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Best Western The Westerly Hotel

3.0 star property
Hotel in Courtenay with 3 restaurants and free breakfast

Photo gallery for Best Western The Westerly Hotel

Lobby
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Exterior
Lobby
Balcony view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Air conditioning
The current price is AU$241
includes taxes & fees
22 June - 23 June

Explore the area

Map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Vancouver Island Visitor Centre
    ‪6 min drive‬
  • Crown Isle Resort and Golf Community
    ‪7 min drive‬
  • Comox Ferry Terminal
    ‪13 min drive‬
  • Comox, BC (YQQ-Comox Valley)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Courtenay

Best Western The Westerly Hotel places you in the centre of Courtenay, within just a 15-minute stroll of Sid Williams Theatre and Courtenay and District Museum and Paleontology Centre. Highlights at this hotel include 3 restaurants, 3 bars/lounges and free daily breakfast. .The restaurant, The Westerly Restaurant, serves American cuisine and is open for breakfast, brunch, lunch and dinner. The Flying Canoe Pub is the hotel's own pub, serving drinks along with lunch and dinner. 14000 square feet (1260 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Each morning free full breakfast is offered between 6:30 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Courtenay hotel include Courtenay and District Memorial Outdoor Pool and Landmark Cinemas Courtenay.

What's nearby

  • Courtenay and District Memorial Outdoor Pool - 18 min walk - 1.6 km
  • Vancouver Island Visitor Centre - 6 min drive - 5.4 km
  • Crown Isle Resort and Golf Community - 7 min drive - 5.2 km
  • St. Joseph General Hospital - 10 min drive - 7.5 km
  • Comox Ferry Terminal - 13 min drive - 11.2 km

Getting around

  • Comox, BC (YQQ-Comox Valley) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Sehmi Japanese Restaurant - ‬4 min walk
  • ‪Popeye's Louisiana Kitchen - ‬13 min walk
  • ‪Coffeelovebug - ‬15 min walk
  • ‪Flying Canoe West Coast Pub - ‬1 min walk

About this property

Best Western The Westerly Hotel

Hotel in Courtenay with 3 restaurants and free breakfast
There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14000 square feet (1260 square metres) and includes a conference centre. A fitness centre, a vending machine, and concierge services are also featured at the business-friendly Best Western The Westerly Hotel. Self parking is free.

This 3-star Courtenay hotel is smoke free.

  • 67 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 14000 sq ft of conference space
  • 1260 sq. m of conference space
  • Full breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, French

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Front of property

Bayview Hotel

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  • Breakfast included
  • Pet-friendly
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4.7 out of 5, Exceptional, 1,599 reviews
The price is AU$234
includes taxes & fees
22 June - 23 June
Bayview Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Chalk Lounge
  • The Flying Canoe Pub
  • The Westerly Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Frequently asked questions

Is parking available at Best Western The Westerly Hotel?

Yep, Best Western The Westerly Hotel has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western The Westerly Hotel?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Best Western The Westerly Hotel on 22 June 2025 start from AU$240.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western The Westerly Hotel?

The closest beach to Best Western The Westerly Hotel is Seal Bay Nature Park (8.2 km).

Is Best Western The Westerly Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western The Westerly Hotel is a hit with families.

Does Best Western The Westerly Hotel serve breakfast?

Yep, our travelers highly rate the free full breakfast here! Available daily from 6:30 AM to 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Best Western The Westerly Hotel?

No, Best Western The Westerly Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western The Westerly Hotel?

Yep, you can grab a meal at Best Western The Westerly Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Best Western The Westerly Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Best Western The Westerly Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 394 out of 1003 reviews
Rating 8 - Good. 401 out of 1003 reviews
Rating 6 - Okay. 140 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

SANGJIK

Stayed 1 night in Mar 2025

8/10 Good

Michael Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Austin

Stayed 2 nights in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
the staff at the hotel were very helpful and willing to please. the only negative about our room was that the lighting was very dim and made reading almost impossible .
Stayed 11 nights in Feb 2025

10/10 Excellent

Scott

Stayed 3 nights in Mar 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel, it was clean, staff was friendly. There is a nice little pub attached and was easy to get around town
Stayed 2 nights in Nov 2024

8/10 Good

Ross

Good breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in every aspect

Check in was quick, and the staff was friendly and helpful. Room was roomy, clean and comfy. WiFi was stable. Easy access to parking by elevator. Breakfast is included, and the options are great and tasty. Their location is central and convenient. I have stayed with them multiple times.
Stayed 1 night in Feb 2025

10/10 Excellent

Gail

Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Connie S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy bed.
Stayed 1 night in Feb 2025

8/10 Good

Kenneth

Stayed 1 night in Feb 2025

10/10 Excellent

SHU

Stayed 2 nights in Feb 2025

10/10 Excellent

Yoan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Trevor

Stayed 1 night in Feb 2025

10/10 Excellent

Johanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful. GPS brought us to the parking in the back so it was difficult to find and getting out onto the main road is difficult but the hotel itself is absolutely wonderful
Stayed 2 nights in Feb 2025

10/10 Excellent

sylvie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 1 night in Feb 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service
Overall it's great for us as we just spend the night or two when up for work or skiing.
Stayed 1 night in Feb 2025

8/10 Good

Divya

Convenient location decent rooms and breakfast
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Review of hotel

I recently stayed at this hotel for two nights, and unfortunately, my experience was far from satisfactory. Upon arrival, I discovered a hairball on the shower floor, indicating that the bathroom had not been cleaned properly. I called reception for assistance, but they were fully booked and unable to change my room, so I had to clean it myself. Later that night, I was disturbed by loud noises in the hallway—teenagers running around, banging on doors, and causing quite a commotion. I reported this to the front desk, and they assured me they would address the situation, as other guests had also complained. I was told that if the noise continued, I should report it again. As a gesture of goodwill, they mentioned I would receive a discount or loyalty points upon checkout for the inconvenience. When I checked out, I presented photos of the dirty bathroom and reiterated my concerns about the noise. Although the reception staff acknowledged the issues, the best they could offer was loyalty points. I agreed to this, but despite the promises made at both check-in and check-out, I have yet to receive the points or any form of compensation. It seems that the hotel may not prioritize guests who book through third-party apps, as both the check-in and check-out staff expressed a preference for direct bookings. Overall, I felt that my concerns were not taken seriously, and the lack of follow-up on the promised points shows a disregard for customer satisfaction.
Hairball on shower floor upon check in I reported it they tried to get me another room that was clean but hotel was full so I cleaned it myself
Stayed 2 nights in Feb 2025

8/10 Good

Tyler

Stayed 2 nights in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

leah

Stayed 3 nights in Feb 2025