2/10 Terrible
ARISTOTLE
Business traveller
22 Mar 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare of a stay
I have been stuck all afternoon trying to reprogram the keycards to my door that didn’t respond to several swipes of the slot using the keycards . The front desk attendant tried to reprogram the key about ten times but nothing was working and even went as far as going to the front door to get the keys to work to no avail so I got stuck in the parking lot eating very cold pizza and warm soda for hours on a hot Tuesday afternoon as I was promised the door locks would be changed . I came back a couple hours later to find that the door lock has not been changed as promised . Then around 6:39 pm , the water was shutoff and the front desk clerk did not even bother answering the phone causing me to almost have a heart attack . They managed to turn it back on after a good 25 minutes or so .
That same night , the door lock was eventually changed and the keycards were finally working . However , for the past two days , I had to struggle swiping the keycard into the slot several times and rattling the door handle very hard after the green light came on but it never opened until after a good three minutes of doing the same thing over and over again . Other guests even saw so me almost banging on the door like a crazed lunatic trying to get it to open until I eventually got the front desk clerk on the night shift to switch me out to room 153 with the keycards working but the bathroom ( OMG) looked like it hadn’t been sanitized for centuries with disgusting mold , rust and all kinds o
ARISTOTLE
Stayed 5 nights in Mar 2025