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Mercure Plaza Biel

4.0 star property

Photo gallery for Mercure Plaza Biel

Miscellaneous
2 bars/lounges
Hypo-allergenic bedding, minibar, in-room safe, desk
2 bars/lounges
Superior Double Room, 1 Double Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$244
includes taxes & fees
14 June - 15 June

Explore the area

View map
Neumarktstrasse 40, Biel, BE, 2502
  • Place, City Park
    ‪5 min walk‬
  • Place, Omega Museum
    ‪14 min walk‬
  • Place, Lake Biel
    ‪16 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪53 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Single Bed

A modern hotel room with a neatly made bed, a bedside table with a cup and newspaper, and a vase with flowers.

Superior Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio

Studio

Studio

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Bathtub

Classic Room, 2 Single Beds, Bathtub

Classic Room, 2 Single Beds, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Single Bed, Bathtub

A hotel room with a bed, a chair, a lamp, and a vase with flowers.

Classic Room, 1 Single Bed, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

About the area

Biel

Mercure Plaza Biel puts you in the heart of Biel, within just a 10-minute stroll of City Park and Swiss Reformed City Church. Highlights at this hotel include 2 bars/lounges, a restaurant and a sauna. .The restaurant, Restaurant Barrique, serves international cuisine. 1701 square feet (158 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 15-minute walk of this Biel hotel include Neues Museum Biel and LaserGame Biel/Bienne.

What's nearby

  • Swiss Reformed City Church - 5 min walk - 0.4 km
  • City Park - 5 min walk - 0.4 km
  • Neues Museum Biel - 8 min walk - 0.7 km
  • Omega Museum - 14 min walk - 1.2 km
  • Lake Biel - 16 min walk - 1.4 km

Getting around

  • Biel/Bienne Station - 11 min walk
  • Bern (BRN-Belp) - 50 min drive

Restaurants

  • ‪Coop Restaurant - ‬3 min walk
  • ‪ici c'est le vin - ‬5 min walk
  • ‪Garage Bar-Pub - ‬1 min walk
  • ‪Chines - ‬3 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Mercure Plaza Biel

Mercure Plaza Biel offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1701 square feet (158 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Mercure Plaza Biel. For a fee, parking is available.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Conference rooms
  • 1701 sq ft of conference space
  • 158 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • Water dispenser
  • Coffee shop
  • Dining venue
Mercure Plaza Biel offers 100 accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Biel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Similar properties

Sports facility
City Hotel Biel Bienne
Biel
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
4.0 out of 5, Very good, 565 reviews
The price is AU$217
includes taxes & fees
21 June - 22 June
City Hotel Biel Bienne

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 19 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 25 for adults and CHF 25 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Barrique

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,701 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 30.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25.00 for adults and from CHF 25 for children
  • Self-parking fee: CHF 19.00 per night (in/out privileges)
  • Pet fee: CHF 25.00 per pet, per night
  • Early check-in fee: CHF 30.00 (subject to availability)
  • Late check-out fee: CHF 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Mercure Biel Plaza
Mercure Hotel Biel Plaza
Mercure Plaza Biel
Accor Plaza Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel
Mercure Plaza Biel Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel

Frequently asked questions

What is the cancellation policy at Mercure Plaza Biel?

Mercure Plaza Biel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Plaza Biel?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at Mercure Plaza Biel on 14 June 2026 start from AU$244, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Plaza Biel?

Yep, Mercure Plaza Biel has a self car park with in/out privileges for CHF 19.00 per night. A self car park is also available, for a fee.

Is there a spa on site at Mercure Plaza Biel?

There's no onsite spa, but this property does offer spa services.

Is Mercure Plaza Biel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Mercure Plaza Biel is a hit with families.

Does Mercure Plaza Biel serve breakfast?

Yep, buffet brekkie is served weekdays between 6:30 AM and 10:00 AM and weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Plaza Biel?

No, Mercure Plaza Biel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Plaza Biel?

Yep, you can grab a meal at Mercure Plaza Biel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Mercure Plaza Biel?

Check-in begins at 2 PM. Check-out time is noon.

