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Hacienda Bustillos

3.0 star property

Photo gallery for Hacienda Bustillos

Double Room, 2 Double Beds | Living area
BBQ/picnic Area
Double Room, 2 Double Beds | Bathroom
Double Room, 2 Double Beds
Double Room, 2 Double Beds | View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
Av. Gran Vision s/n, Col Centro, Bocoyna, CHIH, 31200
  • Place, Craft Arts Museum of the State of Chihuahua
    ‪5 min walk‬
  • Place, Lake Arareko
    ‪5 min drive‬
  • Place, San Ignacio Mission
    ‪6 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | View from property

Double Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Creel

Hacienda Bustillos places you in the heart of Creel, within a 5-minute walk of Craft Arts Museum of the State of Chihuahua and 3.9 km (2.4 mi) from Valle de los Hongos. Highlights at this hotel include a restaurant, free self-parking and a free area shuttle. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a garden, barbecues and a picnic area. Full breakfast is available daily between 8 AM and 10 AM. There's also the convenience of an area shuttle. .With a stay at this 3-property class Creel hotel, you'll be 4 km (2.5 mi) from Valle de las Ranas and 4 km (2.5 mi) from San Ignacio Mission.

What's nearby

  • Craft Arts Museum of the State of Chihuahua - 5 min walk - 0.5 km
  • Lake Arareko - 5 min drive - 7.7 km
  • San Ignacio Mission - 6 min drive - 3.9 km
  • Copper Canyon Adventure Park - 42 min drive - 53.9 km
  • Teleferico Barrancas - 44 min drive - 55.1 km

Restaurants

  • ‪Copper Lodge - ‬6 min walk
  • ‪Restaurante La Cabaña - ‬3 min walk
  • ‪hotel Restauran Los Valles - ‬3 min walk
  • ‪Kino’s - ‬3 min walk
  • ‪El Tío Molcas - ‬3 min walk

About this property

Hacienda Bustillos

There's a restaurant on site. Public spaces have free WiFi. A free area shuttle within 400 metres is available. A terrace, barbecue grills, and tour/ticket assistance are also featured at Hacienda Bustillos. Free self parking is available.

This 3-star Creel hotel is smoke free.

  • 40 guestrooms or units
  • Built in 2011
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room
  • Dining venue
Hacienda Bustillos offers 40 air-conditioned accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead. This Creel hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 400 metres
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8 AM to 10 AM for a fee: MXN 65 to 95 per person
  • A restaurant

Things to do

  • Playground

Family friendly

  • Free area shuttle
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: noon; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior bell for check-in assistance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hacienda Bustillos

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 65 to 95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Bustillos Hotel Creel
Hacienda Bustillos Hotel
Hacienda Bustillos Creel
Hacienda Bustillos
Hacienda Bustillos Hotel Bocoyna
Hacienda Bustillos Bocoyna
Hacienda Bustillos Hotel
Hacienda Bustillos Bocoyna
Hacienda Bustillos Hotel Bocoyna

Frequently asked questions

What is the cancellation policy at Hacienda Bustillos?

Hacienda Bustillos offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hacienda Bustillos?

Yep, Hacienda Bustillos has a free self car park.

Does Hacienda Bustillos serve breakfast?

Yeah, full brekkie is on offer daily between 8 AM and 10 AM.

Is there a free airport shuttle available at Hacienda Bustillos?

No, Hacienda Bustillos does not offer an airport shuttle service.

Is there a bar or restaurant at Hacienda Bustillos?

Yep, you can grab a meal at Hacienda Bustillos's onsite restaurant.

What time are check-in & check-out at Hacienda Bustillos?

Check-in begins at noon. Check-out time is 11:30 AM.

Are pets allowed at Hacienda Bustillos?

No, pets and service animals are not allowed.

Hacienda Bustillos Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 105 reviews
Rating 8 - Good. 45 out of 105 reviews
Rating 6 - Okay. 11 out of 105 reviews
Rating 4 - Poor. 9 out of 105 reviews
Rating 2 - Terrible. 10 out of 105 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, attentive and helpful wen’t beyond . Nice quiet and comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alfonso

Stayed 3 nights in Jun 2022

8/10 Good

Guadalupe

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Buena opción

Todo bien solo que el agua caliente se acabó y aunque prendieron el boiler nunca calentó. Esta un poco retirado del centro, pero nada que no sea manejable.
Stayed 1 night in Nov 2021

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very friendly place. Helped us book a horse ride, even drove us to the place as they didn't have the phone number for it. Also helped us with our ongoing accommodation. Room was very comfy inc beds and great shower.
Stayed 2 nights in Jul 2018

2/10 Terrible

Rafael, Chiapas, México

Disliked: Staff & service, property conditions & facilities, room comfort

Dont respect our reservations prepayed

They said will send our 5 rooms to another part of the hotel but were a different hotel, a worse one.
Stayed 1 night in Jul 2017

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms are updated and it's just a simple little hotel on the main road perfect for a place to sleep.

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Elvira Smith , Oklahoma, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel us worth its price.

The location was okay. I did have to walk a few blocks to take El Chepe and/or a bus.

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo malo falta de wifi
Stayed 3 nights in Oct 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia, cómoda y las personas que nos recibieron excelentes anfitriones.
Stayed 1 night in Oct 2025

6/10 Okay

Omar Gerala

Travelled with partner, Travelled with group
Liked: Staff & service
Está bien ubicado y tiene los necesario para una estancia acorde al precio, sería bueno que aceptara tarjeta de crédito
Stayed 3 nights in Oct 2025

10/10 Excellent

Ezequiel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Ismael

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Al estar muy cerca de la calle, el ruido se filtra mucho a la habitación y eso no deja dormir con tranquilidad, no tienen jabón ni shampoo en el baño, también no cuentan con papel en el sanitario
Stayed 1 night in Aug 2025

8/10 Good

Francisco, Aguascalientes

Travelled with group
Liked: Amenities
Recepción accesible por parte del personal
Stayed 1 night in Jul 2025

8/10 Good

itzel

Stayed 2 nights in Apr 2025

6/10 Okay

Martin

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Que puedo decir de este lugar demasiado Caro.. para lo que Ofrecen... La habitación es muy pequeña para 4 personas que éramos.. no cambiaron las toallas.. no hicieron la limpieza del cuarto. Y no dejan ni siquiera 1 agua.... No me parece buen lugar para volver.....
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Stayed 1 night in Sep 2024

4/10 Poor

Daniel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
La habitación no contaba con buena señal de wi fi, comentnado la señorita de recepción si quería hacer uso de ello era necesario ir a sentarme en recepción o cocina, cosa que me pareció una burla e ilógica
Stayed 1 night in Sep 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Muy seguro y accesos rapidos
Stayed 1 night in Sep 2024

10/10 Excellent

MANUEL E

Stayed 2 nights in Sep 2024

10/10 Excellent

Marìa Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Gracias
Stayed 2 nights in Sep 2024

8/10 Good

SERGIO

Travelled with family
Liked: Amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and spacious
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mala experiencia

Comunmente no hay nadie en recepción. Se tiene que andar buscando a la persona encargada por todo el hotel y a veces no está. Muy poco personal. Habitación limpia pero ropa de cama sucia Huele a humedad Minisplit que no funciona calor Se escuchan mucho los sonidos simples de las habitaciones contiguas o la de arriba. El último día se fue la luz por la lluvia y no pudieron solucionarlo, tuvimos que ir a buscar otro hotel.
Stayed 2 nights in Aug 2024