heritage.

Are there hot tubs in the rooms at Best Western Heritage?

No, but there are Jetted bath in the guestrooms.

Does Best Western Heritage serve breakfast?

Sure does, complimentary buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Best Western Heritage?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Best Western Heritage?

Yep, you can grab a meal at Best Western Heritage's onsite restaurant.

What time are check-in & check-out at Best Western Heritage?

Check-in begins at 1:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Heritage?

No, pets and service animals are not allowed.

Best Western Heritage Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 34 out of 61 reviews
Rating 8 - Good. 8 out of 61 reviews
Rating 6 - Okay. 9 out of 61 reviews
Rating 4 - Poor. 6 out of 61 reviews
Rating 2 - Terrible. 4 out of 61 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Md Tanvir Rahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

SAYED MOHAMMED NAHIDUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel location and conditions very good. Fare was very reasonable. Staffs are very friendly. Specifically Miss Sajeda was very cooperative in the front desk. Wish to stay next time Insha Allah
Stayed 1 night in May 2026
Verified review

10/10 Excellent

sheikh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice Good location Breakfast very very busy Crowed with local tourists
Nice reception
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rasidul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's excilint. They have many vertices of food
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, breakfast and room size, comfortable beds, and well trained staff
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good experience at the hotel. The staff were delightful and quick to help. My room was well equipped for a business visit with good working space and wifi, as well as being comfortable, quiet and had a great view towards the beach and sea. I used the gym, ate breakfast and had coffee from the coffee bar - all very acceptable. It has my recommendation
View from my balcony
Sun setting
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

abdul

Liked: Staff & service
Amenities
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Md Kawser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in coxbazar
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Ashfaqul

Liked: Staff & service
Disliked: Cleanliness
The staff was great and the location isn’t bad, if you’re looking for something budget friendly and close to the beach, this is one of the options for you. The hotel itself is pretty old so room cleanliness was lacking, we had bugs all over our room, stains in the bathtub and the floors. The hotel food is pretty bad, I’d recommend eating out as it’s much cheaper and the food is better quality. Overall this place is a 2.5/5 in my opinion.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Md

Liked: Cleanliness, property conditions & facilities
Too much service charge whenever you will order any food.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

SYED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was reasonably priced, clean and staff were courteous and professional
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Ankan Ghosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-maintained place to stay, everyone was friendly and helpful.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Oliur

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and good customer service
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

suvro

Liked: Cleanliness, amenities, property conditions & facilities
Good environment & good service
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Motaher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Exceptionally polite staff. Highly recommend this hotel. An excellent value for money. We got more than our money's worth.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Mohammad Arif

Liked: Cleanliness, staff & service
Overall service and facilities are excellent, but restroom is quite old .
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

sumon

Liked: Cleanliness, staff & service, amenities
Everything is excellent. But spa is not available there.Thank you.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, quiet, cool.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Rayat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet was dirty, no hand wash given until asking, fridge was closed, ants in the balcony, bed had stains. Food was good Staffs were helpful
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Eftekharul Alam

Liked: Staff & service
Should work on the lobby ambience and guestroom washrooms
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Symon

Liked: Cleanliness, amenities, property conditions & facilities
Overall not bad
Stayed 4 nights in Jun 2025
Verified review

4/10 Poor

Andrew

Disliked: Staff & service
Bfast could be better. Checkout is slow.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Iffat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 2 nights at Best Western Heritage, and I had a wonderful experience. I truly loved the atmosphere in the lobby; it was very neat, clean, calm, and quiet. My hotel room was excellent—very spacious and comfortable. I especially enjoyed the beautiful beach view from my balcony. All of the staff members were very polite, friendly, professional, and helpful, especially the front office staff, Sajeda and Fardin. I would also like to specially mention Najrul Bhai, who was extremely helpful and kind. He arranged transportation for us to visit Inani Beach, and we truly enjoyed the trip a lot. Without his support and assistance, our experience would not have been as enjoyable. Thank you so much, Najrul Bhai, for your wonderful behavior and outstanding service. I truly appreciate all the efforts made by the hotel staff to make my stay comfortable and memorable. I would love to visit again in the future, and I would highly recommend Best Western Heritage to everyone who is looking for excellent hospitality and outstanding service. Thank you once again for providing me with such a pleasant experience and beautiful memories. I sincerely appreciate it.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Shawan

Disliked: Staff & service
The worse hotel. Every day the shut down the elevator and on it for few hours. Also every day they shut down the electricity for 2-3 hours. I will never stay in that hotel
Stayed 4 nights in Aug 2024
Verified review

4/10 Poor

Dipto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty. The flash in the washroom didn’t work. The bathtub was stained. The lighting was so poor that it looked like a scene from horror movie.
Stayed 1 night in Jul 2025