Mercure Plaza Biel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 170 out of 507 reviews
Rating 8 - Good. 248 out of 507 reviews
Rating 6 - Okay. 61 out of 507 reviews
Rating 4 - Poor. 19 out of 507 reviews
Rating 2 - Terrible. 9 out of 507 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and excellent breakfast buffet.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with all comforts needed
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the centre of Biel, rooms are clean but small and breakfast might be improved, dinner is nice!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel… What I was missing was softer pillow, beside the relatively hard pillows… The price was definitely on the high side!!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

The location of this hotel was quite good, the bus stop was nearby. The room was very clean and all things were very comfortable. The breakfast was also nice.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff and everything was well appointed. Very comfortable bed!!!!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Rania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Patrick

Liked: Staff & service
It was rather old, could use a renovation. Breakfast was small.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Remo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Service!
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the most disappointing experience. We got to the hotel & just left our bags & immediately left to see the city. When we got back we had the time to check on the conditions of the room & noticed that it was dirty. Found some hair on the bathtub and pillows, the floor was sticky. We know this things can happen & thats why we approached the lady on the front desk. She offered to change rooms but told us they would make a downgrade bc they didnt have any rooms like the one we paid for available. We agreed to it but also asked about the fee difference between the rooms & they told us not to worry about it, that they’d find a solution. After the 3 nights, at checkout time we asked about it again. They brought the very unprofessional rude manager to tell us that they wouldn’t be refunding the fee difference because our new room was a “complete mess”. We are delicate & careful people & don’t like leaving our stuff all over the room, so we always leave our stuff well packed and locked. We let them know this couldnt be our case. Even if it was, it is their job to clean the room bc they charge you a fee for that & has nothing to do with receiving as a new guest a clean room. We also let him know about this. And this is when he started talking to us in an aggressive way, telling us to “not behave like animals” referring to how we were complaining & demanding an actual solution. Also called us “sensitive people from Spain” when we’re not even Spanish. FULL REVIEW ON GOOGLE
Verified

10/10 Excellent

Corine

Liked: Cleanliness, amenities, property conditions & facilities
Personnel très accueillant et sympathiques
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toujours la

Excellent accueil disponibilité du personnel avec l'amabilité et le sourir
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bienne côté ville

Hôtel à 2 pas de la vieille ville et pas trop loin (une petite dizaine de min) à pieds de la gare. Ça rallonge le trajet pour le lac mais ça reste jouable en un gros 1/4h. Chambre propre et moderne, élégante. Le non-remplissage du gel douche était toutefois étonnant pour un hôtel de ce standing. Mention spéciale au buffet du pdj, très complet et quali.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Odd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bruk dette hotellet hvis du skal til Biel !

Mercure Biel er rett og slett et godt hotell. Flott rom og meget god frokost. Det er også en bar og restaurant på hotellet. Bare 3-4 minutter til gågatene i sentrum. Hotellet anbefales !
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comme d'habitude trés bon accueil disponibilité du personnel efficacité
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Marcelo Tessetore

Disliked: Room comfort

Hotel bem meia boca

Hotel bem mais ou menos, atendimento ok, mas a estrutura do hotel só o térreo é bonito os andares ainda são antigos e os quartos velhos, banheiro com banheira e as toalhas são mais pano de prato do que toalhas péssimo. O café da amanhã é muito bom vale a pena pagar e o bar com drinks espetaculares o atendimento do Caio é perfeito
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable

Comme d'habitude acueil très sympa efficace et rapide a l'écoute du ckent
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service+

Hôtel idéalement situé et excellent service. Je recommande le roomservice pour son copieux petit déjeuner et produits de qualité.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiptop wie schon die letzten Jahre

Gutes solides Hotel, super Frühstücksbuffet
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel
Stayed 1 night in Nov 2024
Verified

8/10 Good

Rami

Liked: Staff & service
N
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne accueil

Comme d'habitude accueille tres sympa rapide et efficace. Chabre propre grand lit et agreable surprise avec la lacine a café nespresso
Stayed 1 night in Sep 2024
Verified

8/10 Good

Marion

Liked: Staff & service, amenities, property conditions & facilities
Bei der Ankunft war der Boden im Zimmer nicht gereinigt. (Haarbüschel, Haarnadel, Schmutz) Nach Beschwerde wurde schnell und gut nachgereinigt. Die Mitarbeiter an der Rezeption waren sehr freundlich und zuvorkommend. Garageneinfahrt extrem eng, neue Felge verkratzt.
Stayed 5 nights in Sep 2024